Online shopping and payment was a breeze. Making telephone contact, not so much. Website indicated that they were open however, website was not updated before the long weekend and they were closed. Mi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a very quick delivery service, an unexpected surprise but very happy to receive my order the same day
The thing i loved most was the fast delivery. i literally ordered it the Friday & got my order on the Monday. I was not expecting to receive it that fast, so needless to say i was really impressed w... See more
One of the best online shopping experience. The platform is easy to use and no stresses with checking out. Oh that delivery time was outstanding. Haven't started using my products yet as I'm away hope... See more
Company details
Written by the company
My Sex Shop holds the largest selection of pleasure products, lingerie, fetish & bondage toys for men and women. We're Africa's Trusted online adult shop. Visit our warehouse & show room in Wynberg Cape Town get help from our friendly staff and indulge your self with more than 10 000 pleasure products.
Contact info
20 Benjamin Road, 7800, Wynberg, South Africa
- 0877005056/57
- info@mysexshop.co.za
- www.mysexshop.co.za
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick home delivery - Five Stars service
Quick home delivery, I was positively surprised and impressed.
July 29, 2026
Satisfactory
Is it very satisfying knowing yiur details were being handled very discreet
July 28, 2026
quick delivery service
It was a very quick delivery service, an unexpected surprise but very happy to receive my order the same day
July 28, 2026
Excellent, quick and discrete
Great product selection, quick and discrete delivery as well, very satisfied.
June 29, 2026
Easy to find what I was looking for and…
Easy to find what I was looking for and buy it.
June 29, 2026
Best service ever from the day of purchase to delivery everything was on point
Best service. Thank you very much for keeping me updated on every move, and tracking information always accurate. Delivery was quick than expected
June 30, 2026
Yeah one of the best orgasms ive had
Yeah one of the best orgasms ive had
Men really dont know where it is yall
May 29, 2026
Penis sleeve
This was the first purchase from My sex shop. Comunication was good after the purchase. Package was raped good. I can complain this time. Thank you.
May 29, 2026
100% Would Recommend
Discreet delivery. Excellent quality products and speedy transit arrival. I would recommend stretching before using any tools ;) and 100% would buy again!
May 29, 2026
Product delivered already opened.
Hi Guys,
Just a copy and paste of the email I already sent you:
Thanks for the swift and discrete delivery. Upon opening the package, I discovered that one of the items had already been opened. Had it been anything other than the toy, I would have gladly accepted it and moved on... However sadly not. I admit that it was a AAA unboxing experience with the black satin bags and labels to go with it until I came across the already opened item. Specifically, the Phoenix dildo... Upon closer inspection, although the item didn't carry any particular odor, it did appear to have been cleaned showing up on certain parts of the silicone as a milky white colour and other parts entirely translucent. As a result this was sadly not the pleasant unboxing experience I had anticipated in the end.
Please either refund me for the unit and take collection of this one if you must, or send me a new sealed unit as replacement. This is not the kind of item anyone wants to receive already opened...
May 29, 2026
They have sold me a defective product
They have sold me a defective product, initially the product failed to
Work and they had sent me another one. The second item also
Failed and they now saying it over 7 days and do not want to exchange or refund. This is fraud
May 12, 2026
Unprompted review
I thought i was paying for 4 tablets
April 28, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.