Great experience with Netim! I manage several domains through their platform and everything has been smooth from the start. The dashboard is clean and intuitive, domain transfers are fast, and their p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When it comes to really exotic regional zones, they're the only major registrars that allow you to register them. This is their incredible advantage. Very quick and easy, from account creation to d... See more
Company replied
I have explored many domain and web providers, and Netim is by far the best I have encountered. They offer the most competitive prices combined with a user experience that is second to none. What... See more
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Massive help with recovering an expired domain. Not much more than that, responsive once timezone hit EU business hours but a little frustrating not available outside of that for people on the other s... See more
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Company details
About NETIM
Written by the company
Netim est un bureau d’enregistrement accrédité par l’ICANN, spécialisé dans la gestion de noms de domaine.
Exerçant son activité depuis plus de 20 ans, l’entreprise propose de nombreux services annexes comme des adresses e-mails ou encore des certificats SSL.
Avec un catalogue de plus de 1 300 extensions et de nombreuses promotions, transférez ou enregistrez le nom de domaine parfait pour lancer votre site web !
----------- English version
Netim is an ICANN-accredited Registrar specialised in domain names management.
The company has been operating for over 20 years and offers a wide range of additional services such as email addresses and SSL certificates.
With a catalogue of over 1,300 extensions and a lot of special offers, register or transfer the perfect domain name to launch your website!
Exerçant son activité depuis plus de 20 ans, l’entreprise propose de nombreux services annexes comme des adresses e-mails ou encore des certificats SSL.
Avec un catalogue de plus de 1 300 extensions et de nombreuses promotions, transférez ou enregistrez le nom de domaine parfait pour lancer votre site web !
----------- English version
Netim is an ICANN-accredited Registrar specialised in domain names management.
The company has been operating for over 20 years and offers a wide range of additional services such as email addresses and SSL certificates.
With a catalogue of over 1,300 extensions and a lot of special offers, register or transfer the perfect domain name to launch your website!
NETIM
Written by the company
- La satisfaction de nos clients est notre priorité
- Que ce soit depuis votre espace client ou bien par mail, notre équipe support bilingue vous garantit une réponse sous 4 h ouvrées, du lundi au samedi de 8 h à 18 h (CET/CEST).
- Customer satisfaction is our priority
- Whether it's from your control panel or by email, our bilingual support team guarantees a response within 4 business hours, from Monday to Saturday from 8am to 6pm (CET/CEST).
Contact info
264 avenue Arthur Notebart, 59000, Lille, France
- marketing@netim.com
- www.netim.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful CSMO
I had a technical issue which led to some trouble with their customer service. However, I ultimately got in touch with someone from their C-suite who was extremely professional and helpful, and resolved the issue quickly. I appreciate that they provide easy access to unusual ccTLDs.
January 23, 2025
Reply from NETIM
Dear customer,
Thank you for taking the time to leave your recommendation. We are glad to see you are satisfied with the quality of response from our team. Thank you for highlighting this with such interest!
It is a pleasure to count you among our customers 😊
Have a very nice day,
The Netim team
netim are cost effective
netim are cost effective, fast and have a range of TLDs that I am interested in.
February 16, 2025
Reply from NETIM
Dear Jimmy,
Thank you for your review! We are happy to see that you are satisfied with our services 😊
Have a nice day,
The Netim team
Ease of use - great job Netim
Ease of use, great product and great service. Simple yet effective.
February 13, 2025
Reply from NETIM
Dear customer,
Thank you very much for your nice review! 😊
It is a real pleasure to observe your satisfaction, and to count you among our customers!
Have a very nice day,
The Netim team
Reply from NETIM
Dear customer,
Thank you for your review! We are very happy to see that you are satisfied with our services 😊
Have a nice day,
The Netim team
Great service. Fast and reliable
February 5, 2025
Reply from NETIM
Dear customer,
Thank you for your review! We are very happy to see that you are satisfied with our services 😊
Have a nice day,
The Netim team
Over the years, excellent support.
