Very easy to order and delivery was quick. It would be better if Natures Aid could send an email confirming dispatch and with a Royal Mail tracking number.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The products are great and always delivered when stated. The service is exceptional. One delivery of mine went missing and after an email to them I was kept informed daily on the situation and a repla... See more
Company replied
I have ordered online before, after stock in our health shop went intermittent, and I always enjoyed good service and speedy delivery. But I was very disappointed to find that in future only orders ov... See more
Company replied
I contacted Natures Aid regarding a bottle of Flaxseed Oil Softgels 1000mg (180 softgels) that were bought in October 2025, I didn't start them until January 2026. Opened the bottle and all seemed li... See more
Company replied
Company details
Written by the company
Experts in Natural Health since 1981. UK Manufactured. Manufactured to GMP standards. Award winning, innovative nutritional supplements. Holding a Pharmaceutical Manufacturing license (MHRA)
Contact info
St George's Park, PR4 2DQ, Kirkham, Preston, United Kingdom
- 01772686231
- sales@naturesaid.co.uk
- www.naturesaid.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 month
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Scam Company, avoid.
I ordered some vitamins from here 10 days ago.
I posted a review on here asking if they had gone bust as no order or communication.
They replied....see below.
I have emailed 5 times, no replies, nothing. Quite unbelievable.
So I plan to get a refund on my credit card. Thank goodness I didn't pay by debit card as would have lost the money.
DO NOT buy from here and judging by the reviews on Amazon their products are low quality too. People saying the tablets absolutely stink and some have marks on them.
Their reply...
Natures Aid logo
Reply from Natures Aid
6 days ago
Hi,
We’re really sorry to hear about your recent experience and completely understand your frustration. Please rest assured — we haven’t gone bust, and we’re very much here and ready to help.
I can see your order but can't find any communication from yourself. Our Customer Service team is now aware of your review and will be in touch as a priority to resolve this for you. In the meantime, if you’d prefer, you can also reach us directly by email.......
Thank you for your patience — we’re committed to putting this right.
Best regards,
Natures Aid Team
What a complete waste of my time and effort.
April 23, 2025
Unprompted review
Info on website and side of bottle is incorrect!
Good company but your info on website re chewable calcium is incorrect. It should state 800 mg tablets providing 400 mgs of elemental calcium. This is really important if you have parathyroid conditions.
Tablets otherwise ok.
At Natures Aid, our convenient lemon flavoured Chewable Calcium 400mg tablets provide 800mg of Calcium per daily dose. Our in-house experts have also included Vitamin D3, which contributes to the normal absorption of Calcium and a normal blood Calcium level. The Vitamin D3 we have chosen to include tablets is sourced from lichen, meaning our Chewable Calcium tablets are vegan friendly.
It should read our 800 mg tablets provide 400 mgs of elemental calcium! You have it the wrong way around. The body can only absorb 500 mgs in one dose anyway.
April 13, 2025
Unprompted review
Currently unimpressed
Have contacted the company but after ordering something a month ago. It still hasn’t arrived. Now getting emails to review them so currently one star as I haven’t heard from them and have no product either..:
March 28, 2025
Reply from Natures Aid
Hi,
We’re so sorry to hear that your order still hasn’t arrived — that’s absolutely not the experience we want for our customers, and we completely understand your disappointment.
It’s also frustrating to be asked for a review before even receiving your item, and we’ll be reviewing our communications to make sure that doesn’t happen again in cases like this.
Thank you for your patience, and again, our sincere apologies for the delay.
Warm regards,
Natures Aid Team
I’ve used this product for around 20…
I’ve used this product for around 20 years but unfortunately both my suppliers have stopped selling it so I had to go direct to Natures Aid
February 17, 2025
Reply from Natures Aid
We're sorry to hear about the difficulty you experienced finding our product through your usual suppliers and are glad you came directly to us.
ordered cam on time and of usual quality
order came on time and of the quality expected
March 17, 2025
Reply from Natures Aid
We're happy to hear that your order arrived on time and met your expectations. We appreciate your positive feedback!
Good Service
Q10 was recommended for me and Natures Aid has been an efficient supplier.
March 17, 2025
Reply from Natures Aid
We're happy to hear that the recommended product has met your expectations. We appreciate your feedback regarding our efficient service. Thank you for your review.
Easy ordering & prompt delivery
Easy ordering & prompt delivery. I'm very pleased with your service.
March 5, 2025
Reply from Natures Aid
We're happy to hear that you found ordering easy and on time. We appreciate your positive feedback and are pleased with our service.
Good health!
I've been using their cod liver oil for a couple of years now, and I've found it to be an excellent product. It definitely helps keep colds at bay, and just for general good health. Great service from this company, and I do not hesitate to recommend their products!
March 10, 2025
Reply from Natures Aid
We're happy to hear that our cod liver oil has been beneficial for your health over the past couple of years. We appreciate your recommendation and are glad you're pleased with our service!
Good price
Good price. Good service. Took a bit longer for delivery than expected but no biggie
March 10, 2025
Reply from Natures Aid
We're happy to hear that you were satisfied with the price and service! We appreciate your patience regarding the delivery time.
Reply from Natures Aid
Great to hear. Thanks for your review.
Excellent customer service
Excellent customer service. My order never arrived. When I contacted customer support the issue was resolved very quickly and easily with great communication. Would recommend. I also love the product.
February 27, 2025
Reply from Natures Aid
We appreciate your feedback and are so glad the customer support team resolved the issue quickly! We're happy to hear that you love the product and had a great experience. Thanks for recommending us!
Reply from Natures Aid
We're happy to hear that ordering was easy. Thank you for your positive feedback!
Reply from Natures Aid
We're happy to hear that you had a positive experience with our fast delivery. Thank you for your feedback!
Reply from Natures Aid
We're happy to hear that you had a positive experience with our fast delivery. Thank you for your feedback!
Very good products
February 17, 2025
Reply from Natures Aid
We're happy to hear that you had a positive experience. Thank you for your feedback!
Sea Kelp tablets
Tablets delivered on time and in good condition.
Seem to be good value cf to Holland & Barrett ?
February 11, 2025
Reply from Natures Aid
We're happy to hear that your tablets arrived promptly and in good condition! We appreciate your feedback regarding the value. Thanks for your review.
Your Saw Palmeto Complex stinks like…
Your Saw Palmetto Complex stinks like rat urine and the size of your tablets are so large that I can't swallow them. Never again .
I response to your reply here is the info you requested:
2116013 PRODUCT CODE 121120
BN 10035680 DOM 7/24 BBE 09/26
January 2, 2025
Reply from Natures Aid
Hi,
We’re really sorry to hear about your experience with our Saw Palmetto Complex — this is definitely not the kind of feedback we want to receive, and we appreciate you bringing it to our attention.
We understand that taste, smell, and tablet size can be very personal and sometimes challenging, especially with certain ingredients. We’d love the opportunity to learn more about your batch and investigate further with our quality team.
Thanks again for your honest feedback — we’re always looking for ways to improve.
Kind regards,
Natures Aid Team
We have shopped before with Natures Aid…
We have shopped before with Natures Aid and new what to do so it went very easy.
Ronald Greenfield
February 3, 2025
Easy to order and delivery is alway good
Easy to order and delivery is always good. Thank you
January 28, 2025
Best brand🫶
January 27, 2025
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