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See what reviewers are saying

Rated 2 out of 5 stars

If you could please state all the requirements at one go, it would be better. You make people wait for too long, you keep asking for documents one by one. Especially when it's about to be the date of... See more

Rated 1 out of 5 stars

Do not waste your money. Their database and assessments are incorrect. Please read all reviews before wasting your money. They compare my full degree with Honours to the undergraduate Foundation... See more

Company replied

Rated 1 out of 5 stars

1 star because it's the lowest rate the website makes available!!! Avoid at all cost...just a waste of time as they will keep prolonging their inexistence procedure. You can donate 12 pounds instead... See more

Company replied

Rated 1 out of 5 stars

This service is so poor and a waste of money…My school is Olabisi Onabanjo University, Nigeria. I spent 7 years in the university, was provided transcript in black and white only front page is colour... See more

Company replied

Company details

  1. Educational Institution

Written by the company

This account is no longer in use - please search for UK ENIC or Ecctis, depending on the service you ordered.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

62 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Fashion is a complete joke

Fashion is a complete joke , such primitive lecturing, from different times.needs modern tuition

September 24, 2025
Unprompted review
UK NARIC logo

Reply from UK NARIC

We are unsure how your comments relate to our organisation - we have requested further information via Trustpilot to assist you further

Rated 1 out of 5 stars

Avoid NARIC – A Complete Scam & Discriminatory Process! 0 star forever

I have had the worst experience with NARIC (now known as Ecctis) when trying to get my degree and baccalaureate equivalence. I submitted my documents twice, and both times, their evaluation was completely flawed, incompetent, and discriminatory.

🔹 Blatant Discrimination Against Non-European Qualifications
Despite having a Baccalaureate in Languages, they refused to recognize my English level as GCSE-equivalent simply because I come from outside Europe. Meanwhile, Europeans with barely any English skills get GCSE English recognition without question! How is this fair? This is clear discrimination against non-European applicants.

🔹 False & Inaccurate Equivalencies
The first time, they completely messed up my diploma evaluation. I studied languages, but they gave me a science equivalency! I had to pay AGAIN to correct their mistake. How can a so-called "recognized" institution make such basic errors?

🔹 Lack of Knowledge About International Diplomas
They demanded transcripts for my Conservatoire diploma, only to later say they couldn’t evaluate it! A National Conservatoire Diploma is recognized worldwide, but somehow, NARIC is clueless about it?

Then, they refused to recognize my Foundational Diploma, which is a nationally recognized exam in my country and has a curriculum equivalent to GCSEs in the UK. The truth is, they simply do not want to acknowledge that some countries have a far better education system. We are fluent in four languages effortlessly, yet they refuse to accept that our education holds more value than theirs.

🔹 A Government-Recognized Institution That Doesn’t Understand Diplomas
For an official organization, their lack of understanding of global education systems is shocking. Instead of properly assessing qualifications, they devalue non-European diplomas and deny rightful recognition.

💰 Save your money and don’t waste your time!
NARIC/Ecctis is nothing more than a money-making scam that fails to provide fair and accurate assessments. They need a serious overhaul to stop this discrimination and segregation. I will not stop speaking out until this unfair system is changed!

#NARICScam #Discrimination #StopTheBias #EducationEquivalencyScam

December 24, 2024
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear Labidi

We are sorry to hear that you are disappointed with your experience. We have requested further information via Trustpilot to investigate your complaint further.

We look forward to receiving this information, so that a manager can respond to your complaint.

Kind regards
Andy Barnfield
Head of UK ENIC Individual Services

Rated 1 out of 5 stars

Shocking legal scam

Used their service to get UK equivalent Level 3 diploma as electrical technician (3 year degree diploma) so that I can get fast track study for UK certification.
NARIC equated to BTEC Firsts or RQF Lvl 2, etc.
So below 6th form
A 3-year technical degree with official diploma form state technical school from abroad.
A superior quality degreed education compared to UK standards.
NARIC is absolute joke, not fit for purpose. Save yourself stress and headache as people who are verifying this are less qualified than yourself and they do not have your degree.
How is that possible?
It is approved by UK government apparently.
NARIC has audacity to use Department of Education logo on their header, even they are not part of it??? Bonkers
Update:
Got reply from NARIC providing reasons why, what and complacency, length of time passed etc.
I stand by my review, according to NARIC math elsewhere is different than in UK, it appears electricity too. Do not bother wasting money as it will result in nothing. Get qualification you seek done in one of the UK qualified centers instead. Save yourself embarrassment and heartache

August 20, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments.

