Deleted my 1 star review from 2022. Seem to have upped their game in the last year or so. Aside from a concern over their, almost hidden, process to remove a business email, it's been an 'issue-free... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Names Co has always been accessible, and their tech sport is a reflection of that. I have never had any issues with the company or its team. It’s a pity other companies don’t offer local based custome... See more
Company replied
Hopefully my exchange of emails today the problem will be solved with the work that Jack Meddings sent me. He has the informationy you are requesting in a letter with attachments sent last week wh... See more
Company replied
Whenever I've needed help or advice, the folk at Namesco have always solved my problem. They are calm, knowledgable and patient . . . most important for an elderly technophobe like myself! I am most g... See more
Company replied
Company details
- Web Hosting Company
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
- Internet Service Provider
- Website Designer
Written by the company
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Written by the company
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Contact info
Team Blue Internet Services UK Limited t/a names.co.uk , Acton House, Perdiswell Park, Worcester, WR3 7GD, Worcester, United Kingdom
- 0345 363 3632
- www.names.co.uk
4.3
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sells domain at £5 first year renewal…
Sells domain at £5 first year renewal is £38, company states rising costs for running and maintaining secure reliable services. an increase of 760% isn't acceptable.
April 17, 2026
Reply from names.co.uk
Thank you for your feedback. We understand the concern around the difference between the promotional first-year price and the renewal cost. The initial rate is a discounted offer, while renewals reflect the ongoing cost of maintaining secure and reliable services. We appreciate your input and will continue reviewing our pricing to keep it fair and transparent.
A telephone service that surpassed expectation
Having started working before computers had been invented there is a natural dread to dealing with anything computer orientated.
I was pleasantly surprised to deal with Jordan who was levelheaded and friendly and seem to make everything effortless
April 16, 2026
Reply from names.co.uk
Thank you for your kind words. We understand that technology can sometimes feel daunting, so it’s great to hear that Jordan was able to make the experience smooth and comfortable for you. We’ll be sure to pass on your feedback!
The guy I just dealt with at Namesco…
The guy I just dealt with at Namesco was absolutely amazing customer service. I needed various accounts I had not used. Extremely fast, clearan
April 15, 2026
Unprompted review
Reply from names.co.uk
Thank you for your great feedback! We're delighted to hear you received amazing customer service and that everything was handled quickly and clearly. We really appreciate your support!
Technical support great
I’ve been with names for two years now, the technical support has always been fast and helpful. No complaints and no intent to move elsewhere
April 15, 2026
Unprompted review
Reply from names.co.uk
Thank you for your continued support! We're delighted to hear you've had consistently fast and helpful service over the past two years. It means a lot that you’ve chosen to stay with us!
Jordan was really helpful with linking…
Jordan was really helpful with linking my webmail to my gmail account. Lovely customer service thank you!
April 14, 2026
Unprompted review
Reply from names.co.uk
Thank you for your kind feedback! We’re so pleased to hear that Jordan was able to help you link your webmail to your Gmail account. We’ll be sure to pass on your lovely comments—great customer service is what we aim for!
Nice and easy except it could have been…
Nice and easy except it could have been easier to do online, and not waste 10 mins on a call
April 14, 2026
Unprompted review
Reply from names.co.uk
Thank you for your feedback! We’re glad the process was straightforward overall, and we appreciate your suggestion about making it easier to complete online. We’ll take this on board as we continue to improve our services.
Great support from their team to fix a…
Great support from their team to fix a DNS issue we were having with our email marketing provider - quick, efficient turn around.
April 13, 2026
Unprompted review
Reply from names.co.uk
Thank you for your feedback! We’re glad our team could quickly and efficiently resolve the DNS issue with your email marketing provider. We really appreciate your support.
BE VERY CAREFUL!
BE VERY CAREFUL!
THEY WILL TAKE YOUR MONWY WITHOUT AUTORISATION!
A Year ago i spent £2.99 for a domain name for a project that came to nothing.
Today i had a reminder of the renewal which i had no intention of doing so. So i checked my account to ensure that 'auto renewal' was off...it was.
At the bottom of their webpage it states that you can look at the pricing by clicking renew... so i did... the next thing on my screen said "thanks for renewing".... £47.99 taken! No chance to autorize... just taken! I called to ask it to be reversed and tell them what had happened and they said it could not.... rediculous! Have now contacted my bank as i beleive that (even if it was a glitch on their system) that this is fraud.
Also contacting trading standards.
April 13, 2026
Unprompted review
Reply from names.co.uk
We’re really sorry to hear about your experience—this sounds incredibly frustrating and not the experience we want for our customers. Please reach out to our team so we can look into this for you.
