National Geographic Kids and Little Kids Magazine Reviews 

497
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the magazines for being highly engaging, educational, and age-appropriate, captivating children with their content. Many people highlight the joy children experience receiving their personalized magazines, eagerly reading and interacting with the activities and information. The subscription service is often seen as excellent value, with staff noted for their helpfulness and responsiveness in ensuring a positive experience. However, some customers also noted occasional issues with delivery, including magazines arriving damaged or experiencing lengthy shipping times. Additionally, a few people found the website difficult to navigate and encountered frustrations with subscription management or receiving irrelevant digital content.

What people talk about most

Product

Users describe positive interactions with the product, with many customers and their children expressing... See more

Subscription

Consumers find subscriptions to be a positive experience, with many purchasing them as gifts for children and... See more

User experience

Clients share positive opinions on user experience, with many describing it as a lovely and positive... See more

Delivery service

People report positive experiences with delivery service, with many customers noting prompt delivery and... See more

Staff

Customers had positive experiences with staff, consistently praising their kindness, helpfulness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My grandson loves it, however I starting getting messages to resubscribe. I did this, then received further messages offering better deals. Felt this was a bit cynical which seems out of place with t... See more

Company replied

Rated 4 out of 5 stars

A delay in receiving the first issue was the only disappointment. 4 year old grandson loves the magazine and eagerly awaits is arrival. Parents are happy with the content and spend time with him rea... See more

Company replied

Rated 5 out of 5 stars

National Geographic for kids has been an outstanding organisation to work with. They always respond when issues arise. The bonus is that my 9 year old grandson loves the magazine. He loves that... See more

Rated 5 out of 5 stars

My soon-to-be 5 year old is absolutely obsessed with the Nat Geo Little Kids Magazine! She first spotted them at our local library, and I thought it would make a great Christmas gift. She has since... See more

Company replied


Company details

  1. Publisher

Written by the company

National Geographic Kids magazine educates thousands of planet-passionate readers each month and inspires the next generation to protect and care for our beautiful planet. Available for delivery on subscription in the UK, ROI, Australia and New Zealand. Perfect for animal-loving pre-schoolers National Geographic Little Kids magazine is crammed full of cute creatures, activities and puzzles to help develop your child’s key skills in numeracy, literacy and more! Available for delivery on subscription in the UK, ROI and Australia. Exploration happens because of you. When you read with us, you help further the work of our scientists, explorers, and educators around the world. Our magazines are made from 100% recycled paper and are totally plastic-free! Contact us at help@ngkids.co.uk or help@ngkids.com.au


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(497)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My daughter loves this magazine and…

My daughter loves this magazine and reads it cover to cover as soon as it arrives in the post. There is always something new to read.

November 15, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Hayley, thank you for your review. I'm glad to hear your daughter is enjoying the magazine. Many thanks, Jade - Nat Geo Kids

Rated 4 out of 5 stars

I have extended the subscription

A delay in receiving the first issue was the only disappointment. 4 year old grandson loves the magazine and eagerly awaits is arrival. Parents are happy with the content and spend time with him reading and placement of stickers. As a result I have extended his subscription for another 6 months. I was lucky to be visiting when he received an issue which gave us an opportunity to read it together.

November 7, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Alison, thank you for your review. I'm glad to hear your grandson is enjoying the magazine and it's lovely to hear you were able to read the magazine together on your recent visit. Please do let us know if you have any further delivery problems at help@ngkids.com.au Many thanks, Jade - Nat Geo Kids

Rated 5 out of 5 stars

Great webinar

Great webinar, very informative and well presented

October 29, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Adrian, thank you for taking the time to leave us a review. I'm glad to hear you enjoyed the webinar, we thought Iva was great too! Many thanks, Jade - Nat Geo Kids

Rated 5 out of 5 stars

The magazine was a birthday present for…

The magazine was a birthday present for my granddaughter and she says it’s her best present ever. She looks forward to it every month . She loved the cave webinar

