Nested Reviews 991

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and helpfulness, noting that interactions are pleasant and productive. Many highlight the exceptional customer service, appreciating the personalized and understanding approach. Reviewers frequently mention the efficiency and ease of their overall experience, with quick response times and smooth communication being key factors. However, some customers also noted issues with communication, mentioning that they experienced delays in responses and felt pressured for unrealistic completion dates. A few people also felt that the service did not meet their expectations, describing difficulties in communication and a lack of job performance.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Consumers find service to be positive, highlighting the personal, tailored, and professional approach.... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and proactive approach... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling our property couldn’t have been easier with Simon’s help. His expertise, character and professionalism shone through from the moment we met him. His skills behind the camera are outstanding a... See more

Rated 5 out of 5 stars

If you’re selling in Greenwich, we highly recommend Reiss Braniff with Nested. He knows the market in Greenwich well, he sold our house this year for the price we wanted and made the process as easy a... See more

Rated 5 out of 5 stars

Ben was absolutely brilliant in helping us get our flat ready to sell. He gave us the advice we needed to make the right improvements, and thanks to his guidance and professionalism, we got it sold! B... See more

Company replied

Rated 5 out of 5 stars

Matthew Gullick sold our complicated property in Winchester and we wouldn’t hesitate to use his highly professional service again. We have recommended him to two Winchester friends who will be using... See more


Company details

  1. Real Estate Agents

Written by the company

Estate agents you'll actually like, with technology you'll seriously love. Learn more about the modern agent on our site or by calling 020 3858 0695

The modern estate agent

Written by the company

Get the best result from your sale by combining the best of traditional agents with powerful technology.

Contact info

4.9

Excellent

TrustScore 5 out of 5

991 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Awareness with Result

They were consistent to make sure things went on well

December 9, 2025
Unprompted review
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Reply from Nested

Thank you for your feedback. We’re pleased to hear our consistency helped keep everything on track.

Rated 5 out of 5 stars

Jurgita from Nested was wonderful

Jurgita from Nested was wonderful, definitely a 5 star service from her. I can thoroughly recommend her. She was knowledgeable, friendly and welcoming. Couldn't ask for more!
Thank you Jurgita

December 5, 2025
Unprompted review
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Reply from Nested

We’re so pleased to hear you received such five-star service from Jurgita. Her knowledge and friendly approach are a real asset to Nested. We’ll be sure to pass on your thanks.

Rated 5 out of 5 stars

Ben was brilliant right from the start…

Ben was brilliant right from the start he arranged several viewings straight away and our flat was sold within two weeks of going on the market
I would recommend him to anyone who is thinking of selling as he is fully committed to getting the best results

May 1, 2025
Unprompted review
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Reply from Nested

Thank you for your great feedback. We’re delighted to hear Ben delivered such a fast and successful result and that his commitment made a real difference. Thanks for choosing Nested.

Rated 5 out of 5 stars

Tom Cottrell was highly recommended to…

Tom Cottrell was highly recommended to us by friends who had recently sold up in N16.
His support of our move was seamless.
From the moment we met Tom, we knew we had the right man for the job. Tom was personable & knowledgeable on a level that we felt was missing from High St Agents.
From beginning to end of the sale process Tom was calm and reassuring , and always responsive.......we would greatly recommend his expertise, thanks for everything Tom 😊

November 14, 2025
Unprompted review
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Reply from Nested

Thank you for such a lovely review. We’re delighted to hear Tom provided seamless support throughout your sale and that his calm, knowledgeable approach made all the difference. We really appreciate the recommendation and will be sure to pass on your thanks to Tom.

Rated 5 out of 5 stars

Amazing service, my property was sold in 6 days!

I couldn’t be more impressed with the service I received. My property was sold within just six days, which was amazing — but what truly made the experience exceptional was Billy himself.

Billy is nothing like a typical estate agent. The constant communication, honest guidance, and genuine care throughout the whole process made such a difference. It never felt transactional; he really took the time to understand my situation and support me from start to finish.