Over the years, great service, good choices, the right price. I've needed to solve a few problems with configuration and settings: they always make sure the problem gets resolved.
I recently needed to set up user authentication with .htaccess. Had an problem getting the files uploaded to the right location and with the right settings. The support team worked with me to get it right even if it meant several exchanges back and forth. "Several exchanges" could have meant long delays between each. No, it meant a few minutes each as the support folks kept moving things forward. Bravo!
January 25, 2025
Unprompted review
Reply from NETIM
Dear customer,
First of all, we would like to thank you for taking the time to leave us your review. It is always very informative for us to hear what our customers think!
Moreover, we can see from your feedback that you are very satisfied with the quality of response from our support team. Thank you for highlighting this with such interest!
Finally, please note that it is a real pleasure to have you as a loyal customer. 😊
Have a nice day,
The Netim team
Blocking domains without warning
NETIM blocked all my domains without sending and email or notifying me.
As of today all my domains are blocked and websites down.
I contacted support and they said they have requested on 20/01/2025 to provide my passport and ID which is NOT true. They never sent an email to me.
They just block your domains without warning.
January 27, 2025
Unprompted review
Reply from NETIM
Dear Jasmijn,
I was unable to find a customer account with the information you provided.
Unfortunately, if a check has been carried out on the holder of a domain name, it is because a request has been made to us by a registry or following a complaint of abuse.
You have to understand that we have procedures to follow.
An email was sent to you requesting the documents needed to carry out this verification. We cannot be held responsible for the fact that you did not see this email or that it took you longer than indicated to reply.
If no response is received, the domain names associated with this holder will be suspended for non-compliance with our general terms and conditions and those of ICANN.
If you needed more time, you could have informed us so that we could see what could be done.
As soon as we received the requested documents, your domain names were reactivated.
Thanks for your understanding.
Have a nice day,
The Netim team
They don't care about the costumer
After being a costumer for more than 4 years and having 20+ domains, they emailed me with a requirement for my company information. They only gave us 5 days to comply. While we were waiting for the gov to facilitate us the documents, they blocked all of our 20 domains, so everything was down: site, email, etc. They did that on a sunday and customer support wasn't even active.
Do not use Netim if you can avoid it, they clearly don't care about the costumer, or they obviously wouldn't do it.
January 26, 2025
Unprompted review
Reply from NETIM
Dear customer,
Unfortunately, if a check has been carried out on the holder of a domain name, it is because a request has been made to us by a registry or following a complaint of abuse.
You have to understand that we have procedures to follow.
An email was sent to you requesting the documents needed to carry out this verification. We cannot be held responsible for the fact that you did not see this email or that it took you longer than indicated to reply.
If no response is received, the domain names associated with this holder will be suspended for non-compliance with our general terms and conditions and those of ICANN.
If you needed more time, you could have informed us so that we could see what could be done.
As soon as we received the requested documents, your domain names were reactivated.
Thanks for your understanding.
Have a nice day,
The Netim team
First time buying
First time buying, got exactly what i paid for no issues responsive site
January 19, 2025
Reply from NETIM
Dear customer,
Thank you for your review! We are very happy to see that you are satisfied with our services 😊
Have a nice day,
The Netim team
Superb service with amazing support
Their service is superb. Support is great and friendly and assist you in no time. Great service provider!
January 16, 2025
Reply from NETIM
Dear customer,
Thank you so much for your positive feedback! 😊
It is a real pleasure to observe your satisfaction concerning the speed and friendliness of our customer service, and to count you among our customers!
Have a very nice day,
The Netim team
Netim has always been professional and prompt
Netim has always been professional and prompt in their service delivery. We have worked with them over many years from hosting, domain registration and other requests.
January 17, 2025
Reply from NETIM
Dear customer,
Thank you so much for your positive feedback! 😊
It truly makes our day to hear that your experience with Netim has been so positive over the years.
Your satisfaction is our greatest reward and motivates us to keep delivering the best possible service.