We are sorry that you are unhappy with the comparison level of your qualification.

We have issued an email to you directly with a full response to the points you have raised, along with how the evaluation was determined.

Your application was submitted, and completed 5 years ago in July 2019, and the qualification submitted was for a country which did not have a National Qualification Framework. You had also contacted us in April 2021, which again, was nearly 2 years after the initial application was completed. Reassessments may only be accepted up to 6 months after the completion of your application with us, as per the Terms and Conditions of service.

All evaluations are completed in line with the methodology used across the ENIC-NARIC network, details are shown here:
https://ecctis.com/What Is Recognition/Methodology/Default.aspx
As a leading authority in International Qualifications and their comparison to the UK Qualification Framework Levels, we work very closely with other ENICs and NARICs of the ENIC-NARIC network, being recognised for our significant expertise, in operating the service for 27 years.

We are also required under our contract with the Department for Education, to undertake routine research and updates of qualifications and their comparisons. The routine research has been undertaken, and no further evidence can be established to support a change in the current comparison level, as reflected in your Statement of Comparability, and the comparison stands to this day.

Kind regards
Ecctis

Rated 1 out of 5 stars

Very bad time frames

Very bad time frames
Applied on 4th Sept, they'll wait for 3 weeks everything and say something is missing.

November 15, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments and for responding to our request for further information about your application.

As we outline on the website, the timeframe is based on the assumption that no queries are raised on the application, and that all documents have been provided to review your qualifications.

We have responded to you via your Ecctis account.

For the reference of others applying for our services, we do out line the need to ensure that all documents relevant to the qualifications are provided during the initial application, and to follow the guidance on the website. Should some documents be missing, or not fully visible, we will advise of this once the application has been reviewed.

This does mean until all required documents are provided, the application review cannot be completed, and could result in the process taking longer than anticipated.

Kind regards
UK ENIC

Rated 1 out of 5 stars

pathetic service, money minting business and harassment

I would have given zero but have to at least give 1 star. Recently we applied for NARIC certificate and it turns out to be an ugly experience. The highest degree certificate is enough but still a diploma degree document was asked for. Once providing them after 2 months we are again asked to submit a hard copy from the college to NARIC. It took them 2 months to realise they need an original hard copy. This is ridiculous. Money minting harassment of individuals. One pays money to get harassed by Naric. THe is clear they want us to apply for fast track. Gov need to look into this company and take strict action. Response time is really slow. Evaluation of degree certificates is unfair. Why would they take 2 months to ask for the same document again ?

August 17, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments.

Due to GDPR, we are unable to comment specifically on this application, as the name on the application does not match the name on this review profile.

For the benefit of other applicants or readers of this review, the services we provide have specific document requirements, and as part of our standard operating processes, we must be satisfied that the documents presented to us meet specific formats.

Where requests for information are not met, unfortunately, this can delay the application.

Our services are not mandatory, and in particular, the Visas and Nationality Service is an alternative route to other options, which can be signposted by the Home Office.

The applicant may request a refund via their account, if they wish to seek an alternative route.

We will issue a specific response to the applicant, via their Ecctis account.

Kind regards
Ecctis

Rated 1 out of 5 stars

UK Naric is one of the worst experience…

UK Naric is one of the worst experience am having this year , they keep going up and front , Have provided all the documents they ask for , Now they are saying the signature was not bold enough! Will the signature be bigger than the stamp ? This is really so depressing, 2 weeks service is now moving to 2 months

July 6, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

We are sorry that you are unhappy with the service you have received - we have asked for further information via Trustpilot, so we can look into your application further for you, and respond accordingly. Unfortunately, as you have not responded to this request, we were unable to investigate this further for you.

Please contact us via feedback@ecctis.com quoting your application enquiry number and providing details of your complaint, so we can look into this further for you.

Kind regards
UK ENIC

Rated 1 out of 5 stars

Very poor service

Very poor service. I have sent my qualification as specified, but for some reason the service doesn't fully understand the language and can't understand I'm sending the document that they're asking for.

Over the course of 2 months they send back the exact same response (word for word) 4 times with no acknowledgement of the attempts at explaining what the documents are. Each attempt sees weeks pass. There is no other means of contacting the service.

Think very hard before giving money to this service.

June 7, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thanks for your comments, we are sorry to read you are unhappy with the service received.

We will issue an update to you via your account - the issue appears to be that you have not included all the required documents, which we outline on our website. We have tried to guide you on the documents needed in a number of different updates on 3 occasions.

Also, some documents appear to have been removed by you at points in the process, therefore it's difficult to fully comment on the history of your application.

