Mystic Moments Reviews 

669
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

My products arrived swiftly and I am perfectly happy with them. The essential oil is nice, I shall probably get Organic next time now I know that MM sells it. The spritzer-bottle fittings... See more

Rated 5 out of 5 stars

Whilst placing my order I missed some items. I called up and customer services quickly amended this for me and added my extra items on to my order so that they would all be delivered at the same time... See more

Rated 1 out of 5 stars

Useless!!! 1st order lost by Fedex they just kept on saying they would delier next day but never did asked Mystic multiple times to refund or resend they just kept saying its out for delivery, we are... See more

Rated 5 out of 5 stars

I was sourcing my essential oils from my regular supplier. But when said items were out of stock for quite a while, I started looking elsewhere & when browsing on amazon came across a lady's comment a... See more

Company details

  1. Aromatherapy Supply Store

Information provided by various external sources

Mystic Moments UK is an online shop specialising in Essential Oils, Fragrant Oils, Natural Skincare Products, Carrier Oils and much more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

669 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(669)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and products

Package was wrapped well and delivery quickly, there was a free gift of essential oil which was lovely. The quality looks and smells great. I've got the shampoo kit which was excellent value. Which I'm really excited to make and use.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company,

Fantastic company,
I will continue to buy my Essential Oils from them,the aroma's are amazing and so much choice, and really good prices.
Please go to their website and take a look, you will be glad that you did.
I can highly recommended Mystic Moments, I have in fact to all of my family and friends

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Good Service

ive ordered from amazon for odd items, but ordered a few times from their website. ive never had any issue with orders or shipping. their essential oils are great. happy to keep ordering! I also like that usually their data sheets are up to date and easy to get hold of

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I have bought essential oils for nearly 40 years from various different sellers. I just received my third order from Mystic Moments and am so impressed with the quality of all the oils I have purchased over all three orders. I won't be going elsewhere for oils again!

May 13, 2023
Unprompted review
Rated 4 out of 5 stars

Good products

I have ordered many times on this website. The fragrances are very good. I use them for candles and soap. For candles are perfect, but for soaps some of them are not good.

April 17, 2023
Rated 5 out of 5 stars

Very good service

They made available a hard to source substance, arrived quickly in robust packaging (food grade sodium hydroxide for making pretzels)

April 17, 2023
Rated 5 out of 5 stars

My order was returned to the company…

My order was returned to the company and I have sent two emails asking about my order and its been 4 days with no answer and no updates of my order status.

Due to timeline differences I didn’t know about the weekend but the reply back to me and I’m looking forward to receiving my orders
Thanks a lot

April 17, 2023
Unprompted review
Mystic Moments logo

Reply from Mystic Moments

Hi I am sorry you felt the need to leave this review. Your first email was sent on Friday after we had closed for the weekend so obviously we did not see it until this morning. The second email was also sent over the weekend. I understand you have now had a reply. I hope your issue has now been resolved.

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