New Smile Dental Group Costa Rica Reviews 3

TrustScore 3 out of 5

2.8

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Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Dental Laboratory
  5. Emergency Dental Service
  6. Oral Surgeon

Information provided by various external sources

New Smile Dental Group is a Dental Implant Center in Costa Rica. We specialize in cosmetic restorative dentistry, such as dental implants, All-on-4, All-on-6, All-on-8, dental crowns, dental bridges, smile veneers, save up to 70% or more compared to U.S. prices while vacationing in Costa Rica.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Do not think of going to see this Dr.

Do not think of going to see this Dr. He and his staff knows that Americans have to untimely go back home! 2) After 4 trips to correct mistakes on my mouth...shoddy work, never corrected! 3) Threw a bunch of cement in my mouth to fill a space and told me that my toung will smooth it out! 4) Since he and his staff thought that I did not know or understand Spanish...they talked about me and had big laughs. 5) After spending thousands of dollars, I now have to have all the (8) implants removed. US Dentists do not have the tools to do this! Adding more to the US charges to remove the implants!!!!

To be forewarned is to be for armed....Do not make the same mistake that I made!!! Going to Smile Dental Group is a temporary solution to a bigger problem!

My implants are infected and have to be removed at a costly amount...$$$$!

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

I had a horrible experience with this…

I had a horrible experience with this dentist, be very careful and check him out first in Google Reviews.

September 29, 2021
Unprompted review
New Smile Dental Group Costa Rica logo

Reply from New Smile Dental Group Costa Rica

RIGHT OF REPLY AGAINST PUBLIC DEFAMATION

Richard Krug has been defaming New Smile Dental Group through different websites and social media platforms.

Mr. Krug’s comments have been motivated by the fact that we have refused to treat him because his behavior towards our female medical staff was inappropriate, aggressive, and violent. For this reason, we asked him to leave our facilities.

We at New Smile Dental Group strongly condemn any form of violence, especially against women, and refused to provide further treatment to Mr. Krug, even though he still has pending financial obligations with our Clinic.

We have a zero-tolerance policy to violence against women, and we have already taken action with corresponding authorities and started legal actions against this defamation.

Rated 5 out of 5 stars

Happy without dentures

I investigated over the web and saw going to Costa Rica would save big money while the quality seemed as good or better than the US.

After checking a few clinics the reviews made me chose New Smile, the clinic from the moment I arrived was impressive, on every level. All the personnel is bilingual, incredibly friendly, incredibly helpful, I can't be kind enough about it and then, they first did x-ray me and took a CT Scan, this was prior to any cost being even discussed. I then, met the doctor Mario Bonilla, who is the head of the clinic, he looked at my x-rays and he said to me: "how do you feel about your dentures" and I said: I don't feel good", he said "well, what's kept you from having it replaced", then I said "very simple, the expense", I can't afford to have implants put in and I checked with more than one dentist in the US and its simple, it's out of my league and he said "ok, let's talk". We talk about it, he gave me a price of having the lower part of my jaw, having implants put in and not a removable denture but a permanent situation, very similar it was like when I had my own teeth.
They have their own laboratory here, very very equipped, high tech lab, they are accredited by every major accreditation group in the world and then you can read it on the walls, it's quite impressive; the doctors themselves are very very impressive and very important to me, the cost was remarkable, it was a good 70% and some cases in some of the other estimates I had, 70% less than I've been told by at least a half of dozen dentist in the US, obviously first-world dental work and taking a vacation in what is considered one of the most beautiful countries in the world, it is a truly worthwhile experience.
That's it, it's over! I got my implants; the whole process, This is bloody amazing! To put the implants in, absolutely, absolutely no discomfort, I am like everyone else in the universe, had a little trepidation, a little fear about going to the dentist then, I had more than a little fear about having this done, it totally went away, no discomfort, 20 to 30 minutes and it was finished, the implants were implanted... I don't know what else to tell you except "I'm denture free".

April 28, 2020
Unprompted review

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