"DO NOT USE THIS COMPANY!! THEY ARE SCAMMERS" Bought a car real time scanner off NexDiag, total disaster, paid £171, but then had to pay £44 on top, this was never mentioned before purchase! on delive... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On site, place order and they pop up. First, they cover info from order placement which you cannot read or copy. If you close survey you lose your order page. Second, their survey consists of question... See more
could not sign up as a seller after multiple attempts, I continued to receive the following message; "We're sorry, we cannot find the page you are looking for. Please return to the NexTa... See more
As an advertising merchant with $20k-$50k monthly budget on nextag alone I am frustrated with the Customer Service or the total lack of it. I sent out 3 messages to them and they responded on day 10... See more
Company details
Information provided by various external sources
NexTag, a comparison shopping engine, Helps You Find the Best Value on the Web for Computers, Electronics, Home & Garden, Clothing, Hotels, and More.
Contact info
United States
- www.nextag.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"DO NOT USE THIS COMPANY! THEY ARE SCAMMERS!!!
"DO NOT USE THIS COMPANY!! THEY ARE SCAMMERS" Bought a car real time scanner off NexDiag, total disaster, paid £171, but then had to pay £44 on top, this was never mentioned before purchase! on delivery of item, there was NO INSTRUCTIONS" there was no power cable to power unit!! on photo advert there was a cable and a magnetic holder to place product on dashboard! upon delivery, there was no cable!! no magnetic holder!! this company are scammers! I asked for a refund, they sent me a return label that looked compliant, but would not print off, and was obviously a scam, making it look like they sent me a label for ebay to see, but factually not usable!! I am in limbo now, item not usable, I asked them how the dash is powered? They stated they did not say a cable was provided, so I asked HOW DO YOU POWER THE UNIT?? NO RESPONCE!! spent £229, DON'T GO NEAR THIS COMPABY!
could not sign up as a seller after…
could not sign up as a seller after multiple attempts, I continued to receive the following message;
"We're sorry, we cannot find the page you are looking for. Please return to the NexTag Home Page and try again.
If you think you have encountered a problem, please send us e-mail at 'support' at nextag.com
Thank you for using NexTag."
I then attempted to write an email to said support, and received a delivery failed error;
support at nextag,
The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.
I'm disappointed.
Terrible company
Terrible. Ordered an item, came 3 weeks late. Had emailed them and they didn't reply. When I finally got my parcel half of it was missing!!! Just emailed them again, to see where the rest of it is, I wonder if I will hear back! My money may as well have gone down the drain. So disgusted by this company
WORST COMPANY
WORST COMPANY
I sent numerous emails to close my account and refund our funds and it has been over 1 1/2 years now.
MERCHANTS BEWARE
Ordered on wowcher a paur of earphones …
Ordered on wowcher a paur of earphones and still not recieved them 3 weeks later!!! They was a birthday present and have not been recieved not happy at all about this I will NEVER USE THIS SITE AGAIN!!!
Saved lot of money by price history …
Saved lot of money by price history option at nextag. Like for iphone 6
good competitive pricing
Purchased 55 Samsung LED smart HDTV from Nextag at a really good price.I have used them extensively over the past several years and would highly recommend Nextag to all my friends.
Good deals with average UI experience
Deals are good on site.Big catalog to chose from with most of big merchants and deals. However they should work on UI and color scheme.
Tom
poor company poor costumer servive poor service
we start doing business with them after 4 weeks we listed our product and contact them every day and they respond to our email within 3 business days.
finally our account getting active after 4 weeks and right after they are open an account they deactivate the account and here is massage from them when we asking the reason:
Dear Sir,
We appreciate your interest in becoming a Nextag seller and sincerely regret any inconvenience this may have caused.
Please note that Nextag reserves the right to approve, disapprove or suspend accounts at our sole discretion.
that set ....spend money and time about 30 days and how easy they solve the problem.this company is a joke and poor costumer service.
IF YOU ARE A MERCHANT AND WANT TO DO BUSINESS WITH NEXTAG THINK TWICE AND DONT GIVING YOUR MONEY TO THEM.
Great product at a great price!
unwanted interruptions
On site, place order and they pop up. First, they cover info from order placement which you cannot read or copy. If you close survey you lose your order page. Second, their survey consists of questions from how satisfied are you from merchandise to receiving shipment. If I just placed an order how would I possibly know? I can now see how inaccurate any reviews would be from this site.
corrupt file
My 2012 Turbotax business file was corrupt. Called Turbotax and they told me to send it back and get a refund. Also corrupted the 2012 Home and Business file I already had loaded and used. This is costing me way too much time and money.
Horrible Customer Service
HORRIBLE CUSTOMER SERVICE!!! As a merchant listing our products online with Nextag I am appalled with their customer service. They deactivated 3 of our shopping feeds without ever contacting us. NO EMAIL! NO PHONE CALL! And this happened a week before Thanksgiving, the busiest shopping time of the year. We called multiple times but the only number listed is a call service number. We left several voicemails and never got a call back! We have been a merchant with Nextag for a long time so I was able to find a very old phone number which an engineer picked up. He told me to call the 1-800 call service line. I asked him to send me to someone in customer service, and he told me again to dial the 1-800 line. I asked him for anyone else and he said he didn't know anyone else at the company at all. He honestly told me he knew no one else that worked at the company with him. They finally emailed us back after I clearly asked for a call not an email. Their email gave us three very generic tips to get our feeds back live, none which are guaranteed to work. This is the worst customer service experience I have encountered as an online merchant. I am not a fan of writing negative reviews but they left me no choice. I understand they are probably cutting back because they are scared of the new Google Shopping but customer service is not the place to cut back. It's clear they have moved all their staff to India and only reply via email. It is outrageous that we spend the money we do with them every month and don't have a representative to deal with. I hope Google Shopping puts them out of business. It is actually easier to get a hold of someone at Google on the phone, and that is saying something. If you are a merchant looking to list your products with Nextag you better think twice.
The can opener did not work much better than the old one, so I have found one that has great reviews by comme4rcial kitchen people.
This can opener is almost exactly like the one we have. One flaw is the pin holding trhe yoke is not removable like the old one is. the gear meta seems to be too soft or fills up with can shavings and soon does not spin the can. We have decided twice is enough with this brand and have gone to a brand that has better reviews by commercial kitchen people.
will not answer email or phone.
was not what I expected and tryed to get in touch with company to no avail. ended up sending back to sender and I am sure I will not get full credit. very bad transaction and would not deal with seller and would tell anyone not to deal with them.
Very unresponsive service ruining a product with great potential
As an advertising merchant with $20k-$50k monthly budget on nextag alone I am frustrated with the Customer Service or the total lack of it. I sent out 3 messages to them and they responded on day 10 saying they are looking into the matter and it has been 2 weeks since then. I have lost faith in their management.
I know very smart employees (ex-colleagues) who worked here but the senior management is quite poor.
Excellent
I have been using Nextag for past few years and had nothing but excellent experience. I have used the site to compare prices from electronics to kitchen items to outdoor items.
The best thing that I found was the categorization of data and how good it was me to find what I was looking for. Great Job Nextag Team.
Fantastic prices and great shipping
Ordered off of Totalhockey.com (the RT portion of the site) this was really great got exactly what I wanted at a price I was happy to pay.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








