Nexa Law Reviews 

264
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, helpfulness, and supportive approach, making complex processes feel manageable. Reviewers frequently commend the company for its prompt responses, clear communication, and consistent updates throughout their interactions. Many people found the overall service highly efficient, making potentially stressful processes smooth, straightforward, and easy to understand. However, some people mentioned experiencing delays and unresponsiveness, with a few feeling they had to closely monitor the process themselves due to perceived lack of attention. Despite this, many others consistently praised the team for making complex legal terms easy to understand and providing a personalized experience.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, efficiency, and dedication.... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication,... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who... See more

Company replied

Rated 5 out of 5 stars

Wesley & Sara did a fantastic job getting our house buy through super fast. In normal circumstances stances this would have taken double the time however, they made it work. No problem communicating... See more

Rated 5 out of 5 stars

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information... See more

Company replied

Rated 5 out of 5 stars

Sara and Wesley were extremely helpful, proactive and kind whilst dealing with the sale of my late father’s property. They arranged as much as they could without involving me when possible, which was... See more


Company details

  1. Lawyer

Written by the company

nexa law - providing legal services based around our core values of flexibility, value for money, quality and customer service. Call 0330 024 2420


Contact info

4.8

Excellent

TrustScore 5 out of 5

264 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(264)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an incredible experience we have…

What an incredible experience we have had with NEXA law. Samuel was always on hand to answer any questions and support us through both our purchase and the sale of our existing property. He really went above and beyond and we will certainly be back in the future. Victoria and Zoe were also incredibly personable. Thank you to the team!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, the service provided by Julia and Rebecca has been excellent, great communication and quick responses.
Thank you.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great Conveyancing Solicitors

Nexa Law were recommend by the estate agents for a house I was purchasing. All the way through the process Jayne and Rebecca were brilliant to deal with, explained elements I was unsure on and were very responsive in their communication and were diligent when it came to the detail in the documents and acting in my best interests.

Can highly recommend Nexa Law!

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

We planned a completion date 3.5 weeks…

We planned a completion date 3.5 weeks away to give plenty of time to exchange before hand. We needed to exchange at least 3 days before completion, Samuel Ogden was aware of this and was told multiple times. He told us on several occasions he had everything and we was ready to exchange, then on the last day at 4:52pm he asked for 4 further documents and still needed to request a mortgage statement from Nationwide. This should have been asked for at the beginning of the moving process and unsure why he said everything was ready when clearly it was not. This then prolonged our completion date even though we had 3.5 weeks for this to be sorted, unsure what he was doing for all that time.

Would not recommend.

July 29, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

This is not a Nexa client, the anonymous individual has placed the same review against other law firms, we are taking action

Rated 5 out of 5 stars

Jayne and Rebecca at Nexa

Jayne and Rebecca have gone above and beyond, their communication with us has been excellent, keeping us informed every step of the way, we didn't have to chase them for anything as they were brilliantly organised. The information provided has been superb. They have both been quick and efficient in everything they did and they have made this process a lot quicker, easier and smoother than we could have ever imagined. They treated us as people, with kindness and integrity and given us a very personable service, for which we are truly grateful and appreciative. These are values we feel are important and to receive them from you has been a blessing.

August 2, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Thank you for the kind words Dom

Rated 5 out of 5 stars

Rina Popat was exceptional throughout…

Rina Popat was exceptional throughout the process, and acted for us on both the buy and sell side. Our chain was on the verge of collapse, due to our buyers conveyancers being incompetent, which in turn caused the top of the chain threatening to pull out. Rina remained the only constant voice of reason throughout and always defended our position robustly and efficiently, pushing back and challenging various parties at the right time. Rina played a significant part in ensuring our chain didn't fall through. I would highly recommend using Rina Popat.

July 19, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Thank you Yuri, glad Rina did such an amazing job

Rated 5 out of 5 stars

Highly recommend Nexa Law

Jayne and Rebecca were amazing throughout the whole process of selling my home. Excellent communication and easy to contact when I needed them. Can't fault my experience with Nexa Law. Thanks again.

