NDA Toys Reviews 

886
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that orders arrive quickly and reliably right to their doors. People warmly mention the exceptional product quality and wide selection available for various events and retail businesses. Buyers also deeply appreciate the professional service, smooth website navigation, and helpful assistance provided by the support team. Some reviewers were not happy with stock availability, mentioning that popular items can run out quickly. A few people also noted occasional concerns regarding extra delivery costs, missing tracking details, or item packaging conditions.

What people talk about most

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, frequently highlighting super... See more

Product

People report positive experiences with product, highlighting a fantastic range of items at reasonable... See more

Service

Clients share positive opinions on service, highlighting efficient experiences and fast shipping. Consumers... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to use and placing items in... See more

Quality

Users describe satisfaction with product quality, highlighting excellent items, great value, and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If Carlsburg did trade retailers ! NDA Toys have got everything spot on and other companies should take heed, this is how to run a business. From setting up the account, placing the order and receiv... See more

Company replied

Rated 5 out of 5 stars

I purchased a number of small sensory toys from NDA for a children's party recently. Their website was easy to use and placing the order was simple. The toys arrived within a couple of days well packa... See more

Company replied

Rated 5 out of 5 stars

Have been using NDA toys for a couple of months now and the service is fantastic. As a small business just starting out certainly no complaints. The variety of stock to suit my business and the ra... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with always polite and professional, delivering all my toys on time. Been served by NDA Toys now for many years. Can't say a bad word about them. Thank you for who you are ho... See more

Company replied


Company details

  1. Toy and Game Manufacturer
  2. Toy Manufacturer

About NDA Toys

Written by the company

NDA Toys: Your Go-To for Fun and Innovative Toys

At NDA Toys, located in the heart of Runcorn, Cheshire, we're not just a toy wholesale and distribution company - we're innovators in play. For over 15 years, we've been bringing joy to retailers and online sellers alike with our extensive selection of both branded and unbranded toys.

Why Choose Us?

  • Vast Selection: Discover everything from the latest trends to timeless classics in our diverse catalogue.
  • Speedy Delivery: Our commitment to prompt service means you get your products fast – typically, the next working day and within a maximum of 3 working days across the UK and as quick as 3 working days in Europe.
  • Global Reach: Based outside Europe? No problem! Register with us and arrange your own shipping for a seamless purchase experience.
  • Savings on Shipping: Enjoy free UK delivery on orders over £150 (ex VAT). For orders under £150, our rates are competitive and transparent.

We're Here for You

Have questions or need assistance? Our friendly team is just a call or email away, ready to ensure your experience with us is as delightful as the toys we offer.

Explore our world of toys today at www.nda-toys.com – where play meets innovation!


Contact info

4.9

Excellent

TrustScore 5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(886)

269 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly fast and reliable service

Incredibly fast and reliable service. Outstanding.

February 24, 2026
NDA Toys logo

Reply from NDA Toys

Hello Tim Dixon
Thank you so much for taking the time to leave such fantastic feedback.
We are absolutely delighted to hear that you found our service incredibly fast and reliable. Providing an efficient and dependable service is something we work very hard on, so it is truly rewarding to know that this has made a positive impression.
Your kind words mean a great deal to our entire team, and we sincerely appreciate your support. We look forward to continuing to work with you and delivering the same outstanding service in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars
NDA Toys logo

Reply from NDA Toys

Hi Michael Middlemiss
Thank you for your wonderful feedback!
We’re delighted to hear that you’ve received excellent service from us once again. Your continued support and kind words truly mean a great deal to the whole team.
We look forward to working with you again soon.
Kind regards,
NDA Toys

Rated 5 out of 5 stars

Super fast delivery box came in…

Super fast delivery box came in excellent condition the Funko pops are amazing thank you so much

February 23, 2026
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Reply from NDA Toys

Hi Ronaldo Obrien
Thank you so much for your fantastic feedback.
We are absolutely delighted to hear that your order arrived so quickly and in excellent condition. We take great care to ensure parcels are packed securely, so it is wonderful to know everything reached you safely and that you are pleased with your Funko Pops.
Your kind words truly mean a lot to our team. We work hard to provide both a fast and reliable service, and it is always lovely to hear when this is appreciated.

Thank you again for your support and we look forward to supplying you again soon!

