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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the fragrance oils, which are described as wonderful, true to scent, and performing incredibly well in various applications. Many consumers appreciate the reasonable prices and the wide selection available. The delivery service is frequently highlighted as fast and reliable, with orders arriving on time, well-packaged, and without damage. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing long shipping times. A few people mentioned that some products were oversold or on backorder, leading to incomplete deliveries. There were also occasional concerns about the price of shipping being high for some purchases.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many customers praise the amazing scents,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising fast delivery,... See more

Quality

Users describe positive interactions with quality, consistently praising the great quality and reasonable... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping times,... See more

Price

Consumers have mixed opinions regarding pricing. Many reviewers praise the great and reasonable prices,... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered SLSa, but I received SLS. Took a few days to get a response, but once I did, my product was replaced and I was able to keep the incorrect material as well. Overall satisfied with the custome... See more

Rated 5 out of 5 stars

Love the sales, shipping is reasonable and fairly quick, selection is good. I wish you had a selection where I could select only those fragrances that are strong long after the cure say 6 months or mo... See more

Rated 5 out of 5 stars

We have used Nature's Garden for several years now. I am usually able to find everything I need at this site. The thing I love the most is I can depend on my order coming reasonably sooner than some... See more

Rated 5 out of 5 stars

I was really happy about the fast shipping. I have been looking for a specific fragrance that I couldn't find for a while now (The company went out of business) so I was super excited about your "hone... See more

Rated 5 out of 5 stars

My favorite place to order fragrance oils from! Best quality oils on the market for a great price. Shipping is always quick and never had any issues with damage or even getting wrong items. Nature's... See more

Rated 5 out of 5 stars

I received my order on time and complete. Everything was sealed nicely and there was no spills or damage. I love the fragrance oils and the base oils for my cold process soaps all seem to be preformin... See more

Rated 5 out of 5 stars

I loved everything I received. Everything was awesome. Perfectly packaged! I can't wait to try out some of the scents I got and I'll be ordering from you guys in the future. In fact, I'm doing another... See more

Rated 5 out of 5 stars

I always enjoy getting my order from Nature’s Garden. The quality and the prices are both great! I use the products in CP soap and couldn’t be happier.

Rated 5 out of 5 stars

I love the fragrances from NG. The descriptions online are so accurate. The tesr results on cold process soaps are so useful. The shipping was quick. Love the experience with NG.

Rated 5 out of 5 stars

My order arrived when expected and no problems encountered. Will definitely be ordering again. Hoping for coupons along the way to offset the high shipping.

Rated 1 out of 5 stars

I built a pretty large business around the scents that this company sells. I wish I had checked recent reviews before placing my last order. The company has been taken over by a seemingly incompete... See more

Rated 5 out of 5 stars

I ordered a fragrance at last minute and was not expecting it to be delivered extremely fast and I was able to use it in my products immediately for a gift Thanks

Rated 5 out of 5 stars

Everything was shipped in a timely manner and carefully packed. I love the fragrances that I selected and they are high quality fragrance oils. No spills, no leaks, everything carefully shipped. I lov... See more

Rated 5 out of 5 stars

I am happy to receive my package sooner that was expected everything look good i will keep updating as i use my fragrance and soap base.

Rated 5 out of 5 stars

I absolutely love their scents, I highly recommend this company! I will be ordering more fragrance oils for my candle business. ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Natures Garden scents are wonderful. Even thou the shipping time was long and they left out a bottle of my scent. They was quick to respond and fix the problem. I love this company. Great scents and... See more

Rated 1 out of 5 stars

I have had repeated slow deliveries, now the last order has not been delivered. I placed a $150 order mid December and got one bottle of fragrance delivered😡. I have been ordering from Natures Gard... See more

Rated 5 out of 5 stars

It's always a great experience buying from Natures Garden. They sell quality products that arrive promptly.

Rated 5 out of 5 stars

As always, products were packaged perfectly & got to me in one piece! I bought some new “Witchy” scents to try for my soaps and they did not disappoint! Will forever be a NG customer!

Rated 5 out of 5 stars

Natures Garden is becoming my favorite go to for fragrance for my products. Scent after scent I am blown away. They always smell so true and my customers rave about all of them! Thank you!

Rated 5 out of 5 stars

I loved all the scents I purchased. Customer service is very excellent! I’m looking forward to doing more business in the future.

Rated 5 out of 5 stars

It was great smells amazing and didn’t take long to arrive at all definitely will be ordering again

Rated 1 out of 5 stars

Ordered my lye with one of my orders and I usually buy it from Amazon which I should have in the first place. So I received my order and the bottom of the box was white when I received it. I opened u... See more

Rated 5 out of 5 stars

Natures Garden has fast shipping and excellent quality products! Your website is easy to read and use. I am thankful for your online store!

