Nasagroup Reviews 

260
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Mixed results so far, Plus sides, quick speedy payments. Once you get to speak to the right person easy to deal with and very helpful. Negative points, over complicated payslips Setting up my in... See more

Company replied

Rated 5 out of 5 stars

I have used NASA Umbrella on and off since 2017, the quality of the service has been consistently high since 2017. The 'off' times are when I am working in a permanent role. Payroll always a... See more

Company replied

Rated 5 out of 5 stars

First time working through an Umbrella Company and nearly 3 years later, I couldn't be happier with NASA Group! I was a little worried as how it would be but had nothing but a Great Service from the T... See more

Company replied

Rated 5 out of 5 stars

It's now six months since I left another umbrella company after suffering problems. I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too. O... See more

Company replied

Company details

  1. Payroll Service

Information provided by various external sources

Nasa Group specialise in contractor payroll solutions, offering Limited Company, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau. 0117 929 7683


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

260 reviews

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4.5

All reviews

(260)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and responsive

Working with NASA was my first experience of working under an Umbrella Company for IR35 purposes. I spoke to three companies before I made my choice and NASA was the most helpful and responsive. This remained the case throughout my time with them.

March 9, 2022
Unprompted review
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Reply from Nasagroup

Hi Nicola,

Thank you for the great feedback, glad to hear it! Glad your first experience with an Umbrella was positive and hope to hear from you again in the future.

All the best.
Jamie

Rated 5 out of 5 stars

Good experience

Good experience, they answer the phone quickly when you call.

March 9, 2022
Unprompted review
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Reply from Nasagroup

Hi Nicola,

Thanks for great feedback and that's good to hear! Please always feel free to contact us if you have any queries, we'll be happy to assist.
Jamie

Rated 5 out of 5 stars

My experience with NASA is extremely…

My experience with NASA is extremely positive. They were my umbrella company for over 2 years and I never had any issues. Payments were always made on time and any queries answered efficiently and correctly. Would highly recommend.

March 9, 2022
Unprompted review
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Reply from Nasagroup

Hi John,
Thank you for using our services and for the great feedback, it's really nice to hear.

All the best.
Jamie

Rated 5 out of 5 stars

Would recommend.

No issues I could raise. They have been accurate and took time to explain the payslips etc. prompt responses to my queries. I am leaving purely because I have secured a permanent role, but will use them again in the future.

March 3, 2022
Unprompted review
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Reply from Nasagroup

Hi Beth,
Thank you for the lovely feedback! I'll be sure to let the team know.

All the best with the permanent role!
Jamie

Rated 5 out of 5 stars

The first decent umbrella company

The first decent umbrella company I have used. Only ever use FCSA registered umbrella companies, or HMRC will assume you are underpaying tax - its really not worth it.
NASA is professional and reasonable.
well recommended.

February 25, 2022
Unprompted review
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Reply from Nasagroup

Hi Simon,
Thank you for the kind feedback, really appreciate it.
Jamie

Rated 5 out of 5 stars

I was originally sceptical about NASA…

I was originally sceptical about NASA when they 1st took over my account from exchequer but I have nothing but praise for my accountant Jason .nothing is ever too much trouble

February 24, 2022
Unprompted review
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Reply from Nasagroup

Hi Steven,
Fantastic to hear, I'll be sure to pass the great feedback to Jason!
Jamie

Rated 5 out of 5 stars

Reliable, helpful and Professional company

A very reliable, helpful and professional company and nothing was ever a problem when asking all my stupid questions. Would highly recommend to any contractor.

February 22, 2022
Unprompted review
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Reply from Nasagroup

Hi Melanie,
There is no such thing as a stupid question when going through the Umbrella! Thanks for the great feedback, all the best.
Jamie

Rated 5 out of 5 stars

Took the pain out of my payroll

Amber and her colleagues at Nasa were always quick and clear.
- Response to telephone calls: excellent
- Speed of payment: excellent
A touch more expensive than the other firm I've used and worth every penny

February 17, 2022
Unprompted review
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Reply from Nasagroup

Hi Patrick,

Great to hear, I'll be sure to let the Amber and the team know!
Also thank you for the comment regarding pricing, have taken this onboard.
Jamie

Rated 5 out of 5 stars

Top Umbrella Company

I can highly recommend this company to anyone in need of umbrella services. It is rare these days to get a fast personal service but you will get this from Nasa. They respond within minutes / a couple of hours at most to queries and go out of their way to service the needs of their clients. I will certainly be returning when I need these services again.