We will contact you with further guidance on what is needed to complete the review of your application, or how we can proceed.

Kind regards
UK ENIC

Rated 1 out of 5 stars

This service is so poor and a waste of…

This service is so poor and a waste of money…My school is Olabisi Onabanjo University, Nigeria. I spent 7 years in the university, was provided transcript in black and white only front page is coloured and well stamped. You people after collecting my herd earned money requested for a coloured photo when it’s so obvious the school gives black and white and there are details to verify.
I wonder if I go edit to color green and you will accept such and not accept the original one which is black and white

April 10, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

We are sorry that you are unhappy with the service Tola

We do have specific requirements for documents. We have asked for further information to be able to look into your complaint further, please respond to our request for further details, which will come via Trustpilot.

We look forward to hearing from you.

Kind regards
Ecctis

Rated 1 out of 5 stars

Absolute shambles of a company

Absolute shambles of a company, they take your money then come up with every excuse under the sun of why they can't provide you with their service.

The translation documents were rejected for a stupid reason.
After speaking with Sarah (customer support) and Stephanie (Sarah's manager) they kept making up excuses of why the translations weren't accepted, everytime I pointed out where on the document the thing was they claimed were missing, they came back with another excuse. In the end they told me that the documents weren't good enough because they didn't
have a header and footer with the translators details even though these documents were cerifir, signed, and stamped.

Secondly they're asking for much more information than orginally, their website states "a self certification isn't required if your qualification is part of a school award" a university is classed as a school but not in their eyes, now I have to attempt to go running around hoping my lecturers from 14 years ago are so they might have the time to fill out a self certification form.

Further more to say they're customer service sarah was moreso saying things like "I think" and "maybe" how can a customer service representative not be certain?!

To say these guys are meant to he helpful the most they could say at the end was "well you don't have to go ahead with this service"

It's utterly shameful this is the only company you can use for certification as the government have appointmented them.

This company is no more than a sham, they're clowns and scammers.

April 17, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

James

Thank you for your comments.

We go to great lengths to try and ensure that document requirements are outlined clearly on the website, and where further clarification is required, we are happy to provide this. We are sorry that our request for this information is not acceptable to you.

There is a defined line between school and University, with school being high school level, and University being higher education.

We have issued a specific response, based on the information we have already provided via telephone, on why we are unable to process the application based on very specific reasons.

For further clarify of other service users, when applying for our services, there are specific documents that are required, to check the eligibility of the application and qualification, against prerequisites set out by either the Department for Education or the Home Office.

In this instance, the Early Years service requirements are set by the Department for Education, and not by Ecctis. We appreciate that obtaining documents that relate to older qualifications may be difficult, however by contacting the University or college, they will be able to confirm if this information can be provided.

The applicant is required to provide appropriate documents which help to evidence that the qualification submitted to us meet the requirements to be able to work with children in an early years environment. Only on review of such documents and training information, are we able to complete an evaluation.

Key shortfalls in both translations, and the supporting documents, mean that currently we are unable to complete an evaluation of the application. This includes translations that have not been certified to a standard that we are able to accept.

We attempted to clarify this, however the call was terminated by you.

We have therefore issued this information via the applicant's account, for your reference, to be clear about how to proceed.

In summary, completion of this, as well as other services, is based on being able to provide the relevant information required. If this information cannot be provided, unfortunately we will not be able to provide the service, and you will need to establish how else the requirements of the Department for Education can be met by contacting them directly.

Should you no longer wish to continue with the application, as outlined, we are happy to provide a refund in line with our terms.

Kind regards
Ecctis


Rated 1 out of 5 stars

YOU ONLY GET MATH equivalent…

YOU ONLY GET MATH equivalent certificate and ENGLISH if it'syour first language!!!! no other subjects are specified and forget about estimate grades from GSCE or A levels... NOTHING. FIRST when applied I have had email saying someone checked my application and it's ready to be processed as everything they needed was uploaded. 2 weeks down the road I'm getting email that they want me to pay for translation- which I have asked for - but they have never charged me for it! From that day I paid they restarted WHOLE cycle that meant I waited 5 weeks... When I made payment for that application there was no charge on the invoice so it was their fault and they have admitted it, yet they couldn't fast forward my time or prioritise my application... so basically waste of my money and time because trurly no employer will look at my foreign certificates in foreign language... that leaves me with needing to translate them again... their website isn't mobile friendly hence uploading any documents is a pain .. typing in"tiny disappearing" boxes is too..not happy. Wasted time and money really... I could have had sworn translation of my certificates and just go to the employer with that and it would be sufficient..
Ps. There is a reason why they have 3 different accounts on trustpilot.. Ecctis, naric , and naric uk

February 5, 2023
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your review and comments.