If you want someone who goes above and beyond and genuinely puts you first, I can’t recommend Billy highly enough.

November 24, 2025
Unprompted review
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Reply from Nested

Thank you so much for your kind words. We’re thrilled to hear about such a quick sale and, even more so, that Billy’s communication, honesty, and genuine care made the experience exceptional. We’ll be sure to pass on your feedback

Rated 5 out of 5 stars

Our experience with Matthew Gullick…at nested

Our experience with Matthew Gullick from start to the end was amazing. The best experience that we've had when selling a property, the passion and the drive that he put into everything was amazing. He's advertising of the property was outstanding and his pictures were top quality. We would highly recommend him and nested and we would 100% use him again
A top class agent and a very nice guy who will deliver everything. He says he will plus more

October 27, 2025
Unprompted review
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Reply from Nested

Thank you for the fantastic review. We’re really pleased to hear Matthew delivered such a strong experience from start to finish. It’s great to know his marketing and communication stood out.

Rated 5 out of 5 stars

Tom was helpful throughout

Tom was a wonderful agent who kept in contact throughout. He was accessible and incredibly helpful. Love the ease of this company

November 16, 2025
Unprompted review
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Reply from Nested

Thank you for the great review. We’re glad Tom was helpful and kept you informed throughout.

Rated 5 out of 5 stars

Matthew has been amazing throughout the…

Matthew has been amazing throughout the whole process. Even though he is the seller’s mortgage advisor, he was always helpful, quick to respond, and made everything feel smooth and stress-free for us as buyers. He kept everyone updated and really helped keep things moving.

A genuinely helpful and professional person, I’d happily recommend him!

November 21, 2025
Unprompted review
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Reply from Nested

We’re so pleased to hear that Matthew was able to support you and keep the process running smoothly. We truly appreciate your feedback and wish you all the best in your new home

Rated 5 out of 5 stars

Hassle free and smooth advertising and sales.

Jurgita was excellent when it came to selling my fathers house, she gave sound advice and went above and beyond with continuous feedback with every viewing even being there after hours. Very much appreciated and would highly recommend this company.

November 20, 2025
Unprompted review
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Reply from Nested

Thank you so much for your lovely review. We’re delighted to hear that Jurgita made the process smooth and supported you every step of the way.

Rated 5 out of 5 stars

Rachelle from Nested Southampton was…

Rachelle from Nested Southampton was helpful and Proactive always ready to assist and listen.

November 17, 2025
Unprompted review
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Reply from Nested

Thank you for your kind words! We’re so pleased to hear Rachelle was helpful and proactive throughout. If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Thank you Nested by Chris Schutrup his…

Thank you Nested by Chris Schutrup his team just sold my house in Shirley, Southampton !
Rachelle and David where absolutely amazing very professional and helpful thought out the transition.

November 14, 2025
Unprompted review
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Reply from Nested

Thank you so much for your wonderful review! We’re delighted that Chris, Rachelle, and David were able to support you through your sale in Shirley. It’s great to hear you found the team professional and helpful throughout. Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Ben is a brilliant and hard-working estate agent

Ben is a brilliant estate agent, who works hard to help find a solution to difficulties with finding a place to live - regardless of how complicated the circumstances are.
In an industry with lots of people happy to sit back and let the property do the talking, Ben complements it with a personable, friendly and problem-solving approach.
He deserves every success.

November 3, 2025
Unprompted review
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Reply from Nested

Thank you so much for your lovely feedback! We’re delighted to hear Ben made such a positive impact. We’ll be sure to pass on your kind words to him!

