National Geographic Kids and Little Kids Magazine Reviews 

497
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the magazines for being highly engaging, educational, and age-appropriate, captivating children with their content. Many people highlight the joy children experience receiving their personalized magazines, eagerly reading and interacting with the activities and information. The subscription service is often seen as excellent value, with staff noted for their helpfulness and responsiveness in ensuring a positive experience. However, some customers also noted occasional issues with delivery, including magazines arriving damaged or experiencing lengthy shipping times. Additionally, a few people found the website difficult to navigate and encountered frustrations with subscription management or receiving irrelevant digital content.

What people talk about most

Product

Users describe positive interactions with the product, with many customers and their children expressing... See more

Subscription

Consumers find subscriptions to be a positive experience, with many purchasing them as gifts for children and... See more

User experience

Clients share positive opinions on user experience, with many describing it as a lovely and positive... See more

Delivery service

People report positive experiences with delivery service, with many customers noting prompt delivery and... See more

Staff

Customers had positive experiences with staff, consistently praising their kindness, helpfulness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My grandson loves it, however I starting getting messages to resubscribe. I did this, then received further messages offering better deals. Felt this was a bit cynical which seems out of place with t... See more

Company replied

Rated 4 out of 5 stars

A delay in receiving the first issue was the only disappointment. 4 year old grandson loves the magazine and eagerly awaits is arrival. Parents are happy with the content and spend time with him rea... See more

Company replied

Rated 5 out of 5 stars

National Geographic for kids has been an outstanding organisation to work with. They always respond when issues arise. The bonus is that my 9 year old grandson loves the magazine. He loves that... See more

Rated 5 out of 5 stars

My soon-to-be 5 year old is absolutely obsessed with the Nat Geo Little Kids Magazine! She first spotted them at our local library, and I thought it would make a great Christmas gift. She has since... See more

Company replied


Company details

  1. Publisher

Written by the company

National Geographic Kids magazine educates thousands of planet-passionate readers each month and inspires the next generation to protect and care for our beautiful planet. Available for delivery on subscription in the UK, ROI, Australia and New Zealand. Perfect for animal-loving pre-schoolers National Geographic Little Kids magazine is crammed full of cute creatures, activities and puzzles to help develop your child’s key skills in numeracy, literacy and more! Available for delivery on subscription in the UK, ROI and Australia. Exploration happens because of you. When you read with us, you help further the work of our scientists, explorers, and educators around the world. Our magazines are made from 100% recycled paper and are totally plastic-free! Contact us at help@ngkids.co.uk or help@ngkids.com.au


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(497)

151 reviews in the last 12 months

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Rated 1 out of 5 stars

Since I bought the 6 months…

Since I bought the 6 months subscription in Christmas 2024, we had only received 1 issue in March and most recently i received an email saying that I only have remaining 3 issues. I reached out to the customer service in March and was advised that she had addressed the missing issues and will extend the expiry to July. But the problem of non delivery continues to a point it’s frustrating to have to constantly contact the customer service about this problem

April 27, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Sophia. I am sorry to hear that issues are not arriving as expected. I can see a member of our Customer Service Team is currently in contact with you addressing the issue. All issues due to date have been sent to the address provided, with none returned as undeliverable - we hope we are able to get this resolved for you. Many thanks, Jade, NG KiDS

Rated 5 out of 5 stars

Nat Geo Kids is a great magazine.…

Nat Geo Kids is a great magazine and a great gift idea for grandparents looking for ideas. My two granddaughters enjoyed their monthly magazines very much.
Customer service is prompt and efficient.
A good organisation to deal with and a good subscription price.

April 23, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Ross. Thank you so much for your review! We are glad the magazine is enjoyed, and that our Customer Service Team were able to assist you efficiently! - Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

My daughter absolutely loves it …

My daughter absolutely loves receiving the magazine. Every month she gets excited when she receives it in the mail then reads the magazine back to front several times. She loves all the activities inside , especially the stickers. Best Christmas present I purchased by far.

April 23, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Jess. Thank you so much for taking the time to leave us a review! We are so glad to hear that the magazine is enjoyed! Many thanks, Rebecca, NG KiDS

Rated 4 out of 5 stars

The knowledge magazine that keeps on giving

Bought for a Christmas present in 2023 for a 3.5 year old. He had thoroughly enjoyed the content during 2024 and his parents suggested he would enjoy a further year of (letter box surprises) magazines for his 2024 Christmas present. Easy ordering process, perhaps there could have been a small loyalty discount for a second years subscription, but a really good value educational gift

January 1, 2025
Unprompted review
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Reply from National Geographic Kids and Little Kids Magazine

Hi Angela. Thank you so much for your review and feedback. We are so glad to hear that the magazine is being enjoyed! - Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

Professional, prompt and efficient

All contact/communication has always been dealt with professionally, promptly and efficiently. It’s a pleasure to receive such good personal service. Over the very many years we have subscribed to national geographical kids for both grandchildren and afterwards for a local primary school we have been delighted.

April 7, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Thank you so much for your review! We are glad to hear our team have been able to assist you effectively, and that you are pleased with the magazine! - Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

My children have been subscribers to…

My children have been subscribers to National Georgaphic Kids and also National Geographic Little Kids magazines over the years. They absolutely love receiving their magazine in the post each month and love learning lots of new things and it has been excellent for their reading. It makes a wonderful birthday present from family. Highly recommend.

