New Channels Technology Reviews 

78
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

What a great company! Budgie, fitted an aerial for us today, he rang beforehand and gave us a three hour window he arrived well within that time, he was very polite very knowledgeable, provided excel... See more

Rated 5 out of 5 stars

EE 4g booster box installed by Dale. Very pleased with the outcome - 6Mbps before up to 40Mbps post install. Dale was friendly and diligent. Despite it raining, last job of the day, and us be... See more

Rated 5 out of 5 stars

TV aerial installed by guy called Budgie. He arrived at the very start of the visit window I was given. Very polite and friendly. Professionally excellent ,also very helpful with advice .The task... See more

Rated 5 out of 5 stars

Dave, visited today to install a 4G external aerial. Arrived at the appointed time. Friendly and courteous, I was impressed by his professionalism and the trouble he took to make sure the aerial was... See more

Company details

  1. Telecommunications Service Provider
  2. Furniture Store
  3. Internet Service Provider
  4. Security Equipment Store

Information provided by various external sources

New Channels are Sheffield's digital specialists. We are installers of the following technologies; TV Aerials, Data Cabling, Network Cabling, Fibre Optic LAN, Multi-core Backbone, Door Entry, LED Lighting, Induction Loop Systems, Sky Installations, Sk...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.6

All reviews

(78)

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Rated 5 out of 5 stars

Great service

Excellent - Had Jack come by this morning from New Channels to fit my Hive cameras, great service, polite and respects your house (takes shoes off) would for sure use them again for any camera, alarm, TV installations.

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Clean and efficient was sorted in no time! Dale got my aerial workng and installed my new BT box quickly and saved me money! Thank you

February 3, 2019
Unprompted review
Rated 5 out of 5 stars

We have had a problem with our tv's for no compaterbility to sky and Freeview

We have had a problem with our tv's for a while now, we had three different company's trying to sort it out unfortunately to no avail. I phoned New Channels and they sent Dave after checking everything out he managed to resolve the problem and now has us up and running. I found Dave very professional and 10 out of 10 for his persistence.
Thank you Dave

February 3, 2019
Unprompted review
Rated 5 out of 5 stars

Jack the Engineer was outstanding

Jack the Engineer was outstanding, he was highly professional, friendly, polite and made me feel comfortable. He is an asset to the company. The lady in the office was lovely too. This is the second time we’ve used this company and can highly recommend them. Thank you Jack

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

Dave, 4G aerial installation, excellent

Dave, visited today to install a 4G external aerial.
Arrived at the appointed time.
Friendly and courteous, I was impressed by his professionalism and the trouble he took to make sure the aerial was sited in the best possible spot, both for bandwidth and my convenience. Tested everything thoroughly at every stage. A job very well done.

January 24, 2019
Unprompted review
Rated 5 out of 5 stars

The Engineer called Budgie.

The Engineer, Budgie, visited my house and very quickly resolved the problem with my Sky HD plus box. He is very helpful and professional and give me very good advice.

Excellent service from everyone involved.

January 24, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. Having discovered there was no signal for a regular aerial, the engineer Dale advised on an alternative satellite installation and the type of Freesat boxes that were possible options to purchase elsewhere, (that would give me at least some channels to watch), before making my decision. There was no hard sell, just informative advice if I decided to choose this possibility. The return appointment was arranged quickly and despite all the problems the property threw up at him, Dale soldiered on, determined to make it work for me, always with a smile and entertaining stories as he worked non-stop, putting me at ease. He looked exhausted when he left, but still with a smile and after setting the box in action and checking I was okay with how to use the system. An outstanding service from the engineer and the customer contact team who were polite, respectful and so nice in the way they spoke to me. Definitely a company that I would recommend without hesitation.

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent job excellent price

Dave the engineer arrived within the time slot I was given and fitted a new aerial to the existing pole split the cable in the loft and ran the cable outside to create a new aerial point after discussing best location for cabling. The outside cabling was outstanding and really unobtrusive. Dave ensured the TV was tuned properly before leaving as well as advising on programme settings. All this was carried out for just over £100 which was excellent value for money.
Highly recommended.

January 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great service today from 'Jan-Erik'

Great service today from 'Jan-Erik'
Great service today from 'Jan-Erik' - fitted two aerials for us, quickly and efficiently. Also checked they were working with the TV before he left.

Thank you Jan Erik.

January 18, 2019
Unprompted review
Rated 5 out of 5 stars

EXCELLENT, HIGHLY RECOMMEND.

EXCELLENT COMMUNICATION, VERY POLITE AND PUNCTUAL. I HAD JAN-ERIK INSTALL MY TV AERIAL WHO WAS FANTASTIC AND VERY QUICK, HE MADE SURE ALL CHANNELS WHERE WORKING BEFORE LEAVING.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Hive Camera

Jack came to fit our hive camera . He let me know his ETA and arrived well within the time given. He was pleasant and explained all the process properly. He carried out the work efficiently and explained how the camera worked along with the App. I was very impressed with the level of service given

December 30, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service very quick

Excellent service very quick, honest and reliable and pleasure to use and am currently discussing having an Intruder Alarm fitted as they also provide an excellent range of services as well as Aerial Instantiation.

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Good job, well done.

Dave turned up on the day, in the designated time slot to install an external video camera in our porch. He was cheerful and most attentive to detail, firstly by ensuring the camera worked correctly, then ensuring the best location for it before commencing the installation. Everything went well until the camera decided it would update its firmware. After doing that, things went a trifle awry, but Dave carefully worked through the unexpected problem, made sure I was happy with the result then went off to his next job, probably a little later than he anticipated. Good job, well done and one satisfied client. Keep up the quality of service!

December 20, 2018
Unprompted review
Rated 4 out of 5 stars

confusion re dates but great service overall

There was confusion with what date the engineer was to turn up, with me expecting him a day earlier. It would be best if New Channels sent confirmation of what date has been booked to avoid this going forward. Despite this, New Channels arranged an exact time for the engineer to turn up the next day and he was fantastic; did a great job and really friendly.

December 13, 2018
Unprompted review
Rated 4 out of 5 stars

A good job

A good job, some sales pitch for additional work. Surprised to be asked for a cash payment for an extra lead.

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

New TV arial

Dave and Blake have just fitted our new TV Arial. Very pleasant and polite young men. On time, quick and very efficient. Highly recommended.

December 10, 2018
Unprompted review
New Channels Technology logo

Reply from New Channels Technology

Thank you for your review. We will pass this on to Dave and Blake.

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