NDA Toys Reviews 

886
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that orders arrive quickly and reliably right to their doors. People warmly mention the exceptional product quality and wide selection available for various events and retail businesses. Buyers also deeply appreciate the professional service, smooth website navigation, and helpful assistance provided by the support team. Some reviewers were not happy with stock availability, mentioning that popular items can run out quickly. A few people also noted occasional concerns regarding extra delivery costs, missing tracking details, or item packaging conditions.

What people talk about most

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, frequently highlighting super... See more

Product

People report positive experiences with product, highlighting a fantastic range of items at reasonable... See more

Service

Clients share positive opinions on service, highlighting efficient experiences and fast shipping. Consumers... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to use and placing items in... See more

Quality

Users describe satisfaction with product quality, highlighting excellent items, great value, and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If Carlsburg did trade retailers ! NDA Toys have got everything spot on and other companies should take heed, this is how to run a business. From setting up the account, placing the order and receiv... See more

Company replied

Rated 5 out of 5 stars

I purchased a number of small sensory toys from NDA for a children's party recently. Their website was easy to use and placing the order was simple. The toys arrived within a couple of days well packa... See more

Company replied

Rated 5 out of 5 stars

Have been using NDA toys for a couple of months now and the service is fantastic. As a small business just starting out certainly no complaints. The variety of stock to suit my business and the ra... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with always polite and professional, delivering all my toys on time. Been served by NDA Toys now for many years. Can't say a bad word about them. Thank you for who you are ho... See more

Company replied


Company details

  1. Toy and Game Manufacturer
  2. Toy Manufacturer

About NDA Toys

Written by the company

NDA Toys: Your Go-To for Fun and Innovative Toys

At NDA Toys, located in the heart of Runcorn, Cheshire, we're not just a toy wholesale and distribution company - we're innovators in play. For over 15 years, we've been bringing joy to retailers and online sellers alike with our extensive selection of both branded and unbranded toys.

Why Choose Us?

  • Vast Selection: Discover everything from the latest trends to timeless classics in our diverse catalogue.
  • Speedy Delivery: Our commitment to prompt service means you get your products fast – typically, the next working day and within a maximum of 3 working days across the UK and as quick as 3 working days in Europe.
  • Global Reach: Based outside Europe? No problem! Register with us and arrange your own shipping for a seamless purchase experience.
  • Savings on Shipping: Enjoy free UK delivery on orders over £150 (ex VAT). For orders under £150, our rates are competitive and transparent.

We're Here for You

Have questions or need assistance? Our friendly team is just a call or email away, ready to ensure your experience with us is as delightful as the toys we offer.

Explore our world of toys today at www.nda-toys.com – where play meets innovation!


Contact info

4.9

Excellent

TrustScore 5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(886)

267 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Above and beyond service

Superb service.
David took the time to call me personally to deal with a stock notification to resolve any issues arising.
Highly recommend.

April 9, 2026
NDA Toys logo

Reply from NDA Toys

Hello Robert Pellet
Thank you very much for taking the time to share your experience with us.
We’re genuinely pleased to hear that the service you received stood out, and in particular that David was able to assist you directly. We always aim to provide a personal and proactive approach, especially when it comes to stock notifications and ensuring any potential issues are handled quickly and clearly. Taking the time to speak with our customers is something we value highly, so it’s great to know this made a positive difference to your experience.
Your recommendation means a great deal to the whole team, and feedback like yours reinforces exactly what we strive to deliver every day.
If there is ever anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars
NDA Toys logo

Reply from NDA Toys

Hello GAMBIT
Thank you for your fantastic feedback.
We are really pleased to hear that you find our service consistently spot on and easy to use. We work hard to ensure a smooth and efficient experience for all our customers, so it is great to know this is being delivered time and time again.
Your continued support is very much appreciated, and we look forward to assisting you with many more orders in the future.
If there is ever anything we can help with, please do not hesitate to get in touch.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great communication,quick delivery and…

Great communication,quick delivery and great items. Will definitely be using a lot in the future,many thanks

April 8, 2026
NDA Toys logo

Reply from NDA Toys

Hi Ali Matthews
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you were pleased with our communication, the speed of delivery, and the items you received. Providing a smooth and reliable service is extremely important to us, so it is great to know that this was reflected in your experience.
Your kind words and continued support are genuinely appreciated, and we look forward to supplying you again in the future. If there is ever anything further we can assist you with, please do not hesitate to get in touch.
Many thanks once again.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great items quick delivery well packed…

Great items quick delivery well packed very happy,would highly recommend

April 10, 2026
NDA Toys logo

Reply from NDA Toys

Hi Lee Harvest
Thank you for taking the time to leave such a fantastic review.
We’re really pleased to hear that you were happy with the items, delivery speed, and packaging. It’s great to know everything arrived as expected and that you’d recommend us. This means a lot to the team.
We truly appreciate your support and look forward to supplying you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 4 out of 5 stars

Great support team

Great support team. Timely processing of my order.