Kind regards,
NDA Customer Service Team

Rated 5 out of 5 stars

Lovely Products

Lovely Products . Quick delivery. Looking forward to growing our business with this company

February 16, 2026
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Reply from NDA Toys

Hello sally moss
Thank you for your wonderful review!
We’re delighted to hear that you’re pleased with both our products and the quick delivery. Our team works hard to ensure orders are processed efficiently and that our customers receive the best possible service, so it’s great to know this has been your experience.
We truly appreciate your support and look forward to building a strong and successful working relationship with you as your business grows.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great service

Great service. Prompt delivery

February 19, 2026
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Reply from NDA Toys

Hello Gavin
Thank you very much for your positive feedback.
We are pleased to hear that you were happy with our service and the prompt delivery of your order. Providing an efficient and reliable service is very important to us, so your comments are greatly appreciated.
We look forward to working with you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Very good product and fast shipping

Very good product and fast shipping

February 16, 2026
NDA Toys logo

Reply from NDA Toys

Hi Neil Morrison
Thank you very much for your kind feedback.
We are delighted to hear that you are pleased with the product and that your order arrived quickly. We always aim to provide both quality products and an efficient delivery service, so it is wonderful to know this was your experience.
We truly appreciate you taking the time to share your comments and look forward to supplying you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Excellent prices

Excellent prices, quick delivery - never a problem - would definitely recommend

February 13, 2026
NDA Toys logo

Reply from NDA Toys

Hi Melanie Hampton
Thank you very much for your fantastic review!
We’re delighted to hear that you’re happy with our prices and quick delivery, and that you’ve consistently had a smooth experience with us. Providing reliable service and competitive pricing is exactly what we aim for, so it’s great to know we’re meeting your expectations.
We truly appreciate your recommendation and your continued support. We look forward to supplying you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Amazingly fast n effective company

Amazingly fast n effective company. Superb website. Fast and full of functionality.

Speedy next day delivery and competitive pricing n plenty of items in stock.

February 11, 2026
NDA Toys logo

Reply from NDA Toys

Hello AUTOMATIC COMICS & TOYS
Thank you so much for your fantastic 5-star review!
We’re absolutely delighted to hear that you find us fast and effective, and that you’re enjoying the functionality of our website. Our team works hard to ensure the site is easy to use, fully featured and keeps you up to date with live stock levels and ordering options, so your comments really mean a lot.
It’s also great to know that our next day delivery, competitive pricing and strong stock availability are meeting your expectations. That’s exactly the service we aim to provide every time.
We truly appreciate your support and look forward to continuing to work with you.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great range of products and fast…

Great range of products and fast delivery.

February 16, 2026
NDA Toys logo

Reply from NDA Toys

Hello Mrs M Lodge
Thank you for your lovely feedback!
We’re delighted to hear that you’re happy with our product range and the speed of delivery. We work hard to keep our stock levels strong and orders moving quickly, so it’s great to know this is making a difference for you.
We really appreciate your support and look forward to working with you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 4 out of 5 stars

Always quick delivery

Always quick delivery and lets me know when things are in stock.

February 13, 2026
NDA Toys logo

Reply from NDA Toys

Hi Shona Duffy
Thank you for your positive feedback!
We’re really pleased to hear that you’re happy with our quick delivery service and our stock notifications. We know how important it is to stay informed when products come back in, so it’s great to know this is helping your business.
We’re always looking at ways to improve our service and offering, and your feedback motivates us to keep pushing for that fifth star next time. If there’s ever anything we can do better, we’d love to hear from you.
Thank you again for your support — we look forward to working with you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged

February 4, 2026
NDA Toys logo

Reply from NDA Toys

Hello
Thank you for your kind feedback.
We are delighted to hear that your order arrived quickly and was well packaged. We always aim to ensure our deliveries reach our customers promptly and in excellent condition, so it is greatly appreciated when this is recognised.
We look forward to serving you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

epic service and very quick delivery

epic service and very quick delivery

February 4, 2026
NDA Toys logo

Reply from NDA Toys

Hello jonathan cotterill
Thank you so much for taking the time to leave us a review!
We’re delighted to hear that you were pleased with both our service and the speed of delivery. Our team works hard to ensure orders are processed quickly and efficiently, so it’s fantastic to know this has made a positive impression.
We truly appreciate your support and look forward to supplying you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great quality products

Great quality products, quick delivery many thanks W.SMITH.

February 6, 2026
NDA Toys logo

Reply from NDA Toys

Hello wallace biddle
Thank you so much for taking the time to leave us such a lovely review.
We’re delighted to hear that you’re happy with both the quality of our products and the speed of delivery. Feedback like this really does mean a great deal to the whole team and reassures us that we’re getting things right.
Thank you again for choosing NDA Toys and for your kind words. We very much look forward to supplying you again in the future.

