Adventure Travel bus company is shockingly bad after causing an accident in Bishopston - bus No 14.. They refused to give insurance details at the scene. They ignore all communications from the insu... See more
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This service really requires a minus star rating. Are 99 % of these drivers trained in the Army Battalion of Miserableness & Ignorance ? I must congratulate the Drill Sergeant because he has train... See more
Have travelled to London 5times with Adventure travel & will not be the last...A beautiful 75 roomy seater bus with toilet on board...we had Neil and Teresa drive us and can't say enough good about th... See more
Two weeks ago the bus broke down at singleton hospital , I had to wait in poring rain for lift home ., last week the driver clipped the wheels on the kerb that made a terrible sound all way home , so... See more
Company details
Information provided by various external sources
New Adventure Travel is a bus and coach company in South Wales.
Contact info
Coaster Place, CF10 4LQ, Cardiff, United Kingdom
- www.natgroup.co.uk
1.6
Bad
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Beware - tourists being scammed on this bus service
This bus company does not advertise their fares on their website; so I asked the driver of one of their buses the price of a return fare from Swansea to Rhossili bay, he told me that it was £5.10 return, £4.90 single. When I travelled to Rhossili bay a few days ago I purchased a return ticket for £5.10. However when I made the return journey I found that every single passenger including me was being told the same thing by the driver... "your ticket isn't valid, a return ticket costs £7.50." He made everyone buy a new single ticket and said that we would have to take it up with the bus company. As there was no other way to get back to Swansea we had no choice but to pay out. He also insisted on being paid cash, saying the card reader was not working. As the bus was full this amounted to about £200 in cash. Later on in the journey (when he was picking up locals in the Swansea area) the card reader could be seen to be working perfectly. Absolutely appalled by this open thuggery, scamming and abuse of tourists, a lot of whom were young Japanese students.
August 7, 2019
Unprompted review
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