I would wholeheartedly recommend Naturaw products. My dog can be fussy with her food but has consistently stuck with Naturaw. The products stack easily in the freezer and I mix them up so I get a diff... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never, ever fed Raw before-but a very special English Setter puppy was fed on this from his breeder, so I continued along the same lines. Although perhaps a little more expensive than most, it is so w... See more
Company replied
My 5 month old puppy has been eating Naturaw Puppy for more than 2 months. He loves both recipes. I researched thoroughly to find brands and ingredients I believed would support optimal health and I’m... See more
Very good quality food. Sustainable packaging. Great delivery. Ok subscription perks but could throw a few complimentary treats in once in a while for loyal customers. The new website is so much bette... See more
Company replied
Company details
Written by the company
Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription
Why Naturaw?
Written by the company
- Exceptional raw dog food, with a conscience
- We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
- The highest rated dog food in the UK
- Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
- High welfare ingredients
- We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
- Plastic-free packaging
- No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
- Purpose led
- The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.
Contact info
517-521 Avenue E East, Thorp Arch Estate, LS23 7EG, Wetherby, United Kingdom
- woof@naturaw.co.uk
- www.naturaw.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the food is excellent
The quality of the food is excellent. Our dog loves it.
February 16, 2026
Reply from Naturaw
Thank you so much! We love hearing how much your dog is enjoying their meals—thank you for your continued support!
Always quality food and great service
Always quality food and great service, very pleased, thanks team
February 12, 2026
Reply from Naturaw
Thank you for your great review! We’re so pleased you’re happy with both the food and service. We aim to make raw feeding as easy and reliable as possible.
Thriving on Naturaw as nature intended
I’ve been using Naturaw for over 2 years now and I can’t fault it
We use the the original range as my dogs not keen on veg or botanicals added . He loves the texture and the quality is second to none . Customer services have always been incredibly friendly and helpful and we subscribe to a two weekly delivery as I don’t have a freezer big enough to store food for an 82kg Saint Bernard and they’re always on time and so efficient I’d highly recommend using Naturaw ! My dogs thriving in it . Happy dog and happy owners 😊
February 16, 2026
Reply from Naturaw
We're so happy to hear that your dog is thriving on our Original range! It's great to know the quality meet your expectations, and our customer service team have helpful.
We appreciate your recommendation and are glad our subscription service works well for you!
Reply from Naturaw
Thanks so much for your continued support and kind feedback! It’s fantastic to have you as part of our community! 🐾
Naturaw food is good quality
Naturaw food is good quality and my dogs just adore this. I'll definately order it again.
January 22, 2026
Reply from Naturaw
Thanks so much for your 5* review—we really appreciate it! So glad your dog is loving the food!
Such a great product that my dog loves
Such a great product that my dog loves! Good to know it’s all natural ingredients. We always get comments on how her coat is so shiny….put that down to the wholesome raw food from Naturaw! Order arrives so fast too, in a completely insulated package.
February 5, 2026
Reply from Naturaw
Thanks for the fantastic feedback! It’s great to hear you are seeing such positive changes in your dog —especially with their shiny coat. That’s what we love to hear!
Great product & all round Customer service
Great product well packaged and delivered on time
February 5, 2026
Reply from Naturaw
Thank you for your kind words! We’re so glad you’ve had a positive experience with both our products and our team—it means a lot to us!
Excellent from ordering to delivery it was all…
From ordering to delivery it was all straightforward. Food excellent
February 3, 2026
Reply from Naturaw
Thank you for your great review! We’re really pleased to hear you’re finding everything easy and convenient—raw feeding should be simple as well as beneficial!
Reply from Naturaw
We're happy to hear that the food was packed well and arrived on time! Thank you for your positive feedback; we really appreciate it!
My dog has to be on a restricted diet…
My dog has to be on a restricted diet and the All Turkey suits her needs perfectly. My only complaint is it periodically goes out is stock for quite a long time which is very frustrating better stock control would be beneficial to help make sure this doesn’t happen.