Please note that as outlined on our website, we do not comment on subjects as part of this service. We do however provide a quick reference tickbox where comparability for Maths and/or English are available. If English is not available as a comparison option, we do explain the reasoning for this in the Statement we issue.

We do outline the document requirements on our website, along with the options within the application process, to either upload certified translations, or to use our Translation Waiver Service

We had asked for further information from you previously, to help investigate your complaint, however you have not provided this information, and as a result, we have been unable to locate your application.

We have three different accounts to reflect our historic identify (UK NARIC, which no longer operates under this branding, due to the UK leaving Europe as a result of Brexit), and our two identifies - UK NARIC, which operates some services, and Ecctis, which operates others.

We are happy to, and welcome online reviews from service users, to help others understand the quality service we provide - which is endorsed by 97% of our service users as being world-class.

We understand that you are not fully satisfied with the service, and still welcome further information to investigate your complaint.

Kind regards
UK ENIC

Rated 2 out of 5 stars

Too much time is wasted…

If you could please state all the requirements at one go, it would be better. You make people wait for too long, you keep asking for documents one by one. Especially when it's about to be the date of completion. You have to ask for the additional documents all at once. Something which is supposed to be done in 10 days ends up taking 6weeks because you ask for documents when it's date of completion. Please try to save people's time.

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

Happy and Satisfied

I would like to say, "THANK YOU" NARIC ENIC. It's worth to wait. I applied last a month ago. At first my attempt the result is incomplete because my TOR for the 2nd and 3rd page is black & white scan. They are accommodating for the second time around they accept. Now, I got an amazing result today!!Greatly appreciated.

November 30, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear Mirasol

Thank you for your review and comments.

We're delighted that we were able to help complete the service for you, once the correct documents were received.

Thank you again for using our services
Ecctis

Rated 1 out of 5 stars

AWFUL EXPERIENCE, DO NOT RECOMMEND

I would give it zero stars if I could. I applied for a statement of comparability for the GCSE’s as I am from outside the UK and need the GCSE’s to apply for jobs. I mentioned in a note that I want the equivalent for Maths and English. Apparently they can’t find it. I paid £200 for their fast track service as I nedeed the document asap for a company I was applying to. A few days later they provided me with an equivalent only for Maths and not for English as they said English is not comparable since it’s been studied as a foreign language. Needless to say that I was rejected from the job as they said they need to see an equivalent for English.

I asked for a refund since it’s obvious that they knew from the beginning they couldn’t provide the equivalent for English because I am not an UK national and I could not have studied English as a native language since I am not native.
They refused to give me a refund since they say they have already provided the statement and they cannot see my note. Okay if they did not receive the note they still should have provided a statement for the other subjects that are comparable to the GCSE’s as I am sure they know there were at least 6 other subjects that they could have compared.

I asked them to at least provide an equivalent for my other GCSE’s subjects as this was included in the service and it was stated on their website that they provide equivalent to multiple subjects. I WAS COMPLETELY IGNORED. They replied to my message saying the same thing they’ve been saying for a month since I started the complaint but did not say anything about the other subjects. I sent another message requesting the GCSE’s equivalent for my other subjects because I need them to apply for jobs and it is just insane to pay £200 for a half done service. Hopefully they will provide them this time.

How can they think it’s okay to provide a statement for only ONE subject( I sent a transcript with all my universal GCSE’s subjects) and not give me a refund or at least provide another statement with all the other subjects that are comparable.

Enquiry Number: 4001429242

September 12, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Dear Alexandra

Thank you for your comments. I am sorry that you are unhappy with the documents we have issued to you.

For the reference of other service users, I'll address several points that you have raised here, and will respond directly to you via your account with further detail.

During the application process, you are encouraged to include any comments about your application. As no information was added by you, we were not able to respond, and did not ignore the request as you have suggested.

The service you are paying for is to provide a comparison, where available or eligible with the qualification(s) provided. We do not contact individual applicants to provide a likely outcome.

Where individuals contact us by phone, before completion of an assessment, it may be possible to provide a likely comparison outcome, however the final outcome can only provide once we review all documents presented and complete the full assessment.

I will contact you via your account message facility and respond to your complaint in further detail there.

- The Statement of Comparability does not list each subject that you studied, and is designed to accompany your academic marksheets or transcripts, which detail the subjects you studied and the grades

- We provide an example of the Statement on our website - which can be found here: https://www.enic.org.uk/Documents/Examples/SoC%20Example%20watermark%201.pdf

We have issued the Statement of Comparability in line with our Standard Operating Procedures, and as such, by agreeing to the terms and conditions of our service, you are not eligible for a refund.

