Order#1769 Still zero communication back from this company regarding my order placed in November. I've emailed the customer support address daily over the last two weeks asking for a refund of £220 a... See more
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See what reviewers are saying
This Art piece really makes a difference in the atmosphere. It's fun, it's fresh and joyful. Regarding the team, they are very kind, we had some tiny worries about connetions as our country has reall... See more
Got a custom sign for my boyfriend who play games and who’s gonna start streaming soon :) I originally made a mistake with the spelling and the support people were absolutely helpful and so understand... See more
I received my light a couple months back and I love it, but now it has become a fire hazard by switching itself on, some of the bars are going out and now the light wont turn on at all. I haven’t touc... See more
Company details
Written by the company
Neon Freek creates unique, handmade neon signs using LED neon stips. On our website, you can find hundreds of pre set designs as well as accepting custom requests which allow you to light up your business logo, name, favourite quote or image & turn it into something amazing. Our mission is to give complete customizability to transform your environment through LED neon light. What are you waiting for?
Contact info
United Kingdom
- support@neonfreek.com
- www.neonfreek.com
People also looked at
Issue resolved quickly
Got a custom sign for my boyfriend who play games and who’s gonna start streaming soon :) I originally made a mistake with the spelling and the support people were absolutely helpful and so understanding!! It’s so beautiful and came in just in time too!! Ordered it on April 18 and came in 3ish weeks later :)) I absolutely love it!!
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