Nin-Nin Game Reviews 2,973

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and the wide selection of items available. Many people appreciate the competitive pricing and the efficient ordering process, often highlighting the secure and protective packaging that ensures products arrive in perfect condition. The delivery service is frequently described as fast and reliable, with many consumers noting timely arrivals and clear communication regarding their orders. However, some customers also noted issues with shipping, including unexpected additional costs, delays, and problems with customs procedures. A few reviewers mentioned dissatisfaction with the company's handling of these shipping complications, such as difficulties with refunds or re-shipping items.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers consistently praise the... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast shipping, with some... See more

Price

Customers consistently note positive experiences with price, often highlighting great and competitive prices,... See more

Order

Customers generally report positive experiences with their orders. Many reviewers praise the smooth ordering... See more

Quality

People report positive experiences with quality. Customers consistently receive items in perfect condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order with Nin nin quite regularly and was always satisfied with my experience. years ago I started by ordering from them through Amazon,box was damaged but the figure itself was OK. They did r... See more

Rated 5 out of 5 stars

I have purchased from Nin-Nin Game a lot. My latest purchase was Pop up Parade Overlord Albedo size L. Fabulous figure. The promo photos and the actual figure were spot on which was great. I hate wh... See more

Rated 5 out of 5 stars

I've been buying from them since 2022. I've never had any issues or problems. I think their points system is great. My latest purchases have been S.H.FIGUARTS: Star Wars Episode III - Revenge of the S... See more

Rated 5 out of 5 stars

NNG is my number one store for buying export figures. They’re always amazing, costumer service 10/10. They have some delays lately but it’s because of the demand. We all love NNG for many reasons but... See more


Company details

  1. Figurine Shop
  2. Collectibles Store
  3. Game Store
  4. Hobby Store
  5. Toy Store
  6. Trading Card Store

Written by the company

Nin-Nin Game is the specialist for Japanese Import of Video Games, DVD/Blu-rays, and hobby goods (figures, goodies, collector items, etc.) brand new or used, and your one-stop shopping ressource on the internet! Everything directly imported from Japan (Osaka) ! Since 2006, we provide Japan import enthusiasts a large and daily updated range of collector products and limited edition items only available on the Japanese market. All products scheduled to be released in the coming months are available for pre-order, and regularly added and updated in our catalog. Check our site daily for updates and specials! We ship Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 53% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Literally my go-to place

At this point, I'm a loyal client. I love buying with them because costumer service is great with communication and the shipping is always fast!

I've been buying figures with them for a few years now, and they never let me down to this day :)

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent for importing collectibles!

Amazing place for importing collectibles! I've ordered so many figures from them, and have had zero issues. After the US tariff situation they promptly got a solution to ship with zero hassle to the buyer so I could continue to purchase collectibles while others are still holding orders. Every order that I have got from them has been well packaged and arrived safely. Would highly recommend them.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best japan shop where to buy…

One of the best japan shop where to buy from. If they will implement a private warehose mechanic as other competotirs they coul be the best.
In any case they have a large catalog, nice prices and very good shipping options.
Let's give them a try: you'll be glad!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Good option if you are looking for Japanese products

I ordered a few times from Nin-Nin Game and they are one of the best stores online if you want to get Japanese merch. Good packaging, plenty of options for delivery depending on how quickly you want your your stuff to arrive. Good prices too, at least in line with what you would pay in the local market. I definitely recommend it.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

A genuinely pleasant shopping experience

A genuinely pleasant experience. All of my purchases were delivered on time and without any issues. I’ve also never encountered any problems with customs, which made the entire process smooth and stress-free. Overall, I’m extremely satisfied with the service and would happily recommend it based on my experience.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

First nin nin game order

I placed my first order with nin nin game. Despite having some problems due to my lack of previous experience, they helped me with every issue I had. Their customer service was excellent, and I would definitely order from their website again.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

The BEST Store

I've shopped at many stores, both in my country and abroad, both online and in physical locations, and honestly, NinNin is the store I always trust. I end up buying everything from them because of their customer service, prices, shipping—everything.

I can't say I've had any problems because I haven't.

I hope to continue buying as much as possible from them now and in the future, as I feel completely secure with them.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Nin-Nin a better alternative to amiami, here is why

I've been a collector for 10 to 15 years, and I've gained a lot of experience during that time. I know the feeling when a precious figure runs out of the usual stores, such as AmiAmi, BBTS, HJ, and many others. Your second-best option is Mandarake. But what if it's also sold out there?
You'll feel a cold sweat go down your back and realize that you'll have to turn to the secondhand market, like eBay or some local websites. God forbid you end up buying on AliExpress, not because you won't find it there but because you're more likely to get ripped off.
If you're a serious collector, then you're familiar with everything I said. But I have good news for you: Some years ago, I found a place called Nin-Nin Game. At first, I was doubtful about buying there, but I'm glad I did. Nin Nin is one of the best places to buy figures, not just as a second option but as a primary one. You'll find the same Mafex, S.H. Figuarts, and Figma figures that you'll find anywhere else. Many times, you'll also find better prices. Even more importantly, you'll find those figures that have sold out everywhere else. I don't know how NinNin manages to keep their stock while everyone else is sold out, but they do, and you should know about it. In short, Nin-Nin Game is a great place to buy collectibles.

By the way, for those living in countries with strict importation fees, you should know that NinNin is also sensitive to this issue — if you catch my drift ;)

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

A pleasant experience

All my purchases were delivered on time without problems, also I haven't had any problems with customs either, and I'm very satisfied with the service.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent shop for fans of Japanese pop culture

I've been a repeat customer of NNG for many years now. Their customer service may be a little slow to respond but they are very concerned with giving the client a good experience. Shipping and tracking are going to depend on the options chosen, but I have never had a problem and accept that overseas shipping is never going to be cheap.

December 19, 2025
Unprompted review

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