The helmet and booties are fantastic!! The order went very smoothly. I did order a wetsuit of yours from MacKites. It matched my weight in height specifications, but the shoulders were way too narrow.... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.
Contact info
Lageweg 34, 2222 AG, Katwijk, Netherlands
- info@mysticboarding.com
- www.mysticboarding.com
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My yellow poncho
First time customer. Everything was smooth as butter. 100% cotton poncho is what I was lookin for. Got a better deal than at my local store.

Reply from Mystic
I ordered the winter set and I like it
I ordered the winter set and I am very satisfied. The price, quality and the shipment were very good.

Reply from Mystic
Sweet and pocho very very comfortable
Sweet and pocho very very comfortable
And nice
Great assistance during shipment delivery
Manythnks

Reply from Mystic
The helmet feels solid, fits comfortably, and the quality is generally good.
I ordered the Mystic VANDAL PRO Helmet and overall I’m happy with the product. The helmet feels solid, fits comfortably, and the quality is generally good. However, it arrived with a noticeable scratch on the side, which was disappointing. The damage doesn’t affect functionality, but I expected the item to arrive in perfect condition.
great product and service…delivery was…
great product and service…delivery was swift and no hassle

Reply from Mystic

Reply from Mystic
Hello,
Hello,
Thanks for your great service. Delivery is quick and professional.
I am very satisfied with your return and refund mechanism. All uncomplicated and reliable.
Thank you

Reply from Mystic

Reply from Mystic
I loved that no water comes in
I loved that no water comes in, but it started breaking on the inside without putting it on more than 5 times :(
Great product
Great product, I have a difficult size board on your website made it easy to choose the right size, and impressive delivery time. All in all, I dont think I paid enough thats what kind of value i got

Reply from Mystic

Reply from Mystic
Great customer experience with Mysitc
Great customer experience on Mystic site. I’m impressed by the fast delivery that I got and Mystic products are really good quality.

Reply from Mystic
Products are great, recommend🤙
Products are great, it is not first time that I oreder something from you, like your brand and poncho is very usefull especially when it is cold

Reply from Mystic
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







