The Networking Store Reviews 

470
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Danny and his team did a sterling job of installing cat 6 cabling to most of the rooms in our house and to a garden office. The guys were really polite and considerate, and the workmanship was fantast... See more

Rated 5 out of 5 stars

Ordered patch leads from "The Networking Store" for a upcoming project on site. These were of varying sizes and colours. We are using extrnal contractors for the majority of the work but we identifi... See more

Rated 5 out of 5 stars

I had a look at the trust pilot reviews before I placed my order and I will be honest I was a little nervous. Well I couldn’t be happier, the items arrived next day, were good value. I had to... See more

Company replied

Rated 5 out of 5 stars

I am extremely pleased with the level of service provided by The Networking Store, easy to use website, although I would recommend the use of quantity selectors on the main page as opposed to just... See more

Company details

  1. Cable Company

Written by the company

Since 2010, The Networking Store has been a trusted, leading supplier of the full range of Excel Cat5e, Cat6, Cat6a, and fiber optic networking products. We are also a primary source for Excel wall-mounted, floor-standing, and server cabinets and enclosures, ensuring that you have access to high-quality, reliable equipment for all your networking needs. With an extensive inventory, most products are available from stock and ready for next working day delivery. We pride ourselves on competitive shipping rates, with a low flat rate of only £7.95 per order for next working day delivery by courier. We have free delivery on orders over £100. For more details, please visit our shipping information page. To make purchasing straightforward and secure, we accept payments online via Credit Card, PayPal, or Bank Transfer. Additionally, we offer 30-day Business Credit Accounts, available upon approval and subject to a credit check. Educational institutions, healthcare facilities, and government departments can conveniently place orders by emailing an official purchase order. We will process and supply the order on our standard 30-day credit terms, ensuring a smooth and efficient procurement process. At The Networking Store, our mission is to provide quality networking solutions, backed by exceptional customer service, reliable stock availability, and timely delivery. Whether you’re managing small-scale installations or large infrastructure projects, we’re here to support your success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

470 reviews

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4.9

All reviews

(470)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor company

Order items on Monday, paid for next day delivery and they arrived on Thursday.

No tracking details were supplied when I made the order so it was impossible to track the item.

I asked if they were going to refund the cost of the delivery (£9.54) and they refused.

Would not recommend using this company

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

great little company

I usually use trust pilot exclusively to warn people about a companies poor or disgusting business practises, but from my experience with this company I felt compelled to do the opposite

I've been meaning to write this review for a while now, I was searching for a supplier of full copper cat 6 cable, trying to avoid the CCA rubbish that infests other websites, So I could build a home network that could cope with the demands of many people working from home and video calling all day long and transferring large files

All the top links in google search were selling only CCA or had sold out of pure copper cable

I then spotted a google advert from this company, on it I found 305m of white Excel Cat 6 cable and as a bonus it was a low smoke version too, this was the only site I found after days of searching that managed to supply exactly what I was looking for. The box was delivered as expected after an easy payment via paypal

Noticing they also sold trunking, I ordered what I needed, the brand sent was good quality, excel too I think, though they seem to have stopped supplying trunking now

Unfortunately there was an error on the website where the image of a trunking connector didn't match the description causing me to order the wrong item

Upon receipt of the incorrect item, I emailed about the error, about 2 hours later, I received a response from Stephen understanding the confusion the error on the site could have caused and he sent me a pack of the correct connectors for no extra charge and no quibble

He mentioned that he would look in to this and amend the error on the website... we have heard this all before... and then of course the error is never fixed... but not this time it seems. I checked back an hour later and to my amazement the error was fixed!

I usually order everything via faceless middle man companies like amazon and ebay, that I can rely on to hold their sellers to account when they don't deliver what they advertise. So this interaction was a pleasant experience.

When I have previously bought direct from companies I've been faced with incorrect orders, lengthy returns processes that have flown in the face of the consumer rights act and rude dismissive customer service, as well as almost being robbed, so it's refreshing to interact with a company that does just function like we all often feel a company should

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Danny and his team did a sterling job of installing cat 6 cabling to most of the rooms in our house and to a garden office. The guys were really polite and considerate, and the workmanship was fantastic. We previously had significant issues with WiFi connectivity throughout the house and a mesh system wouldn't work as a result. After speaking with Danny as a part of initial consultation we agreed that a wired backhaul would solve the issues - and I can say now (a couple of months down the line) that our WiFi has never been faster or more stable. Cabling was installed discretely. If I ever need further work doing, I wouldn't look further than Danny and the Installations At Home team.

October 14, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID, AVOID, AVOID

AVOID, AVOID, AVOID.
Original order was quoted at £6.95 delivery, but when they quote anytime between 8am-6pm delivery and you pop out for 10 mins and miss the delivery, they want to charge you another £62!! to redeliver. Customer service were disgraceful and very patronising and offered zero help to resolve the situation. To get a refund on my £500 order I was still charged the £62 cancellation fee. SEEMS LIKE A GOOD WAY TO MAKE MONEY FOR A RIP OFF COMPANY !

October 10, 2019
Unprompted review
The Networking Store logo

Reply from The Networking Store

Hi Steve

just in response to your review. Unfortunately, when you order items on a next working day delivery it is any time between 8am and 6pm. The courier did try to call you. We also tried to contact you on the phone later to discuss the redelivery charge but we also didn't get any answer. Hence the conversation we had to have on the email. To explain the redelivery charge. Your order was 1 Wall Cabinet and 1 Floor Cabinet. Both are heavy and shipped on seperate pallets. The couriers charge us £62.00 to either redeliver to you or return back to us. You where unhappy to pay this and instead of calling me to discuss you sent an email with three options on. I picked your option three which was to cancel the order and as you said in the option you would pay the return delivery charge to us of £62.00 as per your Consumer Credit Rights. This seemed the best option as you wern't happy about waiting in again on Friday for the redlivery and I didn't want the couriers to miss you again and involve another redilvery charge.

Rated 4 out of 5 stars

Great delivery service

Great delivery service, good value.
Some extra product info for novices like us could have been helpful, we over ordered accessories, as unclear to us with little experience of rack cabinets and what is included/needed.

June 4, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent prices

Excellent prices, and very fast service. One of my main providers for networking cables.

March 19, 2018
Unprompted review
Rated 5 out of 5 stars

Good to deal with.

My orders have been dispatch immediately and arrived on time. The first order was dispatched with the item in the wrong colour. They sent a replacement of the right colour straight away. I have ordered other items since and these have been spot on.

February 22, 2018
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service - ordered at 16:00, was contacted by phone 20 mins later to offer alternatives for items that they didn't have in stock. Order arrived before 10 the next day

February 20, 2018
Unprompted review
Rated 5 out of 5 stars

Good range of products

Good range of products, good pricing, a little toppy for next working day but more than made up for in the cost of items. Would happily recommend and use again

February 19, 2018
Unprompted review

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