Excellent service from Lewis today. Very polite and friendly, arrived when he said he would. Calling in the morning to confirm a 2 hour time slot for the afternoon, then also called when setting off f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great repair service. Windscreen repaired rather than replaced. Zero cost due to insurance cover. Guy on day gave a heads up on ETA first thing then 20 mins before arrival. Explained the proc... See more
Company replied
Easy one call booking process, appointment came through faster than promised. And, when I had to change- phoned the depot and the friendly lady ( apologies can't recall her name ) was very helpful in... See more
Company replied
The service we received from Blake at the Exeter Branch was superb from start to finish. It was such a relief to get expert help from people who clearly knew what they were doing and from the outset,... See more
Company replied
Company details
Written by the company
Allscreens Nationwide Limited, established in 1993, is a leading vehicle repair and maintenance company based in Leicester, England. Specialising in windscreen repair and replacement services, the company has experienced significant growth, becoming one of the fastest-growing providers in the UK. Allscreens Nationwide employs a team of highly trained automotive glazing technicians dedicated to delivering excellent service to customers across the country.
Contact info
301 Thurmaston Lane, LE4 9UX, Leicester, United Kingdom
- customerserviceteam@natwin.co.uk
- www.natwin.co.uk
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used the Bishops Stortford Hilton…
I used the Bishops Stortford Hilton Windscreens branch.
Really nice building and waiting area, with good WiFi.
The staff offered me a coffee.
Everyone was very polite and professional.
Replace my Tesla windscreen perfectly, with no concerns.
Would definitely use again, and would highly recommend.
April 16, 2026
Unprompted review
Excellent service and excellent staff
Excellent service and excellent staff
April 16, 2026
Unprompted review
Repair at Home
NWS contracted 'The Windscreen Company' to repair chips to our van window. The technician was prompt, polite and quick! Really easy dealing with both.
April 16, 2026
Unprompted review
Great service…
excellent and efficient service from NWS. Friendly guys, clean office to sit and wait in. All good, just a shame I had to drive for an hour to get there.
April 7, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
A friendly and professional service was…
A friendly and professional service was experienced
April 13, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi Richard,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
I found the process start to finish…
I found the process start to finish very professional, the staff were really helpful, and accommodating would recommend Nationwide Allscreens services. Nothing was too much trouble and the work was completed to a high standard.
April 13, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
on time and was very helpful although I…
on time and was very helpful although I was at work and this was carried out while I was working.very friendly staff
April 9, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi Neil,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Archie and Liam are 5⭐️
Archie and Liam are 5⭐️
fitted a new windscreen for my son today, both very polite, kind and helpful. Took the time to talk me through it all and explained he had a part missing before fitting the windscreen and told me where to source it. Much appreciated.
April 9, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi Emma,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
we will be sure to send this over to the technicians.
thank you!
Kind Regards,
Allscreens Nationwide
Excellent service from booking to installation. Very impressed.
Excellent service from beginning to end, staff very understanding . Booking made and the gentleman who came to put our van Screen in did the job top quality , smoothly so impressed.
April 8, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hello,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Friendly staff, great service
Friendly staff, excellent service and completed the work under the estimated time.
April 7, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hello Jeff,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Efficient friendly service fron…
Efficient friendly service fron beginning to end
April 2, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hello Hilary,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Replaced my van windscreen in F1 pit…
Replaced my van windscreen in F1 pit stop speed and at top quality. Thanks very much. The radio still works as well.
March 31, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hello John,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Reply from Allscreens Nationwide Ltd
Thank you Mr Coulson, your review is very much appreciated and we are happy you found the work completed to a high standard
thank you
allscreens nationwide
From the initial phone call to…
From the initial phone call to completion absolutely faultless . Went the extra mile to accommodate my short time frame. Would highly recommend and would be 1st contact for the future
March 14, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hello michael,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Very disappointed with this company
Very disappointed with this company. I made an appointment with them through my insurers to replace a cracked windscreen, but when they arrived at my house they advised that it could be repaired instead of replaced and I would be refunded the difference. I agreed with this option and they went ahead and repaired the screen. I have now received an invoice for the full amount, the accounts team at Allscreens Nationwide are insisting it was replaced when it was not. I am not at all happy with how this has been handled - please be careful about using this company and any similar 'advice' that you receive from the replacement screen team.
March 4, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi,
We are sorry that the service you received didn’t meet your expectations.
Customer satisfaction is our primary concern and we are constantly working hard to improve our customer experience.
If you need further assistance please email customerserviceteam@natwin.co.uk with an explanation of the issue with your name and vehicle registration in the subject, our customer service team will be more than happy to look into this further.
Kind Regards,
Allscreens Nationwide
Window screen fitting
The whole service was great the fitter was brilliant thank you and your staff for a great experience
March 26, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi Michael,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Experienced and competent friendly…
Experienced and competent friendly staff. I was very impressed with their detailed technical knowledge
March 26, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi jerry,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
very much appreciated!
Kind Regards,
Allscreens Nationwide
Engineers were very welcoming and…
Engineers were very welcoming and friendly. Work was carried out quicker than expected. Would definitely recommend...A+
March 26, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi Wayne
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
your review is always appreciated!
Kind Regards,
Allscreens Nationwide
Very good service from start to finish
Very good service from start to finish
March 25, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hi Mark,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
Excellent job very fast and competent…
Excellent job very fast and competent fitter
March 24, 2026
Unprompted review
Reply from Allscreens Nationwide Ltd
Hello John,
Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard.
Kind Regards,
Allscreens Nationwide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.