Neo Sunglasses Reviews 16

TrustScore 4 out of 5

4.1

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Company details

  1. Sunglasses Store

Written by the company

Men’s and Ladies UV400 Polarised Sunglasses. Free UK delivery on all orders.


Contact info

4.1

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Highly recommended

Great glasses for the price, and free delivery was a nice touch. Took a few days to arrive but totally worth it and in time for my holiday. Would recommend

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

My order is nowhere to be found. I can't track it on their website, I tried to contact them multiple times but I always get an automatic message. It's been over a week and I still did not get any support. Probably a scam

May 28, 2022
Unprompted review
Rated 1 out of 5 stars

I’ve been waiting for over a week

I’ve been waiting for over a week, finally had an update today saying order fulfilled but I’ve not had delivery. The tracking number does not register with Royal Mail & automated messaging is ridiculous on their website.. can’t actually speak to anyone… Where’s my order?

April 21, 2022
Unprompted review
Neo Sunglasses logo

Reply from Neo Sunglasses

Hi Nick, so glad that we were able to answer your questions following this review. We look forward to hearing your review of our sunglasses.

Rated 3 out of 5 stars

Still awaiting delivery

Still awaiting delivery, perhaps adding an option to pay for quicker, more reliable delivery would be helpful instead of relying on Royal Mail

Will update when product FINALLY arrives

April 6, 2022
Unprompted review
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Reply from Neo Sunglasses

Hi, thank you for your review. Now that you have received your order would you please consider adding a revised review?

Rated 5 out of 5 stars

Good quality sunglasses to fit your day to day needs

Haven’t received ed them yet. It’s been two weeks since order.

Updated: received glasses after all. Was some lag with logistics companies, so took about 5 weeks i think.

Regarding glasses; they are really good and solid quality. 4 month after purchase: still solid and no scratches. Definitely good choice!

December 3, 2021
Neo Sunglasses logo

Reply from Neo Sunglasses

Igor, thank you for letting us know that you did receive the order. We have asked you to further update this review however we have had no reply.

Rated 3 out of 5 stars

Glasses turned up after my holiday so…

Glasses turned up after my holiday so not a quick service. Seem to be ok in our autumn sun shine! Nice finish to them, look good on and feel comfortable.

November 9, 2021
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Reply from Neo Sunglasses

Thank you for your review. We’re thrilled that you like your new sunglasses 😎

Rated 4 out of 5 stars

Just received the sunglasses today

Just received the sunglasses today (3rd Nov 2021) which is about 12 days after receiving notification that it is on the way to me on the 22nd Oct 2021 using standard Royal Mail which normally takes 3 to 5 working days. Other than that the product is as advertised. Happy with the product but not on the delivery time.

November 3, 2021
Neo Sunglasses logo

Reply from Neo Sunglasses

Thanks for your review Bernard. We are pleased that you like your new sunglasses. As for the delay in delivery we apologise profusely and we are looking into this.

Rated 5 out of 5 stars

Amazing products

Super fast delivery and the quality of the products is second to none. Will definitely be buying again. Highly recommend

September 4, 2021
Unprompted review
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Reply from Neo Sunglasses

Thanks Charlotte 😎

Rated 5 out of 5 stars

Great

Just been delivered.
Feel and look a quality product.
Very happy

September 3, 2021
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Reply from Neo Sunglasses

Thanks Darren 😎

Rated 5 out of 5 stars

Thank you so much

Thank you so much, fast efficient service, quality products. Will definitely use again 👌

September 3, 2021
Unprompted review
Neo Sunglasses logo

Reply from Neo Sunglasses

Thank you Sharon 😎

Rated 5 out of 5 stars

Amazing sunglasses

Great customer service. Very friendly and helpful. Love my new sunglasses, very good quality and quick delivery. Will definitely recommend.

August 28, 2021
Unprompted review
Neo Sunglasses logo

Reply from Neo Sunglasses

Thank you Nayomi 😎

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