Thank you again for your comments.

Kind regards
Andy Barnfield
Head of Individual Services

Rated 1 out of 5 stars

My enquiry number is 4001499348 and I…

My enquiry number is 4001499348 and I am finding a difficulty in accessing to the payment portal. Please facilitate to make the payment immediately.

November 9, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments. We are sorry that you have experienced issues making an online payment.

We have sent you a message via your account advising how to contact us to make the payment by phone.

Kind regards
Ecctis

Rated 1 out of 5 stars

my enquiry number is 4001426491

my enquiry number is 4001426491 . Have got all the requirement ready before I started my application. after uploading everything needed, the worldpay page kept bringing the message "access denied you do not have permission to visit the page..." please and please this is becoming too worrisome for me as I must have my certificate soonest. Help me out on solving this payment option

October 24, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your review Fungisal

We are sorry you have had difficulties making an online payment.

We have sent you a message via your Ecctis account.

Kind regards
Andy

Rated 1 out of 5 stars

Scams to get money from overseas

Its just to get money from overseas students residence ! never used this service
I completed MBA
and they said my english level is not equivalent to Uk Matriculation

September 17, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments, Shani

We have asked for further information via TrustPilot to contact you directly about your complaint.

GCSEs are often a key requirement for work and study in the UK, as well as apprenticeships.

To provide a GCSE comparison, we would need to review your high school/secondary school qualifications. GCSE comparability does not come from degree level qualifications.

UK ENIC is the designated agency for the comparison of international qualifications and skills, on behalf of the UK Government, as part of our role, where the UK was one of the original signatories to the Bologna Process, under the Lisbon Recognition Convention.

Rated 1 out of 5 stars

Mi ID 4001399865

Mi ID 4001399865
I have aploaaded my documents on 6 August and I am still waiting for the certificates to be finalized.
I don't have anything yet and they keep delaying me asking for more information.They completely confused my certificates with dates other ways around. I spoke to manager to get it sooner. I keep getting messages that is delayed again and it was delayed four times. The service is poor , no translation made, nothing returned

I said I need as soon as possible.
Send them all transcripts and they missed some and .put reversed the dates.
I have never see such company who gets money and return anything back

September 14, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Tatiana - thank you for your comments.

We will respond to you directly via your account. We will then respond to this review accordingly.

Kind regards
UK ENIC

Rated 2 out of 5 stars

Payment page denying me access

my enquiry number is 4001423215. Have got all the requirement ready before I started my application. after uploading everything needed, the worldpay page kept bringing the message "access denied you do not have permission to visit the page..." please and please this is becoming too worrisome for me as I must have my certificate soonest. Help me out on solving this payment option

September 8, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments, we are sorry you experienced difficulties making payment.

Your payment has been successful - and all updates are issued to your account order status.

Rated 1 out of 5 stars

I uploaded my documents today under…

I uploaded my documents today under visas and nationality but failed to make my online payment because whenever I hit the visa/master card button I am redirected to the Worldpay website and recieve an error message 'access denied'. I am very disappointed because there is no other method of payment. The chat bot does not address payment problems , I also sent an email and I was told that I have to wait for 5 days to get a reply.....I also found out that Worldpay will nolonger provide online payment services from 14 October 2022 and I suppose you have a backend problem with your servers.

Ecctis kindly provide an alternative for payments ASAP. We want a reliable service.

September 7, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments - we are sorry that you have not yet been able to make payment.

Worldpay are experiencing some online payment issues currently, for which we apologise.

We are working hard to resolve such issues, and will be bringing online a new payment solution in the near future.

Please call us to make payment in the meantime - details can be found on the "contact us" page at the bottom of the website

Rated 1 out of 5 stars

My case id is 4001403355

My case id is 4001403355
Very very disappointing!
It’s on going since 12 august and I provided all the documents. They asked for further documents I did that. What they do is change my applicaiton date to the date when they start looking. After providing all the documents I am still waiting . Hope I will get the right attention
Because it is a matter of urgency.

September 2, 2022
Unprompted review
UK NARIC logo

Reply from UK NARIC

Thank you for your comments, which are for an application which has not yet been completed.

The timescales we quote are based on receiving all relevant documents and payment for the service. In some instances, further information or documents are required, to establish the level of comparison.

We do understand this urgent for you, and all updates are issued to the order status in your account, once the documents have been reviewed.

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