Amazing nails..
Amazing nails... my nails are so beautiful. Many thanks to the lovely and polite nail artists there. I will be visiting again
May 22, 2024
Unprompted review
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Company details
Information provided by various external sources
We celebrate women in their real, most raw, authentic brilliance, who believe in themselves and are ready to step into what they love. Our mission at Nails and the City is to provide a friendly, personalized service through a team of highly skilled and creative professionals. Teamwork is our most valuable asset which ensures our clients are always number one, and we strive to exceed your expectations.
Contact info
46 Kenyon Str., B18 6AR, Birmingham, United Kingdom
- 0121 408 3095
- nailscity.bham@gmail.com
- www.nailscity.co.uk
3.0
Average
8 reviews
Hasn’t replied to negative reviews
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Terrible customer care
Due to an unfortunate airport situation I was unable to fly to the UK which meant I was missing my nail appointment. I called 24 hours before my appointment (which I appreciate was after the deposit refund cut off) however the staff and manager were inconsiderate and it felt like they’d rather have £30 instead of customer care and repeat business. I’m a director of a company and I understand every business has a policy, however exceptions can be made under exceptional circumstances.
I found the staff to be dismissive and unhelpful.
I would rather spend my manicure and pedicure money at a business that cares for their customers.
October 21, 2023
Unprompted review
AVOID AVOID!!!
AVOID AVOID!!!!
I had gone in for my appointment suggested that I wanted a full set acrylics and they suggested that I had to pay extra when coming to doing the set I showed what I wanted and in the end I didn’t get the colour I wanted the woman also cut two of my fingers please report this shop as it rips people off and just wants the money
August 8, 2023
Unprompted review
I enjoy and love having my nails done…
I enjoy and love having my nails done at Nails and the city. Very professional staff and kind to customers. whether it's doing my nail or toes or facial i always feel very comfortable and relaxed with them. Amazing team and i will continue to support them.
July 15, 2022
Unprompted review
THIEVES
when i went into my first initial appointment in November ‘21 they were lovely & the treatment was amazing. However, upon leaving the lady asked me if i wanted to book i told her i will let you know but probably if i do it will be sometime january as it is my birthday then. i never phoned to book or anything as im a nurse & during shifts we cant wear polish (which she knew) and i was on shift so couldnt get nails painted. fast forward Jan £100 was taken out my account when i called her to ask she was RUDE and said ‘it happens when you dont attend a booking’ and i made it clear i didnt book any appointment i always said i’ll call to confirm as i have to check my schedule & £100 for a mani & pedi????? WHAT. disgusting thieves!
April 23, 2022
Unprompted review
Great job
Excellent nail services!!! Good value for money!! Definitely recommend to my friend's
July 30, 2019
Unprompted review
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