February 15, 2022
Unprompted review
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Reply from Nasagroup

Hi Julie,

Fantastic feedback, this is really great to hear. Glad the team went above and beyond to make the Umbrella experience a good one! All the best.
Jamie

Rated 5 out of 5 stars

Nasa Umbrella 👌🏼

Would definitely recommend Nasa to anyone that has to use and Umbrella Company.
Always responded quickly to any issues I had.
Pay was always correct and on time.
Everything was so seemless and couldn't thank them enough.

February 11, 2022
Unprompted review
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Reply from Nasagroup

Hi Kevin,

This is super, thanks for the fantastic feedback, seamless is a very big compliment! All the best.
Jamie

Rated 5 out of 5 stars

Great Experience for first time freelancer

Staff incredibly helpful with any pay/contract related queries and barely had to contact them anyway! First time using an umbrella company and I will probably only use nasa again 😀

February 7, 2022
Unprompted review
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Reply from Nasagroup

Hi Nathan,

Glad to hear your first time using us (and an Umbrella) was a good experience, hope to hear from you again in the future! Thanks for the great feedback.
Jamie

Rated 5 out of 5 stars

Superb from start to finish

Superb from start to finish. Very easy to work with, any queries were answered the same day during the assignment. Low fees as well and great systems in place.

February 4, 2022
Unprompted review
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Reply from Nasagroup

Hi M S,

Great to hear, thank you! All the best with your next venture.
Jamie

Rated 5 out of 5 stars

Great experience using Nasa

I used Nasa for just under a year and was very impressed with the service from beginning to end. Their staff are very helpful, friendly and efficient which made the signing on procees quick and painless. Payments were always made on time and I never had a need to query the figures. Their rates are very competitive and they offer flexibility with payments with options like holiday pay. I would thoroughly recommend Nasa if you are considering using an umbrella company.

January 27, 2022
Unprompted review
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Reply from Nasagroup

Hi Glen,
Thanks for the great feedback, I'll be sure to let the team know! All the best
Jamie

Rated 5 out of 5 stars

Excellent

Excellent, responsive and personal in their approach.

January 25, 2022
Unprompted review
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Reply from Nasagroup

Hi McCarthy,

Thanks for the lovely feedback!
Jamie

Rated 5 out of 5 stars

I used Nasagroup as an umbrella company…

I used Nasagroup as an umbrella company for a recent work placement. I had to do very little other than upload my timesheets at the end of the month. Their portal is well designed and easy to use and their staff are extremely helpful and respond to questions very quickly. I would definitely recommend them to anybody needing an umbrella company.

January 20, 2022
Unprompted review
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Reply from Nasagroup

Hi Jamie,
Thanks for the lovely feedback, glad everything was streamlined during your time with Nasa. All the best.
Jamie

Rated 5 out of 5 stars

I am a very experienced senior…

I am a senior consultant (30+ years experience) using my own company since 2003 however I joined the Nasagroup on 3rd Jan 2021 for a Government contract. I checked a few companies out first and Nasagroup had I felt the best terms of employment (more client friendly) than the others and were very proactive in on-boarding me to their company. I ended up workign for a year on the sae contract and the extensions were handled very smoothly. The support throughout the year was first class from everyone (the account manager and the payroll team). I felt very well looked after at all times, got paid all my salary and holiday pay on time woth proper payslips and notifications, and as a result I would highly recommend them.

January 18, 2022
Unprompted review
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Reply from Nasagroup

Hi Peter,
Thank you for the great feedback! I'll be sure to let the team know. All the best for the future.
Jamie

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