The detail in which your staff explains the actions taken in negotiations and settling the debt. The way the staff seems to communicate their desires in making you feel better and looking towards a br... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more
NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more
They were fast and continued to help me out. I’ve already had an offer. Kim was very supportive in assisting me after I was just released from the hospital and have been out of work for two weeks. She... See more
Company details
Written by the company
Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.
Written by the company
Money Back Guarantee
If you're not happy, we're not happy.
We offer a 100% money back guarantee if you are ever unsatisfied with our service.
Contact info
180 Maiden Lane, 30th Floor, 10038, New York, United States
- 800-674-8177
- Testimonials@nationaldebtrelief.com
- www.nationaldebtrelief.com
4.7
Excellent
45K reviews
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Communication
The friendliness of the customer service representative was wonderful. The times of me not understand and the representative calling about a new settlement they eas explanatory on each situation. Im so grateful 🙏🏾!
June 9, 2026
Customer service is great
Customer service is great. NDR really worked with me in finding a monthly payment I can afford and has work quicker than I expected on obtaining settlements. So far great overall experience.
June 9, 2026
It seems to have went smoothly on…
It seems to have went smoothly on settling one of my accounts. 1 down. 3 to go
June 19, 2026
When I have a question or concern
When I have a question or concern, your company answers them in a timely manner and to my satisfaction. Thank you all for your assistance.
June 8, 2026
They work with the creditors and gave…
They work with the creditors and gave me a flexible payment plan
June 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Since I’m in your program
Since I’m in your program, creditor still sending me the bills + email, that makes me so stressful.
May 22, 2026
Reply from National Debt Relief
Hello Nu,
Thank you for sharing your feedback and we apologize for any negative experience you have had during your time in the program. At enrollment, we advise clients that as accounts need to build delinquency to qualify for a settlement, there may be temporary communication from creditors during the process. Given that it is a common result of debt settlement. Our team makes every effort to provide as many resources for success as possible. A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may reach out to our Client Success Team by calling 888-660-7427.
Thank you,
The National Debt Relief Team
National Debt Relief put me in more DEBT
National Debt Relief put me in more debt after making on time payments to them for one year. This is because they could not reach a settlement with Discover Credit Card- and I was recieving notices to appear in court from them. After these notices, National DEBT Relief consilidated my debt with Reach Financial. And now I am paying $352.00 per month. Now I am really in debt. I am so sorry I signed onto this program. Please do your research before signing on.
December 22, 2025
Unprompted review
Reply from National Debt Relief
Hello Nicole,
Thank you for sharing your experience. We’re truly sorry to hear about the stress and frustration this situation has caused you. While every creditor responds differently to negotiation efforts, receiving court notices is understandably alarming, and we regret that you felt unsupported during that time. We understand that the process of debt relief can be complex, and we assure you that our team always strives to make every effort to provide clear and transparent information about our programs and processes. Reach Financial is offered as an alternative option to clients who become eligible to resolve their debt through consolidation. We're sorry to hear that our program did not meet your expectations and apologize misunderstanding regarding Reach Financial.
A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427.
Thank you,
The National Debt Relief Team
I am upset at the fact that my…
I am upset at the fact that my settlement program was interrupted by a change of my account numbers. In turn making me think I was right on course while actually it was derailed, but hopefully it's back on course to improving my credit. Christopher Scott Scherer
April 20, 2026
Unprompted review
National Debt Relief Is The Real Deal!
My experience with National Debt Relief is going so good!
It's very exciting for me when I receive a call from them, in regards for me to approve a negotiated settlement. YES!!
August 28, 2025
Friendly and knowledgeable
June 18, 2026
I feel it’s a great job because I’m…
I feel it’s a great job because I’m just that much closer to to be debt free.
June 19, 2026
I was in need help
I was in need of help.
I called them. The whole experience was explained to me step by step. I understood. I agreed knowing it would take time. My loan payment was set to what I could afford.
I felt safe when the paperwork was completed. Glad I called them. I had 8 credit cards I put on my list. I had to retire and my income reduced significantly.
6 of them have accepted deals. Very pleased with my decision.
June 19, 2026
Skeptical but Trusting
I was leary at first. But I'm very glad I joined NDR. All has worked in my favor so far.
Thanks
February 18, 2026
Unprompted review
Helping me get my creditor satisfied…
Helping me get my creditor satisfied and improving my credit.
June 16, 2026
Thank you very much for all of your…
Thank you very much for all of your help with my debt. Always updating me and guiding me every step of the way. I appreciate you all very much!
June 10, 2026
Handling everything with very little…
Handling everything with very little effort on my part.
June 19, 2026
Catherine and everyone I've spoken to…
Catherine and everyone I've spoken to so far have been very helpful and patient in answering all my questions.
June 19, 2026
My experience NDR
My experience NDR, Was extremely laid back, Kelly, their representative was friendly, compassionate, and very helpful with getting me the debt relief I could work with. Without breaking the bank. They would get my recommendation Should it be needed. C. CONNORS.
June 18, 2026
Unprompted review
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