New York Scent Reviews 576

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I made an order on Nov 4th, 2024; today is Dec 21st, and the order has not been received, but they already sent three emails asking to provide feedback on the items sent.

Company replied

Rated 5 out of 5 stars

Great selection of FO's and packaging. My shipment of 35 - 2oz bottles arrived safe and secure. Looking forward to finding some permanent keepers for our new soaping business. Unfortunately, there is... See more

Rated 5 out of 5 stars

Amazing customer service and products. Fragrance oils smell great and work well with soy wax. Packaged with care. Continuous email contact until package was delivered. Processing time slower than... See more

Rated 5 out of 5 stars

I love this company for my soaping scents. Fast shipping never disappoints. They have the most authentic smelling dupes of brand name scents I have found. And they are the only company that carries... See more

Company details

  1. Hobby Store

Written by the company

Fragrance Oils and Mica Powder Colors for creating your own soap and candle products! Choose from many affordable fragrances and a beautiful array of colorants. Maximum $7.00 shipping in the USA! International shipping, too.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

576 reviews

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Rated 4 out of 5 stars

So very close...

So very close! Just a little more plum scent and I think it would match better. I actually am trying to find the plum scent to add, just in case you have it, please let me know asap. I've already made a beautiful cream that I use each day. Thank you

January 21, 2024
Rated 5 out of 5 stars

Crafting Excellence

New York Scent stands out for its exceptional service and product quality, particularly for those engaged in the art of soap making and other scented products. Customers have praised the company for its fast shipping and the outstanding performance of its scents in products like cold process soaps, where they behaved extremely well without causing acceleration. This has made New York Scent a go-to supplier for many, satisfying customers with every bottle of scent they purchase. Furthermore, the company's commitment to providing pure fragrance oils suitable for a wide range of applications, such as candles, incense, and soaps, underscores its dedication to quality and customer satisfaction. With positive feedback highlighting the reliability and excellence of their products, New York Scent is highly recommended for anyone looking for top-tier fragrances for their crafting needs.

February 3, 2024
Unprompted review
Rated 3 out of 5 stars

Scents are top tier

Scents are out of stock often, and I paid for a 1oz scent per month and never received them. It would be nice to have sales, discounts, or coupon codes. However, I must say that the scents are definitely top tier, strong (not overwhelming) in candles, soaps, body & bath products.

November 19, 2023
Rated 3 out of 5 stars

Great oils but out of stock alot

I love the fragrance oils! The only problem is they go out of stock frequently and stay out of stock for long periods of time. Can't really count on them when you need them unfortunately. Shipping also takes long than my other suppliers.

November 5, 2023
Rated 5 out of 5 stars

I love the personal notes

I love the personal notes. They have such quality fragrances and it's so affordable for a tiny starting business like mine. Also, remember to whoever is reading this, shipping times are not their fault(mine did arrive on time but it is approaching holiday season). Once it's handed over to the mail carrier, it's up to THEM(another entirely different business) to be timely.

November 10, 2023
Rated 3 out of 5 stars

Customer inquiry lacks expediency

I did inquire on website and on Facebook about my order and never received a reply. Customer service not your strong suit. I did finally receive my order timely. The bottles are in plastic ones, so I changed them to glass so they keep longer.other than that whether I purchase again from your company is questionable at this time.

September 17, 2023

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