Night Vision Guys Reviews 

691
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I found them a year ago while searching for a thermal rifle scope. Their product descriptions are detailed and accurate. If you need help they walk you through the process and give advice. Im now a re... See more

Rated 5 out of 5 stars

Picked up the PVS-7-2+ with the Photonis tube (FOM 1300+, 64+ lp/mm) from Night Vision Guys and it’s outstanding. The tube is clean and sharp with excellent resolution and low-light performance, and t... See more

Rated 5 out of 5 stars

I had a little confusion with when my order was going to ship. I placed the order on 09/26 and had yet to receive confirmation or estimated ship date by 09/30. I reached out to customer service (by... See more

Rated 5 out of 5 stars

Batteries came dead. Also the IR laser and flood light stop working within 3 days. I submitted a claim through holosuns warranty program waiting to see what comes from it. The Holosun laser I rate a 1... See more

Company details

  1. Hunting Store
  2. also in
  3. Hobby Store

Information provided by various external sources

Superior product selection combined with customer centered service and aggressive pricing in the space of night vision and thermal imaging for law enforcement, hunters, security professionals, UFO enthusiasts and general public. We offer great deals and free shipping on Night Vision and Thermal Rifle Scopes, Goggles, Binoculars, Monoculars, Lasers and many other related products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

691 reviews

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4.8

All reviews

(691)

16 reviews in the last 12 months

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Rated 4 out of 5 stars
Night Vision Guys logo

Reply from Night Vision Guys

Our apologies, but with all due respect, you can't blame our company for FedEx's prices, can you? Our system is tied in to Fedex so everything is based on weight, dimensions, location, signature required, etc.

Rated 5 out of 5 stars

Outstanding customer service

All of my questions were answered and answered fast. Great experience, if only other companies operated in the same manor. Thanks again NVG’s I will be placing another order soon!

June 3, 2022
Unprompted review
Night Vision Guys logo

Reply from Night Vision Guys

Music to our ears! Thank you so much!

Rated 5 out of 5 stars

Awesome Customer Service!

I had emailed Night Vision Guys at the beginning of the month for stock availability for some units since I had planned on making a big order, they had replied quickly, then I dropped the ball and thought I sent a reply email back...which I hadn't. I emailed them just a few days ago, apologizing and asking again for assistance. Within a few short hours I was taken care of, order placed and paid for even with nearly a month of time between emails! Very few companies have this level of customer service, and I can honestly say that I will happily be ordering from them on the future!

May 26, 2022
Unprompted review
Rated 4 out of 5 stars

Shipping

There should be better way of giving shipping ideas . At least an estimate on days to receive .

May 21, 2022
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Gave me an upgrade on my nvg unit because the one I bought was not in stock. Fast shipping and great communication. Unit is awesome too. I’m very happy with the product and the service.

May 18, 2022
Rated 4 out of 5 stars

Delivery time was wrong!!!

I ordered PVS7-P,I am delighted with the product, I have been testing it in my apartment and urban environment . It works as advertised!! The only I suggestion is to enlarged the holes for the neck strap. Mine didn't fit.

The only issue I have Is the delivery time. I was told it would come Wednesday after being sent Tuesday. That was super wishful thinking on the person that wrote it. It arrived Friday which was acceptable. To have an accurate time when it was suppose to get here would of been nice. Since I need to have some one at my place to accept the package.

This was no reflection on The night Vison Guys!

Good Day!!

May 16, 2022
Rated 5 out of 5 stars

After months of research

After months of research, I decided to purchase a PVS-14 monocular from NightVisionGuys. During the internet buying process, I had some difficulty completing the transaction online. I quickly identified the Contact phone number. Within a minute, I was speaking to a customer representative who answered my questions and handled the sales transaction over the phone. Friendly. Professional. Appreciated. Looking forward to the end of the week when the item is delivered!

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

I use my NVG to navigate my backyard after my wife locked me out

I ordered a NightVisionGuys PVS-14 Gen 3+ Monocular with filmless L3 Harris Tubes. The price was unbeatable. They offered 20% off with additional perks and a free rose for Mother's Day. They offer flexible payment solutions, and they shipped immediately. It arrived a day early, and let me tell you, the quality is amazing. It has almost that same "hyper real" feeling of high quality scope glass. I have had a blast testing it out in different environments so far, and I can't wait to use this in conjunction with my thermal to do some coyote hunting as soon as I can.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

I am an army combat veteran and I came…

I am an army combat veteran and I came across this company from a fellow veteran I’ve served with. The company is so amazing for the great gear and great customer services. From start to finish they help you out with any issue that arrives. I can’t say this enough. They truly care for there customers and are willing to help with any questions and or issues. Definitely gonna buy more nvg’s from this company.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

100 Customer Service

Felix didn't answer my phone call, because they were closed at the time (east coast to west coast time difference) HE TEXTED ME IMMEDIATELY!!! price matched for me and called me up to process the transaction... If that isn't customer service I don't know what is. This all happened today. I think he even upgraded my shipping to 3rd day. I mean, if everything comes in good I'll be ordering all my stuff from Felix at Nightvisionguys! Thank you!!!

April 26, 2022
Unprompted review

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