Newell's Travel Reviews 

35
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I must give my heart felt thanks to Sharon Hudson in Newell's in Tavistock. With her kindness, encouragement and help, I've had 4 wonderful cruises with my elderly mum. She has been super helpful wit... See more

Rated 5 out of 5 stars

I had a surprise 60th birthday holiday idea for my husband and visited St.Austell branch to discuss it and put it all together as a multi destination. Aimee was amazing, everything was exactly how I w... See more

Rated 5 out of 5 stars

Booked a Jet2 holiday with Lisa from Newell's Falmouth. Always helpful, knowledgeable and friendly! Everything went smoothly, both Newell's and Jet2 were excellent and kept us informed throughout. F... See more

Rated 5 out of 5 stars

All staff at Newells Travel, Bodmin, are very friendly and helpful. We have mainly dealt with Jackie and Clare and both have gone out of their way to help and accommodate our requests. Clare contacted... See more

Company details

  1. Travel Agency

Written by the company

As award-winning Travel Agents, we pride ourselves on providing unparalleled guidance and advice to ensure every holiday is nothing short of extraordinary. Whether you seek the tranquillity of a beach retreat, an action-packed adventure, a romantic getaway or a cherished family holiday, reaching your happy place is easier than ever with the help of our team of passionate and friendly experts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.7

All reviews

(35)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

never booked a holiday through a travel…

never booked a holiday through a travel agent before but i must admit julie bullock at newells travel liskeard made a trip one to remember, she went above and beyond to find us the perfect holiday, she was amazing and spent about 2 hours finding the right holiday for us even had a coffee there, i would highly reccoment them, i am looking to book another holiday through them. if your thinking of going away just pop in and see how helpfull and friendly they are.thankyou so much for taking all the stress away.cant wait to see you soon kindest regards sharon and mick

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Trust in Newells Travel

Just completed a wonderful 10 day trip to Cyprus booked through Newells Travel St’ Austell. I cannot recommend this company or this particular branch highly enough….the holiday of course was fabulous, only enhanced by the security through this travel agent. Yasmin, who dealt with our booking from beginning to end has been amazing - right down getting us checked on to our flights remotely while we were on the train to the airport (this was a Wizz Air problem not Newells) and checking us in to fly back home while we sat by the pool in Cyprus (again a Wizz Air issue)…..fantastic service…. thank you Yasmin……great job Newells St’ Austell.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Had another amazing holiday

Had another amazing holiday , booked in Bodmin Newells with Lisa to Iceland 🇮🇸. Fabulous hotel, very central. Easy transfer. We also booked a few trips for when were there, which Jackie from Bodmin branch needed to contact us about when we were away, she helped us sort the issue and kept us informed of what was happening. Much appreciated and made everything stress free. Hopefully won't be long before we book another . .... just need to decide where ....... thank you ✨️

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

We cannot speak too highly of the staff at the Newquay branch, Debbie, Laura and Natasha. They are all extremely knowledgeable, helpful, and do everything they can to ensure the best.
Laura has been arranging all our travels for the last ten years, always going that extra mile to ensure that we are no affected when there have been problems.
Absolutely brilliant service!
VP and J C!

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

knowledgeable, efficient and friendly.

We have booked 3 holidays this year and each time the staff have gone that extra mile to find us EXACTLY the right accommodation.
Lacey in Truro and Kate and Karen okay, in Helston are knowledgeable, efficient and friendly.
Highly recommend Newells Travel for booking your next holiday

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Good polite quick service

Good polite quick service
Have been helped by all staff over the years at present Katie looks after us and is excellent. Will continue to use this branch when booking our holiday jill and Graham Mellor

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Stressful Holiday

Just back from a fabulous week in Copenhagen. All booked through the Bodmin Branch with Lisa.

She made it so easy from deciding destination, hotels, airports, and booking, to being booked on flights and receiving the tickets.
Looking forward to our next visit.

April 17, 2023
Unprompted review
Rated 4 out of 5 stars

We happened to go into the Truro branch…

We happened to go into the Truro branch of Newells when it was quiet (which is unusual) and were greeted with cheerful helpfulness ….we found nothing but good
vibes and were pleased to book the Cruise we were interested in with no hassle ….Thankyou crew of Newells Truro ..well done

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

A wonderful company

An absolutely wonderful company to deal with and also to work for.
The staff are very friendly and knowledgeable.
I couldn't recommend them enough.

January 17, 2022
Unprompted review
Rated 1 out of 5 stars

Clueless. Book with ANYONE but

Had a recent 'experience' at the Falmouth branch.
I was looking for flight information to Los Angeles, and went in to the tired, dated shop. Unfortunately, the assistants were engrossed in conversation about Facebook, and when I approached the desk I was greeted with a vacant look and "what?". After 10 painful minutes trying to explain the route I wanted, they had NO idea where I was trying to travel to. I had to tell them on 3 occasions that the airport code was LAX! I had no choice but to walk out and book elsewhere. Obviously there was the standard smirking and comments as soon as I left. Do NOT book with this clueless, unprofessional and badly managed shambles.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Although a small company in…

Although a small company in Cornwall,the branch I shall review is in the town of Hayle. For many years we booked our own trips abroad so what changed us from that to using this company?. Simple but at our age very important,service.
The staff at this branch always charming,go way beyond their job description. For example last night just prior to closing they called and asked me to drop by,we sorted a problem even though it was after hours, but also found that they had spent considerable time prior investigating that situation.
So congratulations Newells Travel of Hayle,we appreciate very much your help and will now give you all our travel plans.

June 6, 2018
Unprompted review

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