My products arrived swiftly and I am perfectly happy with them. The essential oil is nice, I shall probably get Organic next time now I know that MM sells it. The spritzer-bottle fittings... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Whilst placing my order I missed some items. I called up and customer services quickly amended this for me and added my extra items on to my order so that they would all be delivered at the same time... See more
Useless!!! 1st order lost by Fedex they just kept on saying they would delier next day but never did asked Mystic multiple times to refund or resend they just kept saying its out for delivery, we are... See more
I was sourcing my essential oils from my regular supplier. But when said items were out of stock for quite a while, I started looking elsewhere & when browsing on amazon came across a lady's comment a... See more
Company details
Information provided by various external sources
Mystic Moments UK is an online shop specialising in Essential Oils, Fragrant Oils, Natural Skincare Products, Carrier Oils and much more!
Contact info
Old Brickyard Road 19-20, SP6 1PA, Sandleheath, United Kingdom
- www.mysticmomentsuk.com
4.3
Excellent
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A company that doesn't like honesty…
A company that asks for product reviews but doesn't post them.
Have tried twice and twice not shown up with product.
March 9, 2023
Unprompted review
I Love Mystic Moments
Great customer service, fair prices, fast shipping. Super happy and will order again for sure :)
February 15, 2023
First order of Moringa oil
Just started using my first order of moringa oil from this company absolutely fantastic exactly as described by the write up and confirmed by the advisor...wonderful follow up and customer service..definitely be going back to them and will recommend to all family and friends👏🏾👏🏾
March 9, 2023
Unprompted review
❤️ The best site
February 14, 2023
Always very prompt reliable service
Always very prompt reliable service . Great choice of oils and ingredients with great quality
March 7, 2023
Unprompted review
Top-Quality Products
I’ve bought many different oils etc from Mystic Moments. The quality is remarkable and well worth the money for their high-quality products. Great communication and quick delivery - I highly recommend!
February 27, 2023
Unprompted review
Always 5 stars
Never any issues with Mystic Moments. Great products, good prices, excellent communication and quick delivery. I’ve ordered from them for a few years now and I will continue to do so
February 16, 2023
I love to products
I love to products, price is very reasonable on most items. Fast delivery and usually free if spending £15 or more. Plus ways to earn money off, the more you buy the more you save. what's not to love.
February 9, 2023
Unprompted review
I bought to try Pine Sylvestra…
I bought to try Pine Sylvestra Essential Oil (Organic) and Fir Needle Essential Oil. Both of them are too far to the real organic oils. Fir Needle Oil - not sure if it is a fir oil part there, do not smell like fir. Pine Oil is very diluted, both oils are very thin.
January 31, 2023
Good product and quick delivery.
February 1, 2023
Love this company
Love this company and its essential oils. Their delivery was good too. Thank you
February 8, 2023
Overall
Overall, a good experience: from the quality of the products and their price, to shipping and packaging.
Unfortunately, after Brexit, I didn't buy from UK, the duty taxes will rise the general cost.
So, maybe you will take in consideration European market.
February 2, 2022
Unprompted review
Excellent products at very reasonable…
Excellent products at very reasonable price with super fast delivery. You can also earn smile rewards on each purchase. I have been using their products for over 12 months now and have always loved them
February 1, 2023
Unprompted review
I bought from Germany and i allways…
I bought from Germany and i allways satisfied with Our Produkts and Services.
January 26, 2023
Unprompted review
Quick delivery great price ant the Reed…
Quick delivery great price ant the Reed diffuser I got smells awesome. Christmas essence keeps the studio smells great all day and isn't overpowering
January 9, 2023
Unprompted review
Excellent service and good quality…
Excellent service and good quality products.
February 2, 2023
Unprompted review
Excellent
Have had several different essential oils and always use the almond oil from Mystic Moments. Have found everything arrives promptly, & the quality is excellent - and with very reasonable prices. I’ve ordered several times over the last couple of years and will continue to do so.
February 2, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.