April 10, 2026
NDA Toys logo

Reply from NDA Toys

Hello Redhive Ltd
Thank you for your kind review.
We’re really pleased to hear that you found our support team helpful and that your order was processed in a timely manner. Providing efficient service and reliable support is something we always aim for.
We’re always looking for ways to improve, so if there’s anything we could do to make your experience a full 5 stars next time, we’d really value your feedback.
Thanks again for your support—we look forward to working with you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great company to deal with always…

Great company to deal with always polite and professional, delivering all my toys on time.
Been served by NDA Toys now for many years.
Can't say a bad word about them.
Thank you for who you are honest and professional. Hope we have Manny more years in the future together. Peter's Toy's 😊

April 9, 2026
NDA Toys logo

Reply from NDA Toys

Hello Andy
Thank you so much for your kind words, this really means a lot to us 😊
It’s been an absolute pleasure working with you over the years, and we truly appreciate your continued support and loyalty to NDA Toys. Hearing that you value our service, professionalism and reliability is exactly what we strive for every day.
We’re delighted to have been able to keep your toys arriving on time and to support your business journey. We look forward to many more successful years working together!
Thanks again for taking the time to share your feedback. It genuinely makes a difference.

Warm regards,
The NDA Toys Team

Rated 5 out of 5 stars

Always quick delivery and well packed

Always quick delivery and well packed.
Never an issue

April 9, 2026
NDA Toys logo

Reply from NDA Toys

Hello Paul Rothwell
Thank you for your kind review.
We’re really pleased to hear that you consistently receive your orders quickly and that they arrive well packed. Ensuring our products are delivered promptly and in good condition is something we place a strong focus on, so it’s great to know this has been your experience every time.
It’s especially reassuring to hear that you’ve never had any issues as that’s exactly the level of service we aim to provide for all our customers.
Thank you again for your continued support, we truly appreciate it and look forward to working with you again.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Very Happy

It doesn’t happen often, but there was an issue with my last order. However, it was solved quickly and professionally. Very happy with how it was handled.

April 1, 2026
NDA Toys logo

Reply from NDA Toys

Hello Linnea
Thank you for taking the time to share your feedback.
Whilst we always aim for every order to run smoothly, we fully recognise that issues can occasionally arise. We are therefore very pleased to hear that, when this happened, our team was able to resolve the matter quickly and professionally for you.
Providing efficient support and clear communication is extremely important to us, so it is great to know that this was reflected in your experience. Your comments are genuinely appreciated and will be shared with the team.

Thank you again for your support and we look forward to working with you on future orders.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

WELL DONE NDA!

EVERYTHING ARRIVED WELL PACKED AND WAS DELIVERED QUICKLY. WELL DONE NDA!

March 31, 2026
NDA Toys logo

Reply from NDA Toys

Hello STEPHEN
Thank you for your kind feedback!
We’re really pleased to hear that your order arrived quickly and that you were happy with the packaging. Our team works hard to ensure all orders are dispatched promptly and packed securely, so it’s great to know this was reflected in your experience.
We truly appreciate you taking the time to share your positive feedback and we look forward to supplying you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 3 out of 5 stars

ordering more then 1 case would suggest…

ordering more then 1 case would suggest sending different cases

April 1, 2026
NDA Toys logo

Reply from NDA Toys

Hi Lee,

Thank you for your feedback. If you ordered multiple cases and received the same assortment, this will normally happen as we ship based on the stock available at the time rather than specific assortments.

We completely understand your point and appreciate you taking the time to share it. It’s something we’ll keep in mind as we continue to improve.

Kindest regards,

NDA Toys

Rated 5 out of 5 stars

Order was received the following day…

Order was received the following day and all packaged well

March 30, 2026
NDA Toys logo

Reply from NDA Toys

Hello Elaine
Thank you for your fantastic 5★ review!
We’re really pleased to hear that your order arrived the very next day and that everything was packaged well. We know how important both speed and care are when it comes to deliveries, so it’s great to hear we met your expectations on both.
We truly appreciate you taking the time to share your experience, and we look forward to supplying you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Fantastic range of products

Fantastic range of products, super fast reliable delivery service.

March 23, 2026
NDA Toys logo

Reply from NDA Toys

Hello Graham Crighton
Thank you so much for your kind words. We’re really pleased to hear that you’re happy with both our product range and the speed and reliability of our delivery service.
We work hard to ensure our customers have access to a wide selection of products alongside a smooth and dependable ordering experience, so it’s great to know this has met your expectations.
Your feedback is genuinely appreciated and will be shared with the wider team.
We look forward to continuing to support you with your future orders.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars
NDA Toys logo

Reply from NDA Toys

Hi IdeasWeCreate
Thank you for your review!
We’re delighted to hear that you had a great experience with our customer service. Providing helpful, responsive support is something we pride ourselves on, so your feedback is very much appreciated.
We’ll be sure to pass your kind comments on to the team, and we look forward to assisting you again in the future.

