I bought NuDerma Clinical Skin Therapy Wand a month ago and and unexpectedly stop working. Been Used ones a day always following the instructions. Never been dropped or hit. Guarantee is onl... See more
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Ninth Avenue.au - (although they claim to be "Australian" ) is actually an Indian (or thereabouts) company with many different websites selling overpriced items - wouldn't suggest buying anything as... See more
Very bad experience. Creates the impression of being local, but ships from abroad (US in my case). Delivery takes forever (more than 3 weeks). Customs handling fees were more than product’s value. Pac... See more
Every time I buy products online I always looked on the product reviews just to make sure that my money will not be wasted. Ninthavenue never failed me. Had the best experienced buying skincare produc... See more
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Fraud
Fraud. Please report to fraud alert. I have already done so and I'm claiming a refund via the small claims court. Please report as much as you can
Just a scam and fraud company
SPEND YOUR MONEY WITH SOMEONE ELSE....DON'T TRUST THEM
Placed an Order 1st August and still waiting. Emailed them heaps of time and never will give me an answer on if is sent or tracking. I wish I had read all the reviews before I got scammed. Disgusting how they can get away with this.
Scam website
Scam website.
Claims to be Australian subsidy of an American website. But actually just Indian conartist. I spent some time trying to find an actual australian based shop that sold my item. Thinking I found just that. Turns out it is just a sham.
Ordered my item on the 14th of May. Item never came. Several email exchanges were nothing more then delay tactics. First claims that they sent another item, with tracking. After several weeks the tracking number disappeared. Several ignored or diverting emails later I demanded a refund. That was over a month ago. Been fighting since.
Filed complaints with my bank and ACCC. The more people who complain to the ACCC the quicker we can get the Australian website taken down.
PLEASE READ THIS REVIEW BEFORE PLACING…
PLEASE READ THIS REVIEW BEFORE PLACING AN ORDER ON THIS FRAUDULENT WEBSITE (IF YOU MUST BUT I WOULD’T IF I WERE YOU).
I am only posting a review due to my online experience. I was browsing the internet looking for where to purchase my body lotion rather than travelling to Paris when this ridiculous website popped up in my search.
A-Derma is retailed online for at most £23 including delivery and I have bought this product and others from the same range less than €20 in Paris and I am appalled that this bogus “company” is still allowed to trade online, their RRP is hiked up to about 400%.
As a proof that they are a scam website they selling this body lotion 400ml at £81.00 and according to them the RRP is £134.
If you’re desperate to order from them then I would suggest you make payment via PayPal....oops they probably don’t have PayPal as one of their payment options.
RUN AWAY
RUN AWAY
THEY STEAL YOUR MONEY
FIGHTING FOR THREE MONTHS TO GET A REFUND BECAUSE ANYTHING HAS ARRIVED !!!!
just saw all of the reviews
just saw all of the reviews
Is it possible to stop the money transfer
just placed an order today :(
Headrush / Homeloft UK / Ninth Avenue…
Headrush / Homeloft UK / Ninth Avenue are all connected companies. Read the reviews please people, non-delivery / inferior products and loss of your money is an absolute reality.
Hopeless company
Hopeless company - avoid, avoid, avoid - selling items that they cannot fulfil.
Placed an order online
Placed an order online, payment was made and a week later the order status is still 'processing your order'. Cannot get any response either by phone or by email. . . . .
Ninth Avenue.au SCAM
Ninth Avenue.au - (although they claim to be "Australian" ) is actually an Indian (or thereabouts) company with many different websites selling overpriced items - wouldn't suggest buying anything as it's unlikely you will ever see it - or it will be wrong - and good luck trying to send anything back!!
Stay away from ANY of their websites, AU, EU, UK... probably many others....
All pretty dodgy... ;-)
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