Rated 5 out of 5 stars

Ben Nutley @Nested was absolutely brilliant in helping…

Ben was absolutely brilliant in helping us get our flat ready to sell. He gave us the advice we needed to make the right improvements, and thanks to his guidance and professionalism, we got it sold! Ben was always approachable, clear, and proactive throughout the whole process. Couldn’t recommend him highly enough

October 15, 2025
Unprompted review
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Reply from Nested

Thank you so much for your wonderful feedback! We’re so glad to hear Ben’s guidance and support made such a difference in your sale. He’ll be thrilled to know his efforts were appreciated!

Rated 5 out of 5 stars

Jack Gundry was absolutely brilliant…

Jack Gundry was absolutely brilliant from start to finish during the process of buying our first home! He was always available to answer our questions, incredibly accommodating with viewings, and kept us fully up to date along the journey. From the start, we were thrilled to be working with Jack as he always seemed invested in helping us as buyers, and he built a strong rapport with us which made us feel very comfortable, unlike the more traditional estate agents we enquired with. Later on there were some complications further along the chain and Jack was consistently chasing everyone and keeping things moving, and keeping us updated. Highly recommend!

October 27, 2025
Unprompted review
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Reply from Nested

Thank you so much for your fantastic review! We’re delighted to hear Jack made your first home-buying experience so smooth and supportive. He’ll be so pleased to know his hard work and communication made such a difference!

Rated 4 out of 5 stars

Friendly and proactive agent

Kash from Nested Clapham was friendly and the right amount of proactive. I had some issues with my seller and he helped resolve and move that along expeditiously. Would've been even better if he pushed the sellers to accurately reflect some of the facts of the flat from the get go.

October 21, 2025
Unprompted review
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Reply from Nested

Thank you for your feedback! We’re so glad to hear Kash’s support and proactive approach helped move things along smoothly. We also really appreciate your constructive comments, they’ll help us keep improving.

Rated 5 out of 5 stars

Amazing experience with Ben Nutley at Nested!

We sold two properties with Ben and he went above and beyond for us on both. Even though one of the homes was outside his usual area, he didn’t hesitate to take it on and handled everything with care and professionalism.

Ben was personable, patient, and honest throughout the process. He was always reliable and made sure the viewings were arranged around our schedule, so we were never inconvenienced.

For the second property, his knowledge and advice were spot on. He really listened to what we wanted, kept us updated every step of the way, and made the whole experience smooth and stress-free.

We’d highly recommend Ben, he genuinely cares about his clients and always goes the extra mile!

September 19, 2025
Unprompted review
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Reply from Nested

Thank you so much for your amazing review! We’re thrilled to hear Ben went above and beyond to make both sales smooth and stress-free. He’ll be so pleased to know his care, honesty, and dedication made such a difference!

Rated 5 out of 5 stars

Thomas Kissock secured our sale in the highlands

We contacted Thomas Kissock to help sell an inherited property that had been on the market with another company for over a year. I found Thomas to be extremely friendly, helpful and very knowledgeable of the area. His advice was spot on and he went above and beyond to secure our much needed sale. It was a pleasure working with him and I would highly recommend his services to anyone selling in Dingwall and surrounding areas. Thank you Thomas!

October 15, 2025
Unprompted review
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Reply from Nested

Thank you for your lovely feedback! We’re so pleased Thomas was able to help sell the property and that his knowledge and commitment made the process a positive one.

Rated 5 out of 5 stars

Rowland Sliin

We have had experience with working with Rowland Slinn for many years. He is always very patient, understanding and fully involved in every transaction. Highly recommend him.

September 30, 2025
Unprompted review
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Reply from Nested

Thank you for your kind feedback! We’re so pleased to hear that Rowland has provided such reliable and thoughtful service over the years. Your recommendation will mean a lot to him.

Rated 5 out of 5 stars

The process was made so easy for us and…

The process was made so easy for us and we felt like it would have been difficult without Nested especially Rachelle who followed up every step and made sure we remained informed of the progress.

October 7, 2025
Unprompted review
Nested logo

Reply from Nested

Thank you so much for your kind words! We’re delighted to hear that Rachelle’s support made the process smooth and stress-free

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