Newroom Reviews 

1
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Be Careful — Charged Even After Cancelling

I had a very frustrating experience with New Room regarding an unauthorised charge after cancelling my subscription.

Although I cancelled the service, I was still charged once afterwards. While it was only a single charge, it raises serious concerns — I would likely have continued to be charged if I hadn’t noticed it in time.

Because of this, I no longer trust that the charges will stop, and I now have to go through my bank to block any future payments.

It should not be possible for a company to take payment after a subscription has been cancelled. This shows a lack of proper billing controls and creates unnecessary stress for customers.

Very disappointing experience.

March 24, 2026
Unprompted review

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