My Pretty Strap Reviews 

I chose the tortoiseshell with gold trim, and it’s so gorgeous! I get compliments on it daily! I love it and will purchase more straps in the future!

I received great customer service from Joanne! She helped me find answers to checkout issue and I was able to make the purchase.

I love my strap. It was very easy to adjust it to fit my wrist. I accidentally ordered the wrong cover size but Alex worked with me to resolve the case and give me 50% off discount on a new order watch cover .
I will definitely order from the company again.

Would give Zero stars if I could.
Ordered a strap on the 25th November for a Christmas present. Realise on the 26th December the COMPANY have sent me the wrong size for the watch.
Contacted them and waited 2 weeks for a response to be told they can’t do anything as it’s been 30 days.
Disgusting customer service!
Now I am left with a £50 strap that I cannot use and neither can the person whose gift it was. Will never use you again. A very sad customer!

Avoid this companyIt’s a scam get it off Sheen it from Sheen for £3.50

I was very upset about losing a tiny spring when trying to take links out of my strap.. but Maddie went over and beyond to make it right( when really the fault was all on me). I appreciate such wonderful customer service, and I can promise that I will be a customer for life!!

I received the watch strap gift box as a Christmas gift, and the poor quality was obvious the moment I opened it. When I tried the strap on my watch, it would not lock into place properly, making it unusable. I requested a refund and sent two clear videos proving the fault, yet I have received no meaningful help. Despite multiple attempts, they are refusing to provide a return address, effectively blocking me from returning the item or receiving a refund.

Maddie was very helpful and gave me a great customer experience.

I’m excited about the different levels of elegance in these bands. Yes, Amazon is a great deal for convenience, but Pretty Strap takes the look to another level.

Alex was very responsive to my dilemma concerning the watch covers that were included in the band set. I had to go back to her several times to clarify how the new order would process. Each time, she was quick to respond and solve my problem.

Great and quick response time! Julie was very nice and very helpful!

I purchased 2 straps and decided to return one. I was very happy with the customer service assistance I received during this process. Ron and Aaron were quick to respond, listened to my needs and helped me every step of the way. I love the product and was quite impressed with their customer service. I will definitely order again and fully recommend this company.

Ron assisted my customer enquiry, asking how to downsize one of my bands, very well.

I have 9 bands now, and know how to resize, but this band had no arrows, and wasn’t as straight forward.

A link was sent to show how to resize all the bands.
Which was brilliant customer service.

I had taken advantage of buy 5 watch straps for $226? (Something like that).

My questions were answered promptly, and I love all my new watch bands!

Thankyou, my watch has never looked better, and I am so happy to have such beautiful choices everyday now. 🫶❤️

I emailed the company and once the holidays where over the responded quickly and professionally!

Great quality, changes up the look of the sporty apple watch into something you can dress up.
Amazing customer service, took a few days for a reply but offered a discount and free shipping to just order a new cover instead of messing with returns for a cover I mistakenly
Ordered in the wrong size.

Really nice straps and easy to fit and adjust with the instruction videos online. Great customer service as I had a slight scratch on one strap and this was quickly replaced without the need to return the original.

The quality is awesome and customer service is great and very quick at responding

I ordered covers for my Apple Watch. They arrived in a timely fashion and add class to my watch. They snap on easily and stay on.

Items are stunning, even better than the photos. All fit perfectly, are of excellent quality and have revolutionised my “tired” Apple Watch. Delivery to Australia was also super fast. Definitely keeping this in mind for the future although the three I have just purchased are so great that I am not certain when I would need more!

The customer service is top notch. The products are beautiful and well made. Would recommend to anyone.