NEXT LEVEL UK Reviews 501

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products, describing them as well-made, solid, and impressive. Customers found the ordering process easy and appreciated the wide range of items available, often finding exactly what they had been searching for. The delivery service was consistently highlighted as fast and efficient, with many receiving their orders quicker than expected and well-packaged to prevent damage. Reviewers also commended the excellent service, noting the helpful and informative staff who made their overall experience positive. However, some customers experienced issues with delivery, including delayed arrivals, packages sent to the wrong address, or items not being dispatched as listed. A few reviewers also received damaged or incorrect items, with one person mentioning a manufacturing error and another noting a product that broke on first use. There were also instances where customers did not receive their package at all or faced difficulties with identity verification for their order.

What people talk about most

Product

Consumers find product quality to be exceptional, with many describing items as well-made, durable, and... See more

Quality

People report positive experiences with quality, often describing items as amazing, incredibly well-made, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the speed and ease... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to select and order the product. The delivery was prompt and very well packaged. When the lightsaber arrived it came with loads of free things including an excellent hard carry case. The Darksabe... See more

Rated 5 out of 5 stars

Saw and decided to impulse buy a product for my nephew. Ordered it on Sunday 21st and it arrived on Tuesday 23rd December (expected to take longer with it being so close to christmas). The product def... See more

Rated 5 out of 5 stars

The wide range of products is simply amazing; it has something for everyone. The quality of products sold is first-class, and the customer support team is extremely helpful and friendly. I recommend t... See more

Rated 5 out of 5 stars

Absolutely phenomenal products at a much more affordable price than you would expect. The staff at the UKGE stall were fantastic and explained the entire process and what would happen with delivery... See more


4.5

Excellent

TrustScore 4.5 out of 5

501 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Overall the sword is great and I…

Overall the sword is great and I received a few compliments for it. But my only problem is the Hilt wrapping is Gold instead of Light Purple. So the sword isn't 100% accurate to Trafalgar Law from One Piece.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

I went to Comic Con on Sunday the 25th…

I went to Comic Con on Sunday the 25th and I apologise because I should have reviewed sooner. I did not get the name of the guy who served me, but he was great. It was very busy but was dedicated to talking to me and getting the best deal for me. Thank you, the lightsaber that was purchased was ace

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and good products

I just received my Angel blade and I love it.
Looks so much like the original ones.
Thank you for a fantastic service and quick response on the mail.
My order was handled by someone called Zoe and everything was top service.
Thank you so much and I will definitely shop at Next level again soon.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Worth Buying From.

My purchase from Next Level was a risky one becti knew nothing about the site but whenever I noticed how positive the reviews were, I took that risk and it certainly was well worth it. I'm a Mandalorian fan and I had to have it in my collection. It arrived with no problems, super fast too. It's a beauty. Quality is excellent, it's comfortable and flat out awesome.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

I bought the Wooden Elucidator replica…

I bought the Wooden Elucidator replica and was genuinely blown away by its quality. Now I just need to buy the dark Repulser replica to complete my Kirito cosplay. Given the quality of the wooden version, I’ll be going for metal next time as I imagine the quality will be even greater

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent quality LOTR replica sword at a great price, looks stunning on the wall!

As a big fan of the 'Lord of the Rings', I recently purchased the 'Lord of the Rings Sword of King Elessar Aragorn Anduril Metal Sword With Wall Plaque' from Next Level UK. This is my second purchase from Next Level UK and I must say everything was to the same high standard again. Easy to order, great price, fast delivery and most importantly an excellent quality replica sword that looks stunning on the wooden wall plaque that comes with it. I would highly recommend Next Level UK.

April 29, 2025
Rated 5 out of 5 stars

'Excellent' all round experience with Next Level UK!

I purchased the 'Lord of the Rings Premium Metal Blade Sting Sword with Plaque' in April 2025 from Next Level UK and the whole experience was excellent! The price was the best I found online and even better with a 5% discount on my first order and free delivery too! Delivery was quick and the item arrived in perfect condition and looks amazing displayed on the wall at home. Thank you so much :-)

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

I Have purchased a couple of…

I Have purchased a couple of collectable items from them in the last few weeks. I have found them to be super fast on delivery with great care taken to package the items. The items they sell are unique and I would highly recommend them to anyone looking to buy some amazing collectable items. They truly are a trusted company and I will definitely use them again soon. Thank you Next Level.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

Wow!!!

Wow! It’s so cool, I got it for my pokemon mad partner for his birthday, he’s not seen it yet but I got it out to have a look and check everything was in working order and even though I’m not a pokemon person it’s something I definitely won’t mind having in the bedroom! Really well made and looks very expensive. I can’t wait to see his face, definitely recommend.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Umbreon Pokeball night - light

The quality of the item is first class. As I looked at it, I fell in love with it. The item is exactly as described and I paid a great price for it. Well worth the money. I knew I wanted the Umbreon as it is one of my favourite Pokémon. Thank you Next Level for producing a brilliant item.

April 22, 2025
Unprompted review

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