Excellent responses time and service
Always rapid on their responses, and due to various issues, often self created, they have been so helpful.
Faultless, so always reassuring 👍
April 13, 2026
Unprompted review
Reply from names.co.uk
Thank you for your kind feedback! We really appreciate your patience and are glad our team could support you quickly and effectively.
Solved the problem with a OS update…
Solved the problem with a OS update quickly
April 11, 2026
Unprompted review
Reply from names.co.uk
Thanks for your review! Glad the issue was resolved with the OS update—let us know if you need anything else.
Good listener and solved the issue
April 10, 2026
Reply from names.co.uk
Thank you for your kind feedback! We're glad we could listen and help resolve the issue.
Reply from names.co.uk
Thank you for your feedback! We're glad you found the service helpful.
order reference PCP4Q-SQZXV-4D8AC
order reference PCP4Q-SQZXV-4D8AC
There are doing fake marketing that they are selling free .co.uk domain. after i place the order they said me that "Uh oh, the payment failed.
It looks like we were unable to take payment for your order on this occasion.
Don't worry. Please try again shortly or call us on 0345 363 3632 and we can take a look.
Please note your order reference PCP4Q-SQZXV-4D8AC. This will help us find your order if you call."
but i contacted to my bank and they said me that names.co.uk didn't try to charge from my card not even tried to verify my card by doing authorization.
April 10, 2026
Unprompted review
Reply from names.co.uk
Thank you for bringing this to our attention, and we’re sorry for the frustration caused.
The message you received indicates that the payment did not go through on our system, which can sometimes occur due to technical or authorisation issues before a charge is attempted. We understand your concern, especially after confirming with your bank.
Please contact our support team with your order reference (PCP4Q-SQZXV-4D8AC), and we’ll investigate this further to clarify what happened and assist you in completing your order if needed.
I contacted Namesco when I was having concerns about transferring a domain
I contacted Namesco when I was having trouble registering a domain that had been transferred into Namesco from Astutium. I spoke to two gentlemen (Kyle being one of them) who were quite clearly British and had a very good understanding of the situation. Their assistance reassured me greatly, and the issue was swiftly resolved.
April 9, 2026
Unprompted review
Reply from names.co.uk
Thank you for your kind feedback! We're glad Kyle and the team were able to reassure you and resolve the issue quickly. We really appreciate you taking the time to share your experience.
Names Co - does what it says on the tin
Names Co has always been accessible, and their tech sport is a reflection of that. I have never had any issues with the company or its team. It’s a pity other companies don’t offer local based customer service teams.
April 7, 2026
Reply from names.co.uk
Thank you for your feedback! We're pleased to hear you've found our team accessible and reliable. We truly appreciate your continued support.
NEVER HAD A PROBLEM IN 30 ODD YEARS IN…
NEVER HAD A PROBLEM IN 30 ODD YEARS IN DEALING WITH THEM.
April 9, 2026
Unprompted review
Reply from names.co.uk
Thank you for your loyalty! We're delighted to hear you've had such a positive experience with us over the years.
I had an email from them to renew my…
I had an email from them to renew my domain name. I went to my account and clicked not to renew. Then the screen flickered and came up thanks for renewing and visit was charged £27 out of my bank account. I contacted them and was told it was my fault and I wouldn't receive a refund. Some of my messages were ignored aswell. Unfortunately now im nearly £30 down and made to feel awful. Apparently their terms and conditions don't allow it, but its there fault on their website but they wont accept responsibility
Updated
Sent an email back yesterday and nothing, still being ignored even though the reply back to this review was we want to resolve it.
April 8, 2026
Unprompted review
Reply from names.co.uk
We’re sorry to hear about your experience and understand how frustrating this must be.
This doesn’t sound like the level of service we aim to provide. We take concerns like this seriously, especially where there may have been confusion during the renewal process. Please reach out to our support team again with full details, and we’ll ensure this is reviewed properly.
We appreciate you bringing this to our attention.
Update: I’m sorry for any frustration caused. I have located your account and can see that your enquiry has been responded to on multiple occasions and can assure you we have not ignored your support tickets. A further email has been sent following your review, and I hope this has now helped to resolve the issue for you.
Reply from names.co.uk
Thank you for your kind words! We’re glad you had a positive experience.
very helpful and polite and sorted my…
very helpful and polite and sorted my problem
April 8, 2026
Unprompted review
Reply from names.co.uk
Thank you for your feedback! We’re glad we could help and resolve your problem.
Always Helpful
April 8, 2026
Unprompted review
Reply from names.co.uk
Thank you for your feedback! We’re glad to hear you find our service consistently helpful.
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