poor communication, taking too long to ship order.
ordered 1 trucker cap 12 days ago and they have not done anything but confirm the order and take my money, still waiting for a shipping confirmation
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NEXT GENERATION HEADWEAR® is a premium headwear brand and inventor of the Swap Cap™ with unique and interchangeable magnetic Swap Badges™. To avoid overproduction each collection will be released as limited edition and all caps are made with 100% high-quality materials. It contains the patented Magnetic Badge System™, designed by creative engineers based in Munich, Germany.
ordered 1 trucker cap 12 days ago and they have not done anything but confirm the order and take my money, still waiting for a shipping confirmation
No communication at all!
I ordered three hat, and they said they would be delivered within 2-4days. Over one week later I still had not received the hats nor had they replied to two emails I had sent. 10 days later I receive two hats (not three) and still no reply to any emails about the 3rd hat. Really disappointing
Great Product, fast delivery and amazing communication! It was a pleasure!
Great quality product and amazing idea with customisation options!
Their caps are great. I ordered the cap recently and it arrived in just few days. Materials are of high quality and possibility of changing badges on the cap is also cool
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