Network Hardwares Reviews 1,553

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,389 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and quick responses, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that the team goes above and beyond to assist with inquiries and provide solutions. However, some customers also noted issues with product availability and delivery, with a few reporting that their orders never arrived or that they experienced very slow or no responses to their inquiries.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the quick and efficient... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the quick, clear, and friendly answers,... See more

Service

Customers consistently note positive experiences with service, highlighting stellar and professional support.... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers report not receiving products they paid for,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I requested something that trhe company didnt have. Saiud they'd send a link over to an alternative company instead.

Rated 4 out of 5 stars

I had almost 12 hours to receive a response. Once I received it was fast. Andy is proactive and will give some other options

Rated 5 out of 5 stars

I was looking to order a specific amount that I couldn't find elsewhere to fit my needs Customer service was quickly able to determine exactly what I needed and even show me specific diagrams on ho... See more


Company details

  1. Electronics Store
  2. Computer and Accessories Store
  3. Computer Store
  4. Computer Wholesaler
  5. e-Commerce Service

Written by the company

Being a decade-long consumer of many hardware pieces, purchasing them was our Founder’s least favorite part. He was fed up with having to wait for days for the simplest of orders, and receiving delayed (if any) answers to the simplest of his questions. He felt the lack of a value-added hardware reseller in the market and rolled up his sleeves to fill it himself. Born from the desire to create change, Network Hardwares redefines the shopping experience in the hardware area. E-commerce has been the fastest-growing market in the last 20 years. We are aware that nothing is permanent except humans in an area where digitalization is quite dynamic. Based in Irvine, California, Network Hardwares has been offering fulfilled e-commerce services as a reseller of IT hardware since 2011. His longtime friend, Victor; joined him in this endeavor as the founding partner, and Network Hardwares was finally established in 2011 as a New Jersey-based reseller of IT hardware. So what makes Network Hardwares better? What is the value we add to the game? Excellent Customer Service: Since the first day, we have made it our goal to place customer service before everything. Our response time and accuracy are way above industry standards. We are the proud holder of a 95%+ customer satisfaction badge on Amazon since 2017. Wide Product Range: If you are looking for it, we most probably carry it. If no one carries it, we’re the fastest to find and deliver it. We formed partnerships with hundreds of distinguished manufacturers, to be the ultimate one-stop shop for all your IT needs. Unique Value Offer: E-commerce is in our DNA. Our vast partner network combined with our seasoned Operations team makes it possible to offer you the most competitive prices in the market. We leave no stone unturned, fulfill all orders lightning fast and do all this with a smile on our faces. In 2022, our journey took us on a new path and Network Hardwares launched its B2B operations. Now we collaborate with many companies and institutions as we do with our household consumers. Contact us to get custom quotes for your business. Fully Remote work setup: Our US-based operations have a global team dispersed across 3 continents. We cover all time zones to serve you 24/7. Carbon Neutrality: When transporting items, at Network Hardwares, we use Carbon Neutral Shipping to reduce carbon emissions from transportation. We are aware of how much Climate Change harms our world, and as our company, we care about this issue as much as we love our blue planet. Network Hardwares continues to grow with firm steps to this day. How can we help you today?


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Andy was very helpful

Andy was very helpful, the product wasn't available this time, but he did his best to try and find a solution for me.

October 16, 2025
Rated 1 out of 5 stars

Network Hardwares will steal your money

This company will scam you out of your money and ghost you. Since I can't give "zero" star rating, I had to give 1. I placed my order 5th Sept 2025 and after a week still had no update of shipping information - no replies to emails or on whatsapp. When someone eventually replied to an email I had to tell them that the item I needed was for an overseas trip so if it didn't arrive in time it would be pointless. The agent named Bella Tonbul said she would arrange a refund - that was the 12th Sept. After following up again on the 29th Sept she said she was submitting the refund to the relevant departments - we are now on the 16th October and I can't get any responses to my query on email or whatsapp or on the website chat.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

No response

I order 6 media converters , on stock .
I paid extra for fast transport .
never delivered. No reaction on Whatsapp Mail .
I can not call from out side the US to the toll free number .
I never order here again .

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered on September 2

I ordered on September 2, 2025 and have not received my product. Its October 15, 2025 and I haven't heard a peep from this company. 2 phone calls, and I have to use WhatsApp to talk with them. This company is a scam! Do not order from this company.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

I was Forced to give 1 star only then i…

I was Forced to give 1 star only then i can write this team will never replay to your question anyway,
please dont purchase anything here even its is very important..
please dont purchase anything here even its is very important..
please dont purchase anything here even its is very important..
please dont purchase anything here even its is very important..
please dont purchase anything here even its is very important..
please dont purchase anything here even its is very important..
please dont purchase anything here even its is very important..
please dont purchase anything here even its is very important..

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Andy is Amazing

Andy is Amazing! Our conversation was direct to the point and very informative which I really love. So smooth!!!

October 15, 2025

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