April 10, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Elizabeth. Thank you so much for taking the time to leave a review! We are so glad to hear the magazines have been enjoyed by your children and they have helped support their reading! Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

Great event

March 28, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Thank you so much for your review! We are glad to hear the webinar was enjoyed. Keep your eyes peeled for information on the next webinar - we'll be in contact shortly with further details! Rebecca, NG KiDS

Rated 5 out of 5 stars

Fantastic event!

Fantastic event!
Enjoyed by the whole family.

March 27, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

We are so glad to hear you enjoyed the event! We'll be in contact shortly with details of the next webinar - we hope to see you there! Rebecca, NG KiDS

Rated 5 out of 5 stars

Just love it

Just love it. So diverse.

April 3, 2025
Unprompted review
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Reply from National Geographic Kids and Little Kids Magazine

Hi Chloe. Thank you so much for your review! We are glad the magazine is enjoyed. - Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

everything

everything

April 4, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Thank you so much for your review! Rebecca, NG KiDS

Rated 5 out of 5 stars

Our children love it!

My girls (aged 7 and 4) absolutely love their magazines! There is always a lot of excitement when it comes through the post. The content is always so visually appealing and the bonus of stickers and interactive sections is a huge plus. Lots of fun had whilst also being educational - would highly recommend! Huge shout out to Rebecca also who helped us with our subscription. Thanks!

April 3, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Lucy. Thank you so much for taking the time to write a review! We are so glad to hear that your girls enjoy the magazines and our team were able to assist you. Many thanks, Jade, NG KiDS

Rated 5 out of 5 stars

I had an issues with my…subscription

I had an issues with my subscriptions(My Fault)
The staff at customer service were great & so helpful is assisting me. After a few emails I was sorted. Thank you Rebecca.

March 3, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Jenni. Thank you so much for your review! We are glad our team were able to assist you! Many thanks, Jade, NG KiDS

Rated 3 out of 5 stars

Not blown away to be honest

Didn't tell us until we'd paid the sub that deliveries were now by snail mail first to Aus then posted to NZ. So the grandson didn't get his first issue for his birthday, in fact for more than a month afterwards. When I commented on this I basically received a shrug of the shoulders. So I don't think we'll be renewing.

Update: Checked with grandson - the issues seem aimed well below his 12 year old intellect so we won't be renewing.

March 31, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Paul. Thank you for your feedback. The expected delivery dates based on order date are displayed on our website, and can be viewed prior to an order being placed. There is also the option at the checkout to add on an extra issue that will be delivered within 14 working days of the order being placed - these are back issues that are already being stored in New Zealand and so we are able to get these delivered faster. If you've got any questions, please don't hesitate to reach out to us. - Jade, NG KiDS

Rated 5 out of 5 stars

Christmas 2024, gift for 6 year old grandaughter in New Zealand.Having been a long time National…

Having been a long time National Geographic member I took the opportunity of a organising a subscription of National Geographic Kids for our six year old Grandaughter Already the arrival of the magazine in the post each month has become a huge highlight for her and the source of lots of family fun.
Organising this was easy by email and we were kept up to date with when the first magazine would arrive in her mail box in a small country road in the centre of the North Island of New Zealand.
Well done.

December 9, 2024
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Stephen. Thank you so much for your review. We are so glad to hear that your grandaughter is enjoying the magazine! Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

The four children in the family…

The four children in the family receiving National Geographic Kids and Little Kids Magazine are delighted with each issue. They squabble over whose turn it is to bring it in from the letterbox, and open it, and have the first read. Their mother rates it a huge success!

January 6, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Pam, thank you for your lovely review I am glad to hear the children have been enjoying the mag ! Many thanks, Jade - NG KiDS

Rated 5 out of 5 stars

Fun and educational for everyone

A fun and educational magazine which adults will love reading with their kids too!

March 24, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Karen, thank you so much for taking the time to leave a review. We are really pleased to hear you have been enjoying the magazine. Many thanks, Jade NG KiDS

Rated 5 out of 5 stars

We’re now on our 4th magazine and my…

We’re now on our 4th magazine and my little boy absolutely loves them! He gets so excited when they come through the post and loves looking through them, finding all the animals he already knows and finding fun facts about the ones he doesn’t!
Couldn’t recommend them enough!

March 26, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Ellie. Thank you so much for taking the time to leave us a review. We are so glad to hear that your little boy is enjoying the magazines! - Rebecca, NG KiDS

Rated 5 out of 5 stars

Your staff were very helpful when I…

Your staff were very helpful when I contacted them about confusion over payments. The matter was resolved and my grand daughter is enjoying the magazine enormously. Thank you.

January 22, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi John. Thank you for your review! We are glad to hear that your grand daughter is enjoying the magazine. Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

Great magazine, lovely helpful staff

My 11y old son loves reading this magazine and putting the brilliant posters on his walls. Staff were also extremely helpful recently when I contacted them asking for replacements of posters which had accidentally been thrown away. Far more kind and thoughtful than I had expected - well done Nat Geo Kids!

March 26, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Sharon. Thank you so much for your lovely review. We are glad that our team were able to help you and your son! Many thanks, Jade, NG KiDS

Rated 5 out of 5 stars

Happy Daisy

I understand Daisy is very happy with her magazine. She is very interested in nature, the planets, etc. and likes everything on the subject.

March 17, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Thank you so much for your review! We are glad to hear that Daisy is enjoying her magazine! Rebecca, NG KiDS

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