Kind regards,
The NDA Toys Team

Rated 5 out of 5 stars

Items delivered on time in perfect…

Items delivered on time in perfect condition

February 2, 2026
NDA Toys logo

Reply from NDA Toys

Dear Paul,
Thank you very much for getting in touch and for your positive feedback.
We’re delighted to know that everything arrived smoothly and met your expectations. Our team works hard to ensure orders are packed carefully and dispatched promptly, so it’s always great to hear when that effort is reflected in your delivery experience.
We really appreciate you taking the time to let us know, and we hope to be able to assist you again with future orders. If you ever have any questions or need support, please don’t hesitate to contact us.

Kind regards,
NDA Toys Customer Service

Rated 5 out of 5 stars

Excellent service

Excellent service

One of the better toy wholesalers out there

January 30, 2026
NDA Toys logo

Reply from NDA Toys

Hi Andre
Thank you for your excellent feedback.
We’re really pleased to hear that you consider us one of the better toy wholesalers and that you’ve been happy with the service you’ve received. Comments like this mean a great deal to our team and reinforce our commitment to providing a reliable and professional service.
We truly appreciate your support and look forward to continuing to work with you on future orders.

Rated 2 out of 5 stars

Very poor customer

Very poor customer

January 21, 2026
NDA Toys logo

Reply from NDA Toys

Dear Elnamics,

Thank you for taking the time to leave your feedback.

We would like to sincerely apologise for the level of service you experienced on this occasion. We fully acknowledge that our customer service fell short and we hold our hands up to that.

The issue arose from a misunderstanding regarding the specific version of the product purchased, however we appreciate that the way this was initially handled added to your frustration. Since then, we have spoken directly with Elnamics to fully understand the situation and we are hopeful that we were able to resolve the matter amicably.

We have taken this feedback on board and are reviewing our internal processes to ensure clearer communication and a better customer experience moving forward. Providing a high standard of customer service is extremely important to us, and we are genuinely sorry that this was not reflected in your experience.

Thank you again for bringing this to our attention.

Kindest regards,

NDA Toys

Rated 5 out of 5 stars

thanbooksk you for the books very good will…

thank you for the books very good will order more

January 23, 2026
NDA Toys logo

Reply from NDA Toys

Hello david jackson
Thank you very much for taking the time to leave us such kind feedback.
We’re delighted to hear that you’re happy with the books and your overall experience with us. Your support is genuinely appreciated, and it’s always great to know our customers are pleased with their orders.
We look forward to welcoming you back again soon and supporting you with future orders. If you ever need any assistance or have any questions, please don’t hesitate to get in touch.

Many thanks again for choosing us.

Rated 5 out of 5 stars

Great company

Great company, offering a wide range of products, super fast dispatch. Always helpful and quick with communication. Highly recommended

January 28, 2026
NDA Toys logo

Reply from NDA Toys

Hi Liam B
Thank you very much for taking the time to leave such a positive and thoughtful review.
We’re delighted to hear that you’re pleased with both the range of products we offer and the speed of our dispatch. We work hard to keep a broad, well-priced selection in stock and to get orders out as quickly and efficiently as possible, so it’s great to know this has made a difference to your experience.
It’s also particularly appreciated to hear your comments about our communication and support. Being helpful, responsive and clear with our customers is something we take great pride in.
Thank you again for your recommendation and for choosing NDA. We look forward to supporting you again in the future.

Kind regards,
The NDA Team

Rated 5 out of 5 stars

Highly recommend.

Website was easy to navigate, great selection of products available at good prices. Purchased items and will be back for more. Highly recommend.

January 26, 2026
NDA Toys logo

Reply from NDA Toys

Hello Car Antics Ash
Thank you very much for your kind recommendation and for taking the time to share your experience.
We’re really pleased to hear that you found the website easy to use, the range strong and the pricing competitive. It’s great to know you were happy with your purchase, and we truly appreciate your support and trust in NDA.
We look forward to welcoming you back again soon.

Kind regards,
The NDA Team

Rated 5 out of 5 stars

Does what it says on the tin

Products as described and of a good quality. Fast delivery

January 26, 2026
NDA Toys logo

Reply from NDA Toys

Hello Anon
Thank you for your feedback.
We are pleased to hear that the products met your expectations and that you were satisfied with both the quality and the delivery timescale. We take pride in ensuring our items are accurately described and dispatched promptly, so your comments are very much appreciated.
Thank you for choosing NDA Toys. We look forward to supporting you again in the future.

Kind regards,
NDA Toys Customer Service Team

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