Neilson Hotel Del Clos

Neilson Hotel Del Clos Reviews

A product’s star rating is calculated as the average of all its reviews.


Neilson Active Holidays logo

Sold by Neilson Active Holidays

www.neilson.co.uk

967 Reviews

4.6

The information on this page is based solely on product reviews written by customers of Neilson Active Holidays via Trustpilot.


Here’s what people highlighted

Quality

4.6

47 ratings

Value for money

4.7

47 ratings


Product details

Brand: Ski Chalet Hotel

Andorra

All reviews


Rated 5 out of 5 stars

Loved the new room.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Very comfortable accommodation. High quality extensive buffet meals for breakfast and dinner; afternoon tea after a day on the slopes was very welcome. Staff were lovely - very interactive with our kids aged 5 and 8. Location good - 200m walk down hill to chairlift, with lockers at base (+50 euros). If you need to use the gondola (absolute beginner), it's another 300m to the gondola which feels far in boots. Wifi great in reception, but poor in rooms on 4th floor - I understand this is being fixed. Very hot at night on 4th floor, even with radiators off, because everyone underneath you has radiators on - by leaving window open at night, we could get to reasonable temperature.

Quality: 4
Value for money: 5
Rated 5 out of 5 stars

I would re commend this hotel to anyone

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Great Hotel, staff, food & service, having stayed here 5x times now, always loved it. Most recent visit this year was not the same, hotel has become very geared towards familys/ kids so it was like staying in a day care with kids everywhere, won't be on list to return to.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Great holiday…

Quality: 5
Value for money: 5
Rated 3 out of 5 stars

Great staff and ski reps, good quality accommodation, average quality food

Quality: 3
Value for money: 3
Rated 1 out of 5 stars

Comfortable hotel with excellent staff

Quality: 5
Value for money: 4
Rated 4 out of 5 stars

A bit far from the Gondola.

Quality: 3
Value for money: 4
Rated 5 out of 5 stars

Fantastic holiday, amazing staff..we will be back

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Very friendly clean hotel

Quality: 4
Value for money: 4
Rated 4 out of 5 stars

Staff are wonderful. Refurbished rooms excellent

Quality: 4
Value for money: 3
Rated 4 out of 5 stars

Great hotel. Rooms clean and spacious. Food good for a buffet. A bit of a walk to slopes.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Had a fantastic stay. The hotel & food were great & the staff were so helpful & friendly.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Amazing hotel with lovely staff

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

AMAZING. Such a good holiday. Feels like everything had been thought of and taken into account. Top childcare too! Thanks for a great time.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Had a brilliant time has Hotel Clos, staff were all brilliant, my kids actually wanted to go to Kids club which is testament to how fun this kids staff made the experience. Lots of effort to put on some entertainment in the evening (didn't feel forced). Will be back!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Stayed 4 times now great hotel good value close to lifts

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Location, staff, accommodation, dining all exceptional. This made our holiday simply the best and that’s having visited all your ski options previously.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Lovely hotel, great rooms with helpful staff. Food high standard for this style of holiday with tasty cakes and biscuits for tea. Ski guiding good fun and well lead.

Quality: 5
Value for money: 5