Nellierose Reviews 

183
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

If you're looking for a small business that consistently delivers result, you're looking at her. She's incredibly supportive for small biz and offer great formulas - all of my clients who have used th... See more

Rated 5 out of 5 stars

I've had 3 big deliveries of Nellierose super quick delivery. Ive just received autumn fragrance. I ordered Pumpkin spice and wintertime both absolutely 💯 my salon smells lush. All my clients love ev... See more

Rated 5 out of 5 stars

Absolutely wonderful from start to finish, I really cannot fault anything! I opted for own branded droppers and pens and Rosie was so extremely helpful, making sure that she was catering to all... See more

Rated 5 out of 5 stars

5* service every single time! Everything from start to finish has been great! The communication before, during and after my order was prompt! Even after discussing a product scent that I didn't partic... See more

Company details

  1. Beauty Product Supplier

Written by the company

A selection of handmade cosmetics, wax melts, home decor and a U.K. distributor for Moi Mili, a Poland based company that handmade all of their products in a sustainable way in their home country. Perfect products for your home, childrens bedrooms. We also supply wholesale cosmetics to shops and salons around the U.K.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Very friendly all questions answered and great value for money.

March 28, 2023
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Reply from Nellierose

Thank you very much. So pleased you’re happy. Thank you for ordering and supporting a small business.

Rosie x

Rated 5 out of 5 stars

The oils smell INSANE

The oils smell INSANE! and my clients and me love them. My clients get more excited for the oil part now than the nail part of their appointment and say they cant stop smelling their hands all day! I think they are really affordable aswell so its great for all but especially new starters into the nail world. I also ordered the scents in wax melts for myself and now my home smells insane too!

February 27, 2023
Rated 5 out of 5 stars

Beautiful wax melts

Beautiful wax melts. Makes the house smell wonderful. Great selection of scents. Also purchased carpet freshener which is lovely too.

February 1, 2023
Rated 5 out of 5 stars

Frosted Clamshells

Really lovely frosted clamshells, perfect for my branding. I looked everywhere for frosted clamshells and Nellie Rose was the only place I found that sold them at a decent price. Would be nice if there was some sort of business bulk offer and more delivery options.

January 19, 2023
Rated 5 out of 5 stars

Fantastic Clamshells

I love the frosted clamshells from Nellie Rose for my wax melts. They look fantastic and are great quality. Shipping is very quick too.

October 12, 2022
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Reply from Nellierose

Thank you so much for leaving this review. I’m so glad you’re pleased with your purchase. Thank you so much for ordering xxx

Rated 5 out of 5 stars

Speedy delivery and packaged really…

Speedy delivery and packaged really well. I will definitely be ordering more.

September 29, 2022
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Reply from Nellierose

Thank you so much for taking the time to review us and we are so pleased you are happy with your order. Looking forward to more orders from you. X

Rated 1 out of 5 stars

Customer service is shocking

Customer service is shocking. Ended up having to pay £3.00 extra to total mail to have the parcel delivered as postage was underpaid. Didn’t even get so much as and apology just told it was not their problem and to contact Royal Mail.

August 16, 2022
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Reply from Nellierose

Thank you for your review. I spoke with you over email and apologised 3 times. I sent as a small parcel as discussed and my boxes are the correct size for Royal Mail small parcel as my local post office doesn’t allow me to post parcels with the incorrect postage on. They check every single parcel I send.

I asked you to speak with Royal Mail yes as they have charged you wrongly. I double checked my parcel size this end and it’s the size they say on their website. I send these parcels out daily.

I am very sorry that you aren’t happy and you haven’t accepted my 3 apologies in email.

I wish you well 😊

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