Rated 5 out of 5 stars

My order came in when needed. Good to know ya'll are rolling again. Will be trying my new fragrance, NG Loving Spell soon!... slow moving technique this month for the soap challenge club :)

Rated 5 out of 5 stars

This is not our first time using Nature's Garden. They are always ready to answer questions and have assisted us in finding a missing package before. This specific order came without a hitch, in great... See more

Rated 5 out of 5 stars

Soaped with Peaberry, it is amazing. Soaped beautifully and smells amazing. Got my order quickly too.

Rated 5 out of 5 stars

I love all my oil scents they were perfect some where under filled and some were overfilled but great product

Rated 5 out of 5 stars

Love love Nature”s Garden. I can now make my own laundry detergent and candles without spending a fortune

Rated 5 out of 5 stars

I always love the fragrance oils I get from Nature’s Garden. They ship in a very timely fashion and the fragrances are true to the description!!

Rated 5 out of 5 stars

Everything was handled professionally and the items I got work great. Thanks will order more in the future.

Rated 1 out of 5 stars

I ordered 15 scents October 29, 2025. After weeks of waiting and unresponsive customer service, I had to file a dispute for the charge with the bank. Needless to say, I requested a cancelation (no re... See more

Rated 1 out of 5 stars

I'm $33 dollars away from having spent $1000.00 with this company, and they're treatment has been subpar. I placed an order on September 30th and it took more than a month to reach me. When it fi... See more

Rated 1 out of 5 stars

I will absolutely not order their wax again!! Here it is the holidays and I did fundraisers and this company has sent me the wrong wax two times in a row!! Twice I have had to tell the churches fundra... See more

Rated 1 out of 5 stars

You get this without a sealed cap! Without a written attachment. 'They use Eric Scherder who recommend this product..nonsense. An adress in NL, Ridderkerk.Ringdijk 378. I wanted to return this... See more

Rated 5 out of 5 stars

I loved every single product! Arrived safe and quickly. I did smell some pickle scent through the box but the bottle seemed unharmed. The dill pickle scent is identical and performs great in soap and... See more

Rated 2 out of 5 stars

The fragrance oils smelled really good. Only problem is the overselling I wasn't able to get two of my products because it was on back ordered but they were in stock when I ordered them there was no c... See more

Rated 5 out of 5 stars

Excellent quality, reliable shipping, and secure packaging. Nature’s Garden never disappoints—I’ve never received a damaged item. Very happy customer.

Rated 5 out of 5 stars

Love the Smelly jelly! I purchased a bag before, but started to run out, so I had to purchase more! The fragrances are to boot too!

Rated 5 out of 5 stars

Great fragrance oils at a great price. My only complaint would be that it would save my cart. I add stuff to the cart when I see that I need it but most the time I come back and my cart has been clear... See more

Rated 4 out of 5 stars

Good quality products that were well packaged (no leaking fragrance oils!) And I received them within the estimated time. The only downside is that shipping prices are quite high for what was purchase... See more

Rated 1 out of 5 stars

I have used them for years for my candle and wax tart needs. Three weeks my order has been sitting. With no one answering their phones and days of no response from emails. Switch to lone star candle... See more

Rated 5 out of 5 stars

Yeti Bars has been using Natures Garden for over 7 years now, very happy with the switch we made. Clean Like A Beast!

Rated 5 out of 5 stars

All items were received in good condition. The only thing was one of my wax bags came taped to h@ll and packaging was unappealing but it’s wholesale so I guess it’s cool. I love the products and have... See more

Rated 5 out of 5 stars

I ORDER ALL MY FRAGERANCE OILS LOTION KITS AND SOAPS FROM THEM AND THIS PRICE IS GREAT. THE OILS SMELL AMAZING AND GO A LONG WAY. THEY ACTUALLY SENT ME A BONUS BOX OF FRAGRANCE OILS WITH MY LAST ORDER... See more

Rated 1 out of 5 stars

NO SHIPPING INFORMATION PROVIDED. 😢 QUICKLY TOOK MY MONEY ALMOST 2 WEEKS AGO AND THERE HAS BEEN NO UPDATE AT ALL ON DELIVERY. I PHONED NATURE'S GARDEN AND THEY ARE CLOSED. IT IS 11.00 AM CENTRAL ST... See more


4.4

Excellent

TrustScore 4.5 out of 5

353 reviews

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Rated 5 out of 5 stars

I have ordered from another supplier…

I have ordered from another supplier and 90%of my items arrived broken, damaged and other wise disappointed when I would have to wait 2 weeks for my items to show just to have to ask for a replacement. Your company has proven that quality matters. And that matters to me and my customers. Thank you

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Always have a positive experience with…

Always have a positive experience with my orders. I have completed multiple orders for scents and they always arrive timely and a quality product. Will continue to order their scents for my laundry detergent.

April 2, 2026
Unprompted review
Rated 4 out of 5 stars

Fulfillment delay-great products though!

I placed an order, and it took longer than expected that when it was fulfilled more than half of my items ordered were no longer available. Of the 5, I was able to receive 2 and they smell amazing! The quality is great! I will be placing another order.

March 31, 2026
Unprompted review

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