January 19, 2026
Reply from Naturaw
Thank you for your 5* review!
We can only apologise for All Turkey being out of stock - after scouring Britain up and down we cannot source free range offal in large enough quantities - given that we are not willing to compromise on our high welfare, British only ethics.
We know this is disappointing but we have little choice - we will continue to monitor the situation and if a new supply becomes available we will look at re introducing the product and let you know.
Best for the dogs health.
We have placed our dogs on Naturaw diet several years ago. Not going back to dry foods. In our opinion Naturaw currently offers the highest quality dog food on the market.
January 28, 2026
Reply from Naturaw
Thanks for the great review - nothing makes us happier than hearing how your dog is doing great on our raw food. Thanks for trusting us with their nutrition!
The best food with a great selection
The best food with a great selection, our Dog loves breakfast and teatime now
January 22, 2026
Reply from Naturaw
It’s great to hear our commitment to real, raw food is making a difference for your dog! 🐾
Excellent quality dog food
Excellent quality dog food. I appreciate the choice of different protein sources available and the ethical basis if the company.
They are always efficient and friendly to deal with
January 12, 2026
Reply from Naturaw
Thanks so much for the feedback! We’re glad our team could help and that everything worked out well for you and your pup
LOVE Naturaw!!!
I order from Naturaw on a repeat basis. The food is excellent and the dogs love it! I also love their environmentally conscious packaging!!
January 5, 2026
Reply from Naturaw
Thank you for the 5-star review! We’re so glad you appreciate our environmentally friendly packaging — caring for dogs as well as the planet is so important to us!
Reply from Naturaw
We appreciate your support — thank you!
Reply from Naturaw
We're glad you had a great experience with our product, service, and delivery. Thank you for your positive feedback!
Great food, would like more subscriber flex/reliability
Firstly, the food is great - can't recommend it enough (my greyhounds have thrived on it for three years) but shipping and delivery on the subscription plan is always later than requested. That, plus the limit on how many packs can fit into the box, means I'm always short of what I actually need and always run out days before each delivery.
I used to get my Naturaw delivered by my local indie pet shop, which was perfect - he was always on time and could deliver the exact amount I needed. When I moved house and had to change to the online subscription that's been more problematic.
January 13, 2026
Reply from Naturaw
Thank you for your feedback, it's great to hear that your dogs are loving their Naturaw meals!
We have just taken a look at your previous deliveries and can see the only one which was delayed was due to this being placed during our closed period for New Year and therefore could not be delivered the following day, this was dispatched immediately on our return to work. Please note that our subscription system currently works on 'payment date' for subscription renewal, not delivery date.
Please message our team on woof@naturaw.co.uk if you are unsure or require any assistance.
Outstanding food
Outstanding food. Best raw ever and I have fed raw food for 30 years. Packaging is recyclable, and the Company is so helpful and responsive with all queries.
January 6, 2026
Reply from Naturaw
Happy dogs make our day! Thanks so much for sharing your experience with us! We appreciate your recognition of our recyclable packaging and responsive support.
Love the forage range
Love the forage range, it’s ideal for making sure your dogs have a balanced meal with all the nutrients they need. My dogs have good stools which shows that the food is balanced. I order in large quantities from Stefs pet pantry.
Bone content in some brands can be too high for one of my dogs.
January 23, 2026
Unprompted review
Reply from Naturaw
We're so happy to hear that the Forage range helps your dogs maintain a balanced diet and keeps them healthy! Thank you so much for your continued support!
Excellent
M firs two order. I am very pleased. ord
ering is quick and simple, delivery excellent. The packaging is excellent. Meat trays good and delivery boxes so easy.
Meat is good, according to my dog and cat!
I am very pleased with Naturaw and will be ordering in the future, no need to look anywhere else.
January 14, 2026
Reply from Naturaw
Thank you for the amazing review! We put a lot of care into sourcing and preparing our raw food, so it’s wonderful to hear it’s making a difference!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.