Nikkiflower Reviews 121

Worst company I have ever I don't think even they have a company they will take your money after that deliver nothing on time
Even they will not pickup your call neither they reply on WhatsApp

I met with very bad experience with this company

I recommend everyone never go with this

Terrible experience – do not trust them!
I placed an order for morning delivery. First, they informed me that some flowers were unavailable and offered replacements. I agreed, but they still didn’t deliver until 5 PM. Every time I called, they said, We’ll call back in 5 minutes, but never followed through. Highly unprofessional service. I strongly recommend avoiding this company.

Frauds .. took the money but did not deliver the flowers .. should never order from this website

Good service. Order Tracking needs to be implemented.

I placed an order for an orchid bouquet for my mom’s birthday, but what was delivered was completely different — just 6/7 off-white roses, which looked far from appealing or special.
I immediately contacted customer service, and they told me a complaint would be raised. It has now been over two weeks, and despite multiple follow-ups, all I’ve received is a cold, indifferent late responses.

The difference between what I ordered and what was delivered is unacceptable. This was not just a bouquet — it was meant to convey love and care to one of the most important person in life. Clearly, the company does not understand the emotions attached to such moments. We would have been happy if they accepted their mistake and have done a fresh correct delivery next day , which shows they care for customers.

If you cannot ensure that customers get what they order — and show basic respect for their concerns — then there’s little point in being in this business at all!!!

The product was good and fresh, and cake was amazing

Worst experience ! Please dont order anything on this website, they are super unprofessional. I had a birthday delivery for cake and bouquet today between 9am-3pm slot. I had placed this order 3 days ago. Today, I was tracking my order in the afternoon and saw there is no change in the status. Then i called their number to get an update , they said they will check and get back. They got back to me at 3 pm saying they cant deliver it today. I expressed saying birthday is today and cake will be required for today. They said they will check and get back but they didnt. I called them at 7 pm. They said it will be delivered tomorrow and i said whats the point now they said they will check get back and then they stopped receiving my call. I kept calling but they cut my call. Then i looked at the status on their website again and date was moved to tomorrow. If you want to really have a trust worthy experience then this is not the place. They are false, bogus. Lets see i am going to ask for refund because now the most important occasion is gone and if you would want your day to be special then do not order through this website because they are unprofessional, fake and not true to their commitment.

The flowers are really beautiful n fresh..n the cake is yummy...looks fabulous...thanks to Nikki flowers for such a nice service ❤️

I ordered a red velvet cake for my boyfriend birthday. I ordered in the evening and asked them to provide the delivery within 1:30 hours. I asked them about my planning to celebrate my bf birthday. So they agreed and delivered the cake on time in a very short notice. Also, the cake was very delicious.

It was a last-minute decision to send flowers to another city for my wife. These guys did an exceptional job, providing high-quality flowers and excellent customer service with frequent updates.
I will consider them again for the service. Highly Recommend.

Do NOT purchase from this website – very poor service!

I had a terrible experience with this company. I placed an order for a wedding anniversary gift, expecting it to arrive on time as promised. Instead, the delivery was delayed by an entire day. What made it worse was their misleading updates – they kept saying “it will arrive in an hour” or “just 30 more minutes,” but nothing happened.

This kind of false reassurance and poor time management is completely unacceptable, especially for time-sensitive occasions like anniversaries. Extremely disappointed with their service. I would strongly advise against ordering from this website.

If there was option of giving zero star i would be glad to that
1.DELIVERY WAS LATE SUPPOSED TO BE DELIVERED 10am delivered at 5Pm
2.company doesn’t care about customers satisfaction
3.delivered wrong cake booked most expensive cake and delivered basic cake
4.The company is literally very stupid the delivery person doesn’t know what he is doing
5.Management need learn basic customer service guidelines
6.Worst platform to book with

They deliver happyness on time.. With fresh flowers and very tasty cake. I got what I ordered.

I ordered to Ernakulam, i was expecting to make a surprise but this company ruined everything, They never deliver on time , not to the people we need to deliver the item. i will never recommend this to anyone. never again.

Very very worst experience. Placed an order for a bouquet on Saturday morning for it to be delivered before 4 pm in the evening. But even before 4 o’clock, got a message, the bouquet arrived and delivered. When contacted the desk office, the executives replied in very bad language and very col behaviour to customer. They are not fit to be tell marketing executives . Till 5 o’clock the bouquet was not delivered, then I get a call from the partner at Chennai, they received message to deliver , but by then I had to make another arrangement. The fact is this online Nikki flower is totally a very very underrated service provider with uncultured telly executive. Please don’t order through this Nikki flower

Worst experience and not worth at all.less flowers and no proper arrangements of flowers..cake looks very basic not as per the picture shown. I have ordered in the morning at 10 am and they have delivered at 8:45 in the night. Looks very unprofessional.

I bought red Roses they provide pale roses

Very bad experience with nikiflower I odar for my friend they deliver expiry date chocolate and cake also with bad smell .. no refund 👎🏻

Very Disappointed with Nikki Flowers
I ordered a combo from Nikki Flowers, and I'm extremely disappointed with the service and quality.

The cake was not good, it was very hard and didn't taste fresh.

The flowers were not fresh either, which completely ruined the surprise.

I contacted Nikki Flowers and raised a complaint, but I have received no response so far.

This is very unprofessional. I trusted Nikki Flowers for my special occasion, but they failed to deliver. I would not recommend them to anyone.