I cancelled my account (confirmed by email) in 2020. Have just noticed 6 transaction for £69.99 in the last 18 months. The dates are random. Bank has refunded. DO NOT sign up with them.
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See what reviewers are saying
I was asked to write this honest review in exchange for a voucher. Supercard helps us save money which is great although it would be amazing if there was an easier way as once you have the total cos... See more
Company replied
Mostly I check Supercard app before I do shopping. Very good experience so far using the discounts but recently noticed that discount % has been reduced. It would be good to see minimum 7 to 10% disco... See more
Company replied
Signed up via Arsenal and have access to loads of gift cards and discounts! Their customer service is excellent too as I purchased a gift card which didn't work online due to certain terms, and they w... See more
Company details
Written by the company
Supercard is a membership programme that gives customers superb savings and fabulous freebies at the places they already shop, eat and play! Every Supercard discount comes with simple to follow instructions so savings happen fast! There are varied memberships but the most popular tier includes amazing yearly membership bonus' including a Free Night in a Luxury Hotel, a Free European Return Flight, a Free Hair and Make-Up Pampering and Professional Photo Shoot and a Free Week in the Sun!
Contact info
P.O. Box 7450, W1U 6TJ, London, United Kingdom
- 03301241223
- hello@mysupercard.co.uk
- www.mysupercard.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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App could do with work
App isn’t great at all for buying vouchers. Some links don’t work at all and takes you to a different retailer, for e.g. I tried to use Sainsbury and Uber today and both links don’t work. For the ones that do however is pretty straight forward and easy to buy a gift card to use. Please work on the tech side of the app and improve it for users!
Basically a discounted gift voucher buying portal
I got this as a freebie from Community Fibre. I use it to get discounts at Sainsbury's mainly, but I don't think I'd actively pay for it. The app is a bit rubbish. Difficult to find what you want, and it just links you to a gift voucher buying site (which is not formatted for mobile) and gives you a few percent off gift vouchers for places.
Beware of this company and also super…
Beware of this company and also super motor club who also take your money into the same covering account. They seem to rely on people not checking their statements to keep taking from their bank accounts, when it’s obvious they have never used the so called services so are not aware of being a “member”

Reply from Supercard
SCAMMERS ALERT
SCAMMERS ALERT , THEY HAVE BEEN TAKING 299 POUNDS OUT MY MOTHERS BANK FOR THE LAST 2 MONTHS, ONLY FOUND OUT AS HER BANK BLOCKED HER CARD SO WE WENT TO SEE WHY .
SHE HAS NEVER GIVEN OUT HER BANK CARD DETAILS. BANK FRAUD TEAM ARE INVOLVED NOW ,THERE COMING FOR YOU.

Reply from Supercard
just scam merchants
just scam merchants, as per most of the reviews pray on old people and just throw payments at the bank account on an irregular basis, can't beleive trust pilot have not marked them down to 1 and black listed the company, also watch out for super puzzle, same bunch of operators

Reply from Supercard
I have used supercard for buying gifts…
I have used supercard for buying gifts mostly and it has been great for saving a bit of money

Reply from Supercard
I've been a member for over 2 years
I've been a member for over 2 years, I tried to contact customer services to book a free overnight stay in a hotel, the phone just rang and rang, I left a message asking for a call back, but nobody replied.
I'm very disappointed as I wanted to book something special for my 70th birthday on July 1st, will probably cancel my membership
Tricia

Reply from Supercard

Reply from Supercard
Scammers preying on the vulnerable
Scammers preying on the vulnerable. They telephoned my 85 yr old dad who is hard of hearing & managed to get him to share his IBAN number from his bank statement, he is a man who is usually extremely careful with money etc. They've taken £299 from his account, currently waiting to hear back from them regarding a refund but don't hold out much hope

Reply from Supercard
Really positive experience
Really positive experience especially using the discounted gift cards for shopping at Morrisons and Sainsburys

Reply from Supercard
Scam artists - zero stars deserved
Tried to scam my elderly mother - told her they were from a healthcare company and that she was being GIVEN £200. They did not tell her she needed to pay anything, did not ask for her bank details “we just need your IBAN number to make payment” and did not explain what the card was for. They signed her up for some GP insurance which she did not request. The paperwork is ambiguously written, lacks any detailed information about what you actually get and details to cancel were buried in the letter. Either cold callers are telling lies to get commission or the company is dodgy. Either way, avoid like the plague.

Reply from Supercard
Saved me money
This has saved me a lot of money as i regularily shop at the participating stores. Sometimes the app dosnt work, but i try again a few days later and its ok. Also sometimes the gift cards take more than 24 hours to be emailed to me.
Overall Im very happy with Supercard, thank you for the savings!

Reply from Supercard
** Discounts **
** Discounts **
Supercard is very helpful for a day to day purchases. I check the offers on Supercard on a regular basis. The percentage of the offer has come down recently. Also the app is not working on the most recent Android or Iphones. But the gift cards can be purchased through the browser. It is a really worth a try.

Reply from Supercard
I’ve had a great experience
I’ve had a great experience, saved a lot of money and found some great deals !

Reply from Supercard
We invited our friends to stay with us…
We invited our friends to stay with us in the apartment.

Reply from Supercard
Good
Difficult to access customer service as it is via phone call but easy communications to book a free hotel stay

Reply from Supercard
Small savings that add up
I mostly use for my supermarket shopping and the odd other shop too. Even when the savings are fairly small it all adds up over the course of the year. Easy to use; the e-gift cards usually appear in seconds in your email so I often just buy them as I’m doing my shopping. Thanks

Reply from Supercard
A great way of saving money
A great way of saving money. Hassle free as well. Love Supercard.

Reply from Supercard
Supercard continues to be worth the money
I have been using the Supercard for a year now, it is easy to use and has a good number of retailers where I have used the discount. I will continue to use this and their service. The customer service team is very helpful.
Worth giving it a try and save some money.

Reply from Supercard
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