Kind regards,
NDA Toys Team

Rated 5 out of 5 stars

I wouldn’t go anywhere else

Fabulous ordered Monday night was here went lunchtime. Best prices around especially for pocket money toys.

March 23, 2026
NDA Toys logo

Reply from NDA Toys

Hello Susannah French
Thank you so much for your wonderful review!
We’re delighted to hear that your order arrived so quickly and that everything met your expectations. Providing a fast and reliable service is something we take great pride in, so it’s fantastic to know your delivery reached you by lunchtime after ordering on Monday evening.
It’s also great to hear your feedback on our pricing, particularly for pocket money toys. We always aim to offer the best possible value across our range, so your comments really mean a lot to us.
We truly appreciate your loyalty and your kind words about choosing us — it means a great deal to the entire team.
We look forward to continuing to support you with future orders!

Kind regards,
NDA Toys Team

Rated 5 out of 5 stars

Meets our business needs and more

Meets our business needs. Speedy service and great updates. Can't fault the team.

March 18, 2026
NDA Toys logo

Reply from NDA Toys

Hi James
Thank you for your fantastic review!
We’re really pleased to hear that our service is meeting your business needs and going beyond expectations. It’s great to know that both the speed of our service and the updates we provide are making a positive difference for you.
Your feedback means a lot to the whole team, and we’ll be sure to share your kind comments with everyone involved. We’re committed to maintaining this level of service and continuing to support your business as it grows.
If there’s ever anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,
NDA Toys Team

Rated 5 out of 5 stars

Good selection of products and…

Good selection of products and competitive prices. Quick delivery too. Would recommend.

October 1, 2025
NDA Toys logo

Reply from NDA Toys

Hello Anthony Comfort
Thank you for your kind feedback. We really appreciate you taking the time to share your experience.
We’re delighted to hear that you were happy with our product range, pricing, and delivery speed. We work hard to ensure our stock offering is both varied and competitively priced, and it’s great to know this is being recognised. It’s equally pleasing to hear that your order arrived quickly, as we aim to dispatch all orders as efficiently as possible to keep your business moving .
Your recommendation means a great deal to us, and we truly value your support. We look forward to working with you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Very happy everything was easy and…

Very happy everything was easy and stress free my first experience was perfect and I’ll be ordering from you a lot more thank you

March 20, 2026
NDA Toys logo

Reply from NDA Toys

Hi Jason Whateley
Thank you so much for your kind words. It genuinely means a lot to us.
We’re absolutely delighted to hear that your first experience with us was smooth, easy and stress-free. That’s exactly what we aim for with every order, so it’s great to know we got it right for you.
It’s especially nice to hear that you’re planning to order from us again. We really value your support and look forward to working with you in the future. If you ever need any assistance or have any questions, our team is always here to help.
Thanks again for taking the time to share your feedback — we truly appreciate it.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

awesome service really quick

awesome service really quick. Im glad they now have the pre order section so hopefully guarantee to get your orders.

March 19, 2026
NDA Toys logo

Reply from NDA Toys

Hello ROBERT MACLEOD
Thank you so much for your fantastic feedback!
We’re really pleased to hear that you found our service quick and efficient. That’s exactly what we strive for, so it’s great to know we delivered for you.
It’s especially brilliant to hear your thoughts on our new pre-order feature. This is something we’ve had a huge amount of demand for over a long period of time, so we’re incredibly excited to have finally launched it. We know how important it is for our customers to secure stock in advance, and this feature has been designed specifically with that in mind, giving you the best possible chance to plan ahead and guarantee your orders. We’ve put a lot of thought into making it as clear, fair and accessible as possible for all our customers, so it’s great to see it already making a positive difference.
Thank you again for taking the time to share your experience. We really do appreciate your support and look forward to continuing to work with you.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great prices and delivered on time.

Great prices and delivered on time.

March 13, 2026
NDA Toys logo

Reply from NDA Toys

Hi Mary Davey
Thank you for your great feedback!
We’re really pleased to hear that you were happy with our pricing and that your order arrived on time. We know how important both value and reliable delivery are when you’re planning your stock, so it’s great to know we delivered on both.
We appreciate your support and look forward to continuing to supply you.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Well packaged quick turn around and…

Well packaged quick turn around and stock perfect a company we can really rely on to keep us stocked up

March 18, 2026
NDA Toys logo

Reply from NDA Toys

Hi Paul Whittaker
Thank you for your fantastic feedback. It’s really appreciated.
We’re especially pleased to hear that the packaging, turnaround time, and product condition all met your expectations. We know how important it is to receive stock quickly and in perfect condition, so it’s great to hear everything arrived just as it should.
It means a lot to us that you see us as a reliable supplier to keep you stocked up, and we’re glad to be supporting your business.
We look forward to continuing to work with you.

Kind regards,
NDA Toys Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look