New Start Financial Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

  1. Legal Services & Government

Information provided by various external sources

New Start Financial Services is a mortgage brokerage firm who specialises in hard to place mortgages such as mortgages for self-employed, mortgages with CCJ or IVA as well as mortgages with other financially challenging situations.


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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

1 review in the last 12 months

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Rated 5 out of 5 stars

Exceptional Mortgage Support in a Tough Market – Highly Recommended!

We had an outstanding experience with New Start Financial and their owner and team. From start to finish, they were incredibly helpful, proactive, and supportive. Despite challenging circumstances and the current market conditions, they worked tirelessly to secure us an affordable mortgage so we could purchase our perfect home.
What truly stood out was their constant communication, we were always kept informed and reassured throughout the process. The team showed genuine care and empathy, while maintaining a positive and determined attitude to overcome every hurdle. They made what could have been a stressful journey feel seamless and easy, because they handled everything with professionalism and expertise.
We are beyond grateful for their dedication and would highly recommend New Start Financial to anyone looking for financial guidance or mortgage solutions. They don’t just provide a service, they deliver peace of mind.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

This five star rating is well deserved

This five star rating is well deserved! I cannot fault the service and advice I have received from Stuart. The service was prompt and seamless. The process of obtaining a mortgage was made simple and left me stress free. Thank you Stuart for all of your advice and helping me secure my mortgage. I am now living the dream in the house I wanted.
Beena Patel

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend New Start Financial…

I cannot recommend New Start Financial enough. From the first telephone conversation to completing my property purchase, Stuart was absolutely first class. Kept me updated at every single stage of the process. Good choices and advice given at each step He made a potentially difficult mortgage application completely pain free. An absolute pleasure to do business with. Thank you Stuart

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service provided by Stuart who is always happy to help and monitor the market to ensure you have the best deal.

I have been using New Start Financial Services for a number of years now and can not recommend them enough. Stuart impartial advice and help allowed myself and my wife to get onto the property ladder.

Thanks Stuart

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

This is the second time we have used New Start Financial to secure our mortgage. The service we have received from Stuart and Carole has once again been amazing. They go above and beyond and we can't thank them enough for everything they have done for us.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Stuart was excellent from start to finish with our mortgage application. Our offer was trickier than others but he took the stress out of the process and always kept me updated. I would highly recommend him to anybody in a similar situation to mine. We were turned down by high street banks but Stuart found us a lender and advised us on the market. 5 star.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Stuart Dibley

well, after some difficulty with lenders Stuart came in and sorted the lot, got me a great mortgage ratio wise which has left me very happy. Highly recommened folks.

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

First time buyer

I have used new start financial for my first house purchase. My case was not straight forward and made even more complicated by the issues faced during the global pandemic, Stuart however has been on hand to deal with every issue I faced and his knowledge of the mortgage process proved invaluable, his dedication was worth it’s weight gold. I will highly recommend Stuart and his team to anyone who asks.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service!
Stuart has been very helpful, professional and punctual! Always keeping us up to date and ensuring all the correct information is provided in the first instance to avoid any delays! Very Happy with our offer and cannot thank you enough Stuart :)

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

These guys are simply amazing at what…

These guys are simply amazing at what they do,
Stuart has been so patient with me and got me exactly where I needed to be to get my mortgage.
I did not think it would be possible at times as being self employed in the middle of a pandemic, but absolutely overjoyed with the final result.

They always search the best deals and will save you the most interest as possible.

I will absolutely recommend them to everyone.

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

An Execellent Service

I've been using Start Financial Services for 4 years now, and they must be the most remarkable business team I have ever ever come across! They are very professional in every little sense; they are extremely helpful; friendly; supportive; and patient with me; no matter how much help and advice I need from them, not only do they find me the solutions; they only make me feel very comfortable dealing with them indeed! Their fees are very good, and the team leader, Mr Lee Loizou is more than excellent; he always does his very best to find me the best of deal; giving me the best of help and assurance; a very very trustworthy professional. The lady Abigail couldn't be more supportive; she is such a good listener; very understanding and attentive; she always goes an extra mile to help; her tireless effort is remarkable. Amelia is another fantastic lady in the team; her friendliness; courteous ways and willingness to help is way beyond the best. The rest of the team, need I say, is just perfect in every little way - I would use them in years to come, their sense of professionalism overwhelms me!
Well done, Start Financial Services!

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Professional, honest, quick. I got rejected by one of the High Street Lenders because of the bad credit score. Stuart knew a lender who accepted my application and the interest rate is very attractive too.
Stuart, thank you so much!!

Joanna

September 3, 2018
Unprompted review

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