Neilson Hotel Ducs De Savoie

Neilson Hotel Ducs De Savoie Reviews

A product’s star rating is calculated as the average of all its reviews.


Neilson Active Holidays logo

Sold by Neilson Active Holidays

www.neilson.co.uk

•

1K Reviews

4.6

The information on this page is based solely on product reviews written by customers of Neilson Active Holidays via Trustpilot.


Here’s what people highlighted

Quality

4.8

18 ratings

Value for money

4.7

18 ratings


Product details

France
  • Brand: Ski Chalet Hotel

All reviews


Rated 5 out of 5 stars

We had a fantastic holiday at Ducs with Neilson. We joined the mountain expert guide group every afternoon and spent an enjoyable couple of hours skiing on and off piste matched the groups ability. We were back in time for afternoon tea which was delicious cake, tea and coffee; the cake was different every day. We were pleased we were half board as the food and drinks in resort were expensive. The hotel food was good there were 3 options for an evening meal including a vegan option and lots of choice at breakfast. The rooms were clean and towels were changed once during the week. The boot room actually dried our ski boots so no need to take them to our room. All the staff at the hotel were welcoming and friendly.

Quality: 5
Rated 4 out of 5 stars

The hotel was very convenient for accessing the slopes and town. We were well looked after and the staff were delightful.

Quality: 4
Value for money: 5
Rated 5 out of 5 stars

Great hotel - clean with friendly, helpful staff. Perfect location off the high street and a 2 min walk to the bus stop

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Hotel very clean and tidy, good size room and central location. Food was all good, staff super friendly and helpful (Neilson and Hotel). Would recommend.

Quality: 4
Value for money: 5
Rated 4 out of 5 stars

The location of this hotel is great, just off the main road in the center of Val. The rooms are quit large and my room was very clean. The food was as expected, very good selection for buffet breakfast, and 3 course dinner. Everything I tried we cooked correctly and tasted good. The ski room was well heated and my boots were dry every morning. All the Staff at the hotel were very friendly and helpful. The table service at dinner was very good with the staff attentive to the diners needs, with timely interventions.

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Excellent holiday, good accommodation and food. Great location and fab staff

Quality: 5
Value for money: 4
Rated 4 out of 5 stars

A comfortable hotel Good location Good evening meal choices. Excellent, friendly and helpful staff.

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Great place to stay with a great Nielsons team in place

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Really easy to book with lots of accurate information on the website. Needed to call regarding lessons and agent was very helpful. All Neilson staff were excellent throughout the holiday. Only opportunity for improvement was the flights. Jet2 had delays both ways and on the return leg blamed Neilson for the delay owing to inaccurate passenger number information.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Great holiday and amazing team!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

The social table for dinner in the evenings was a great success. The ski sessions were good, even though I was a bit rusty….the food was well varied and with a couple of glitches delivered well. The two quizzes added to the overall experience. I’d happily recommend the holiday.

Value for money: 5
Rated 5 out of 5 stars

Staff are excellent, jack, Amber. And vangelis are superb. Thanks Brian

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Wonderful hotel extremely well run by the manager Lucy. Good food options provided for breakfast and great menus for the dinners in the evening. Tea time between 16 and 17:30 - perfect, with fruit, yoghurt, cakes, various teas and coffee choices. Great Neilson representative Jack, whom I found caring, considerate and nice to chat. Very informative together with Tom, another rep. The Greek waiters were very nice and caring too. The chef's efforts were appreciated every evening - delicious soups, second courses including vegetarian options and desserts. Thank you for your hospitality and great atmosphere!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent experience and holiday. The kids club team were outstanding nothing was ever an issue and our little one had the best time. Liv and Alice made his first holiday in the snow truly memorable. The hotel was clean and all the staff were super friendly. They had thought of pretty much everything that we could need.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

We stayed in January 2026 as a family of 4, and pre booked the kids club for our 2 and 4 year olds. Fantastic holiday from start to finish. All staff very accommodating and friendly, excellent kids club where all staff went above and beyond, lovely meals and communal areas. I guess the rooms are abit outdated and our room could have had brighter lighting, but was very clean throughout and you don't spend enough time in the rooms to worry. Definitely recommend for families or adult holidays.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Good overall package Friendly staff Good flights with jet2 Good food and drinks selection

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

The hotel and staff are awesome

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent location, facilities and service from the Neilson team supported by great service from trusted suppliers including ski instruction by Oxygene.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Great hotel with friendly staff. Location central and near to the main lifts.

Quality: 5
Value for money: 5