Nikwax Outdoor Innovation Reviews 

23
•
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Used Tech wash and TX Direct spray to proof a Didricksons rain jacket. Followed instructions to the letter including pre rinsing my washing machine. First foray out and there was a vague suggestion of... See more

Rated 1 out of 5 stars

I've never understood why nikwax get the exposure they do, the products just don't work as designed, or if they do, only marginally on initial use. The waterproofing products are "initially" water rep... See more

Rated 5 out of 5 stars

Great products and great customer service. I've seen bad reviews of Nikwax Tech Wash and TX.Direct but my experience could not be different. I use these all the time on my waterproof jackets and trous... See more

Rated 1 out of 5 stars

I've used Paramo and Nikwax for a very long time and own several of the jackets/smocks/trousers. Modern Nikwax doesn't work. Old Nikwax proofing was fantastic and worked perfectly. As a company they a... See more

Company details

Written by the company

Environmentally friendly product range for outdoor activities. Waterproofing, Cleaning and Conditioning for clothes and Equipment.


Contact info

2.2

Poor

TrustScore 2 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(23)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well I cannot understand the bad…

Well I cannot understand the bad reviews here at all. I've used the products of this company here for years, and hundreds like me on the outdoorsmagic. Com forum testified to its great effectiveness too, on making various types of a variety of products for all outdoors needs, as long as you use the correct Nikwax product for the job you need doing. Yes if your garment is old and well used and has a membrane delamination problem then no products will assist you anyway. Its just you got to life end of your garment. Check the Nikwax website first for all the details of what product to use where and how. I stand by them as being a really good outdoors company making great products to keep outdoors gear in tip top shape. Plus they're environmentally sound products which is important to leave no trace of harmful chemicals too outdoors.

June 24, 2021
Unprompted review
Rated 1 out of 5 stars

Nick Wax Bad Product Bad Service Bad Company

Isn't it funny how you know within seconds of talking to someone they are not going to give you the time of day. I called nick wax today because their product has not only ruined my £200 plus Aigle jacket but it's also did not do anything to waterproof it. Spoke to Nicknwax and the gentlemn informed me it's because the jacket is delamination wow what a word. Anyway he said send it in, I mean what is the point he has already made up his mind. I'll send it Aigle and see if they think the fact this awful product has taken off a rubber Aigle badge and the rubber hood sealers. See if they think all this has happened due to Nick Wax Nick being the appropriate word. Awful product awful back up service Avoid avoid avoid. Unless of course you don't mind risking ruining your expensive jacket
Oh yes also my wife put in her Eastpak Bumbag and that has come out about as waterproof as a shammy leather or siv

September 12, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look