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Nettoparts Reviews 

20,203
•
TrustScore 4.5 out of 5

4.5

Electronic Spare Parts and Components Store
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See what reviewers are saying

Rated 5 out of 5 stars

I have received an immediate reply to my question, and they sent me the correct part. There are cheaper options out there, but when you end up with a wrong part, it is a frustration, and most of the t... See more

Rated 5 out of 5 stars

I bought a new filter for my dry cleaner. It was easy on the website to find a filter that fits to my machine (dimensions, model reference etc...). So I could confidently buy what I needed and it arr... See more

Rated 3 out of 5 stars

During a hiccup, my first order was not immediately completed. Yet there was only 1 item at stock. Therefore, next, day I placed another order, which successfully went through. Some time later the p... See more

Rated 5 out of 5 stars

They had the parts with the right descriptions when not many other sites had and came at a good price. Very happy with the two fridge and freezer drawer replacements we bought! They fit perfectly.

Company details

  1. Electronic Spare Parts and Components Store
  2. Appliance Store
  3. Cleaning Products Supplier
  4. Day Spa
  5. Grill Store

About Nettoparts

Written by the company

Nettoparts forhandler reservedele, samt tilbehørs- & plejeprodukter til hårde hvidevarer, småelektronik, professionelle og industrielle hvidevarer, samt til swimmingpools, gasgrill og indeklimapparater. Hvis det du står og mangler, ikke er at finde i vores webshop, så tøv ikke med at kontakte os – vi hjælper dig til at finde en hurtig og effektiv løsning på dit problem!

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.5

All reviews

(20,203)

407 reviews in the last 12 months

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Rated 2 out of 5 stars

Netto Parts Support difficult to communicate with

Netto Parts Support was difficult to communicate with. I wanted to come to the shop to see if the part I was ordering would actually work, since it looked a little different than the original part. It was difficult to communicate with Netto Parts via on-line chat and also delayed response via email. In the end, I ordered the part on line and sure enough, the part does not work.

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely Awful Service

The part is good (inner piece of oven glass £139.13, with total invoice from Nettoparts of £201.96), but the invoicing, shipping and communication is extremely poor in my opinion - probably because they have an address in the UK on the internet (Spares on Web, which sends out invoices with a telephone number that does not work) but seem to have an address in Germany and yet part shipped from Denmark (£29.17 shipping). They charged VAT (20% = £33.66) when I do not live in the UK and am not subject to VAT (Jersey, Channel Islands as recognised by their website as a shipping address), they failed to put any invoice on the outside of the package meaning Danish customs quite fairly held onto the parcel for almost a week and I had to personally resolve the situation at my own cost (which was expensive in itself), and their customer service did not respond to multiple requests for assistance except for one pathetic "We will contact GLS and come back to you as soon as possible" at the end of me already sorting out with Danish Customs myself (I never heard from Nettoparts again at all anyway). In the future, I will order from other suppliers first, not because the product is bad, on the contrary it seems original which is good news, but the Nettoparts service was so very poor for me on many aspects - and I deal a lot internationally.

July 25, 2019
Unprompted review

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