July 25, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Thanks Ian, glad you had such a positive experience

Rated 5 out of 5 stars

Third time lucky!

Third time lucky!
This was my third attempt with Conveyancers, as the first gave up on me and the second refused to communicate enough to reassure me I was in the queue. Finally asked the EA for a recommendation and was pleased by the service I received from Samuel Ogden and his team. Friendly, professional and their team dynamic means quick communication and efficiency. I will definitely recommend them!

July 19, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Glad we got it all sorted out for you

Rated 5 out of 5 stars

Very happy with the service provided by Jayne and Rebecca

Very happy with the service provided by Jayne and Rebecca, both very professional but really approachable and friendly. Offered me clear good quality advice and support at all stages of my instruction. Extremely quick to turn matters around and sort queries, I was never kept waiting. Very thorough and sound attention to detail. I would definitely recommend them and will most definitely be using their services again!

July 12, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Thanks for your review, glad it all went smoothly

Rated 5 out of 5 stars

Samuel Ogden and his team

I can't thank Samuel Ogden and his team enough. Buying a house is a stressful experience, but this team managed everything smoothly, alleviating most of the stress! They were always easily reachable by phone or email, making the entire process as smooth and stress-free as possible. Highly recommended!

June 26, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Thanks for the review, Sam and his team aim to offer a fab service

Rated 5 out of 5 stars

Highly trustworthy service

I have always trusted Sam with acting as my solicitor for any property purchases or sales. His communication is impeccable and has outstanding attention to detail. I have recommended him to others too and imagine I will continue to use his services for any future purchases or sales.
Thank you Sam and team ☺️

June 21, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Thanks for your continued support Katherine

Rated 5 out of 5 stars

Julia Hurren of Nexa Law

Julia Hurren acted for me before she joined Nexa Law. When buying another house and as a professional man with legal and financial management background, I had no hesitation to contact her again.
Rebecca, her assistant, is friendly and helpful too.

June 21, 2024
Unprompted review
Nexa Law logo

Reply from Nexa Law

Thank you for the review and confidence in Julia and Nexa

Rated 5 out of 5 stars

Excellent service

Samuel Ogden and his team have done a great job and they have helped us a lot. The way they have dealt with our process was excellent and the fact that they understood the situation that we were going through and still offered us support was very important. I will recommend your services 100%

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Zahrah was outstanding with shared ownership

Myself and my partner had a specific requirement as we wanted to purchase the remaining shares in our shared ownership property and re-mortgage.
Zahrah was nothing but honest, kind, patient and proactive throughout the whole process.
Zahrah’s experience and Knowledge played a crucial role from start to finish in what was a seamless transition.
We would highly recommend Zahrah to anyone purchasing or selling a house, especially when shared ownership
Is involved.
We can’t say Thankyou enough :-)

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Samuel Ogden agreed to act as our solicitor on a property purchase. Over a period of several months, he responded to less than half of our emails/calls, offered no help/explanation on the purchase process (we were first time buyers), and less than a week before we were due to close, he informed us that he would no longer act as our solicitor, due to our funds requiring enhanced AML checks (we'd disclosed our source of funds several months before, he simply didn't review our documents). He offered no apologies, and his negligence cost us several thousand pounds due to the ensuing delays.

The next solicitor (which we had to find with no help from Nexa law) closed the transaction within three weeks.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

We dealt with Jayne and Rebecca at Nexa Law. They always go above and beyond to meet deadlines, maintain strong channels of communication and update their clients at their earliest opportunity. They often work out of hours to ensure deadlines are met, and having used them twice now, we will not go elsewhere. They really are the best in the business and we can’t thank them enough for their services. Highly recommend.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Samuel has set the bar very high!

Samuel was absolutely fantastic in helping us with our sale and purchase. Due to some complications with the property we purchased Sam was able to help keep everything moving smoothly and provided us with regular updates. He is bursting with knowledge and experience and we wouldn’t recommend anyone else to deal with conveyancing other than him. He sets a shining example of what conveyancing should be and has set the bar incredibly high. Thank you for everything you’ve done for us Sam.

May 14, 2024
Unprompted review

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