October 28, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Pam, thank you so much for taking the time to leave us a review. I'm glad to hear your granddaughter is enjoying the magazine along with the webinars. I hope she continues to enjoy the mag for many years to come. Many thanks, Jade - Nat Geo Kids

Rated 5 out of 5 stars

Can I say how absolutely wonderful Nat…

Can I say how absolutely wonderful Nat Geo Kids is, both the magazine and the website. I subscribed to this as a birthday gift for my 7 year old grandson who loves it and is benefiting greatly from it educationally. He is a very bright child but is Autistic so concentration can be a problem. He happily spends time reading his own magazine and then accessing the website, great achievements for him.
When we had problems accessing the website, the Aussie team were very quick to respond, which is great when you are trying to keep a child calm!

November 5, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Jeanette, thank you so much for taking the time to leave us such a wonderful review! I'm glad to hear your grandson is enjoying the magazine and our website alike. I hope he continues to subscribe for many years to come. Many thanks, Jade - Nat Geo Kids

Rated 5 out of 5 stars

Excellent pitch to 5 year olds

Great magazine and webinar

October 30, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Sema, thank you so much for taking the time to leave us a review! We are really glad to hear that the magazine and the webinar was enjoyed. Many thanks, Jade - Nat Geo Kids

Rated 5 out of 5 stars

Love the Nat geo little kids magazine

Love the Nat geo little kids magazine! My daughter really enjoys reading it with me and all the activities inside. Would highly recommend

October 1, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Thank you so much for taking the time to leave us a review! We are really glad to hear that the magazine is enjoyed, and that you'd recommend the Little Kids edition! Many thanks, Rebecca, NG KiDS

Rated 5 out of 5 stars

Prompt and courteous reply

Prompt and courteous reply. Really pleasant person to deal with (Rebecca).

October 10, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Barbara, thank you for your review, It's brilliant to hear Rebecca was able to assist you so well. Many thanks, Jade - Nat Geo Kids

Rated 5 out of 5 stars

The response time and the helpful…

The response time and the helpful response from the call handler, so nice to talk to someone, I found the automated response very unhelpful

October 2, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Eddie, thank you for your review I'm glad to hear our team were able to assist you. If you'd like to provide some feedback re the automated response we'd be happy for you to email us at help@ngkids.com.au as we 'd really like our automated messages to be as helpful as possible. Many thanks, Jade - Nat Geo Kids

Rated 5 out of 5 stars

I subscribed to National Geographic Little Kids Magazine

I subscribed to National Geographic Little Kids magazine for my 5 year old grandson as he has always been particularly interested in the natural world.
He has now received 3 or 4 editions of the magazine and has thoroughly enjoyed looking through the magazine with me or his parents as he does the activities. He particularly enjoys placing the relevant stickers on the star sticker pages and delights at learning new information about the animals.
He also loves that he receives his own mail!

October 3, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Mandy and thank you so much for taking the time to leave a lovely review. We're thrilled to hear how much your grandson is enjoying the magazine, activities and the stickers of course! Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

An amazing magazine for kids

An amazing magazine for kids - my 7 year old boy loves it!

October 11, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi David and thank you for your review. We are really pleased to hear you how much your son enjoys our magazine. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

Hours of engaging and informative entertainment

I wasn’t sure how genuine the feedback was about how much my 8 year old grandson loves Nat Geo Kids until I was there on the day he picked it up from the letterbox. He opened it straight away and spent the next few hours on his own and with me reading and completing all the quizzes. Over the next few days he kept picking up and rereading sections. He even ended up writing his own story after being inspired by the writing activity, shame it was about Halloween, (I’m not keen on American content) but inspired nevertheless. Congratulations for such a thoughtful and well targeted publication.