Thank you for your trust,
Have a very nice day,
The Netim team
Their platform was so easy to use and i…
Their platform was so easy to use and i appreciate the variety of domain extensions they offer. The hosting services are robust and I haven't experienced any downtime. Their customer support is responsive and knowledgeable and is always ready to assist.
October 11, 2024
Unprompted review
Reply from NETIM
Dear Alexander,
Firstly, we would like to sincerely thank you for taking the time to leave us your review! It's very important for us to read our customers' opinions, as it allows us to constantly measure the quality of our services.
Finally, please note that we are delighted to have you as a customer! 😊
Have a nice day,
The Netim team
Taxes
It's ok, reliable service, but you shouldn't pay your local VAT for a ccTLD outside the EU though. In fact, legally there's no need to if your registrar is outside that region. I wouldn't let a +27% markup slip if I knew a decent company based outside the land of shiteater bureaucracy for my choice of TLD. But with prices so good that it's still like "OK" with the taxes added, I will stick with netim for their superb reliability. 5 stars for netim's servive, 3 stars for EU decceleration; 4 stars average for not having their HQ outside EU.
January 6, 2025
Reply from NETIM
Dear Tibor,
We really appreciate your kind words about our reliability and competitive prices, and we are delighted that you appreciate our commitment to quality service.
Regarding VAT, we understand your frustration, but as a European company, we must comply with EU tax regulations. Our prices are always transparent and VAT is clearly displayed before you finalise your purchase, so there are no surprises.
It is not fair for us to be penalised for the legal obligations that arise from the fact that we are both based in Europe.
We wish you a pleasant day.
The Netim team
Reply from NETIM
Dear Peter,
Thank you for your review! We are very happy to see that you are satisfied with our services 😊
Have a nice day,
The Netim team
Reply from NETIM
Dear customer,
Thank you so much for your positive feedback! 😊
It is a real pleasure to observe your satisfaction concerning the speed and simplicity of our services, and to count you among our customers!
Have a very nice day,
The Netim team
Fantastic company
Fantastic company! Great prices, easy to navigate dashboard, and excellent customer service on the rare occasion it's needed.
January 2, 2025
Reply from NETIM
Dear customer,
Thank you so much for your positive feedback! 😊 It truly makes our day to hear that your experience with Netim has been so positive, and we are delighted that you are so satisfied with our customer service.
Your satisfaction is our greatest reward, and your recommendation motivates us to keep delivering the best possible service.
Thank you for your trust,
Have a very nice day,
The Netim team
no issues whatsoever
December 31, 2024
Reply from NETIM
Dear customer,
Thank you for your review! We are very happy to see how satisfied you are with our services. 😊
Have a nice day,
The Netim team
Reply from NETIM
Dear customer,
First of all, many thanks for your review!
We have noticed your interest in the speed of our services and our suport team and are delighted.
It is a real pleasure to have you as a customer!
Have a nice day,
The Netim team
Netim has one of the best management…
Netim has one of the best management environments for handling everything surrounding domains.
December 17, 2024
Reply from NETIM
Dear customer,
First of all, thank your very much for your review! It is very important to us to receive our customer opinions. It helps us to improve our services!
Have a good day,
The Netim team
Value for money, professional helpdesk
I discovered NETIM while searching for an exotic short domain, and now I am transfering to them all my domains from another register.
Their prices are market conform and you get the service you deserve.
I open a ticket unnecessarily (just because I didn't know how domain transfer works) and their helpdesk answered very quickly to me (in less than 1 hour).
I am a satisfied client and I do reccomend them.
December 19, 2024
Reply from NETIM
Dear customer,
Thank you so much for your positive feedback! 😊 It truly makes our day to hear that your experience with NETIM has been so positive, and we are delighted to have answered your questions quickly and helped you clarify the transfer process.
Your satisfaction is our greatest reward, and your recommendation motivates us to keep delivering the best possible service.
Thank you for your trust and loyalty,
Have a very nice day,
The Netim team
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