I have bought from natterjacks both in store (when visiting family) and online, I store guys are knowledgeable, helpful and really friendly. Online I’ve bought twice and never had a problem. Quality a... See more
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Natterjacks is the most iconic store in Kingston. Friendly and helpful staff who know their products upside down inside out - their stock knowledge is amazing. They will go out of their way to get wh... See more
Company replied
Charged both delivery & returns charges when returning shoes that didn’t fit, Bought the same manufacturer & size as all my other footwear but my purchase of the same from NATTERJACK’S were far too... See more
Terrible customer service, very rude and email back with one word answers. Don’t spend your hard earned cash here... there are better outlets with 100 times better customer interaction. Even one star... See more
Company details
Information provided by various external sources
Offering the best mens streetwear and shoes from brands like Nike, Adidas, Jordan, Palace, Asics, Carhartt & More. Free UK delivery over £80.
Contact info
Fife Road 22A, KT1 1SZ, United Kingdom
- www.natterjacks.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery!
Ordered a pair of Adidas track pants. I live in Denmark, and I recieved them really quickly after I ordered. I have nothing bad to say! :)
Avoid like the plague
Have never known the manager of a company to be so up his own a**!
Can't remember his exact name but I asked a simple question regarding the stock of an item in stock. To which he became incredibly rude and abusive! Told me to F off!
Absolutely flabbergasted
no complaint great online and instore …
no complaint great online and instore service been shopping there for years
Ordered a pair of Nike's from …
Ordered a pair of Nike's from Natterjacks. They were cheaper than other suppliers, and arrived next day! Thank you, great service.
Horrible customer service
Horrible customer service, confusing sizing details on the website (some shoes are in UK size, some are in US size although they are the same brand, same style, just different colours!). Very slow response and unfriendly manner from the customer service team and expensive delivery charges.
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