October 6, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Louise, thank you so much for sharing this wonderful feedback! We’re delighted to hear how much your grandson enjoys Nat Geo Kids and that it’s inspiring him to even create his own stories. Thanks again for your kind words and we hope he continues to enjoy the magazine for many years to come. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

Forever greatful

With my daughter being so poorly with a rare illness, I was so greatful for the kindness of National geographic. With not having much to look forward too these magazines have given us something to share together whilst learning. The colourful imagery and information gave us hours of conversation. A great magazine for curious minds.

August 20, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Sophie, thank you so much for your lovely review. We are glad to have been able to have helped with this and we are so pleased to hear you are enjoying the magazine together. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

I had a query regarding the email I…

I had a query regarding the email I received, on automatic renewal of National Geographic Kids.
After contacting them, the query was dealt with efficiently, promptly and to my full satisfaction.
This means that, after checking with her parents, my 10 year old granddaughter’s subscription will still go ahead, and she will be able to continue her enjoyment of the magazine.

September 17, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Tricia, thank you for your review. It's great to hear that our customer service team were able to assist you. I hope your granddaughter continues to enjoy the mag. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

Efficiency and professionalism

A marvellous company , so easy to talk to.
A query was answered promptly with a very good outcome. I was very pleased.
My grandchildren love the magazine and look forward to the postman calling.
I have no hesitation in recommending National Geographic and will continue with subscriptions for as long as possible. Thankyou

September 26, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Heather, thank you for your lovely review. We are so pleased to hear that our customer service team were able to assist you so well. I hope your grandchildren continue to enjoy the magazine for many years to come. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

Marvellous magazine

I bought a year’s subscription for my 3 year old (now 4) grandson and he LOVES every page from the photos of animals even I don’t always recognise, accompanied by engaging information, to the games and multiple stickers he can play with. Fantastic value. I couldn’t recommend it more

September 25, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Justine, Thank you for your lovely review! We’re so pleased your grandson is enjoying every part of the magazine. Your recommendation means a lot to us! Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

Excellent product and management

The magazines are eagerly received by our grandchildren. Communication with the company has been fast, clear and accurate. Thoroughly recommend the product and the company.

September 11, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Nathan, thank you so much for your kind words! We’re thrilled to hear that your grandchildren enjoy the magazines and that you’ve had a positive experience with our team. Your recommendation means a lot to us. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

I purchased a subscription for my grandchildren

I purchased a subscription for my grandchildren and they are loving the magazine. So much fun getting post in your names, and plenty of fun reading and activities for both children.

September 13, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Sharon, thank you so much for your lovely review. I'm glad to hear the grandchildren are enjoying the magazine and like the fun of getting the copies addressed to them. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

Prompt response

Prompt response from Rifqah - thank you!

September 3, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Heidi and thank you for your review, I'm pleased to hear Rifqah was able to assist you. Many thanks, Jade - Nat Geo Kids Magazine

Rated 5 out of 5 stars

My grandson loves NG Kids

My grandson loves getting his magazine, and can't wait for it to arrive each month. He disappears into his room for ages to read it, only coming out from time to time to tell his mother or father an interesting fact he's learned.
From my point of view, this is great - my only complaint is that you do send an awful lot of emails...too many in my opinion (PS - even doing this review has involved at least 2 emails so far, and it appears I've been forced to have an account with Trustpilot which I do not need nor want - just ask for a review in the normal way - don't make me sign up for this!! I will unsubscribe immediately and I will not participate in any further surveys from you)

September 12, 2025
Unprompted review
National Geographic Kids and Little Kids Magazine logo

Reply from National Geographic Kids and Little Kids Magazine

Hi Andrew, thank you so much for sharing your feedback—we’re delighted to hear how much your grandson enjoys receiving National Geographic Kids! It’s wonderful to know how he looks forward to each issue and shares the fun facts he learns with his family.

We’re sorry to hear about your frustration with the number of emails and the review process. Your experience matters to us, and we’ll make sure to pass along your comments so we can improve how we communicate with our readers.

Many thanks, Jade - Nat Geo Kids Magazine

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