Times+ Reviews 

I got persistent messages for a Trial period for Times online newspaper, so I finally decided to sign up for £1 offer for 4 months. However after reading some articles I decided it wasn’t for me and phoned to cancel my trial subscription one month before the end of offer.
Imagine the shock I got when £25.99 was taken from my bank account exactly 4 months after the trial start date.
Now I will have to chase for a refund but if I had not checked my bank statement, Times would have started taking £25.99 a month even though I have an email to confirm my CANCELLATION!!!
BEWARE of TIMES newspapers TRIAL OFFERS

Signed up for the one month free trial. Confirmation email states nothing whatsoever about only being eligible for a refund if you cancel the free trial with the first 14 days by calling.

On the date I got charged, I called for a refund, as I had thought I'd already cancelled the free trial online. They were rude, unempathtic and unhelpful, refusing to issue a refund on this occasion, vaguely referencing their "terms and conditions"

Made a complaint stating their confirmation email didn't even mention I had to call within the first 14 days of the one month free trial to receive a refund, but this made no difference

Any other normal company would issue a refund and not be sneaky about their free trial cancellation terms

I feel scammed

I signed up for a digital subscription in October. Decided to cancel within the first 2 weeks of a three month trial period. I could only cancel by using the 0800 number supplied on 30/10/23.
I was billed for the full subscription amount of of £26 on 16/1/24.
I cannot prove I called them as my call wasn't recorded on my telephone bill. 0800 numbers aren't itemized on telephone bills by European Law. So the only route I have to cancel cannot be verified by me or any outside company.
A second call to The Times after my first review on Trust Pilot did result in my subscription being cancelled, and a confirmation e mail being sent to my email address.
I shall be asking my bank to recover the payment in January.

A once well respected and oldest Newspaper THE TIMES has now joined the list of disreputational scammers,such as the Cyprus company who offers 1 day free trial and dives in and takes your money.Fortunately the Banks have caught on to him but not the former.
One months free trial, never used by me,but expecting to be advised as to the end and to any charges that might ensue,but no.
It seems I was expected to undertake the only way of cancelling was to ring them on Sunday,New Years Eve or Monday,New Years Day,a Bank Holiday,were they open?
However, they immediately dived in and took £ 26.00 for a service I had never used and when contacting them,they tried to offer very low subscriptions,such as £3.00 month for three months I asked what would happen to that payment I had already made,”Oh!you can read our paper until 02/02/2024 but we cannot refund any monies”

Commenting is verboten on TOL unless you you are a tellytubby with the correct political views. Why would I pay them to tell me what I can think and what I can say?

I signed up for 3 months at £1. I had absolutely no idea I would automatically be signed up for a year with no way to cancel. I have contacted the Times (side note - it's very hard to contact them) and requested an immediate cancellation. I will update here if it gets rectified but I have low hopes. I can't believe it's literally £300 in the bin, due to misleading advertising. It's very upsetting and disappointing from a business I thought I respected. Apparently not.

Appalling company. I joined what was clearly advertised as a year's subscription for the special offer of £1 a month, yet The Times unilaterally increased my monthly subscription to £15 a month without my being able to cancel til the full year is up. Moreover, after I complained about this, they sent me two e-mails telling me the e-mail they'd sent me warning me of the increase in cost was sent in error and that my subscription would continue to be £1 a month. It has now jumped to £15 a month and they have refused to reduce it to the amount I signed up for. Immoral.

I don't even remember signing up.
There is zero option from your account (which again I have zero recollection of creating) to cancel your subscription. It took a bit of googling to find a phone number. I feel I woke a boy up with my call, but in his defence he was efficient and cancelled my mysterious subscription on the spot even if he did find it funny (haha) that I had no recollection. There is some dishonesty/SCAM at play here.

Never ever try their free trials. God knows what you're going to get locked into.

Just awful.

Terrible news spouting all sorts of rubbish. It is hilarious to read such stuff on the 1 occasion every year that I realise I still have this subscription. They don't, in my opinion, provide well balanced journalism.

Rubbish benefits.

Terrible cancellation policy.

Rude and unhelpful phone staff.