Newsletter2go logo
Visit website

Newsletter2go Reviews 7

•
TrustScore 2.5 out of 5

2.3

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Poor experience

Poor experience. User interface for creating e-mails has very basic tools however is not intuitive to use, and takes time to create a very basic looking e-mail.
The support is very poor. Tried to use the online chat and had to give up due to the time taken to respond. E-mail support is just as unhelpful, there is very little effort to understand issues that were raised and to find a resolution.
The 'English' website and e-mail templates have many German sentences, this makes usability difficult for Non-German speakers.
Personally I thought I was buying e-mail credits, and not a monthly plan. Perhaps this is lost in translation when the website was translated. So beware of auto-renewal each month of the 'credits.'
Would not recommend.

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

As a customer i really like …

As a customer i really like newsletter2go. To be honest I use this service only in a small range but it is well designed and easy to use. From a perspective of using the service it is really great.

I read the comment from the girl before (understood not everything). It seems that she was unlucky and only wanted to write a bad review because of her experience as an employee. I am not sure if this makes sense here but it is not up to me ^^

November 7, 2017
Unprompted review
Show reviews in all languages. (7 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look