Nívea soft cream used to be my favourite. Now I don't want to use it any more. I'm only glad I didn't buy a great big tub. What a waste. It no longer feels moisturising. It feels thin to rub in and le... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
New Nivea Soft Avoid this. Really.... avoid it
I've used Nivea Soft for a long number of years... about 20.....and it's always been excellent until now. They've created a "vegan" product and it's absolutely abysmal. Totally abysmal. Gone is the silky cream and it's now a watery gloop that has absolutely no substance and no moisturising ability. After applying to my face I feel like my skin is tacky and tight.... it's AWFUL
Unfortunately I have bought a huge tub of this before I noticed the "vegan" and "new formula". A complete waste of money as it's going in the bin. And from the reviews I'm not the only customer they're losing
Nivea.....if it ain't broke, don't fix it !!
Anyone know a good alternative?
What another load of over priced…
What another load of over priced rubbish.
New formula for skin firming lotion so…
New formula for skin firming lotion so inferior to original, and does not work. Doesn't even smell as pleasant. Have used original for years and hawked it's value. Would never recommend this new version.
New Nivea Moisturiser terrible and leaves skin feeling irritated
Having used Nivea moisturising cream on my face and hands daily for years I was very disappointed when I came to use their new Vegan “Inproved” brand.
The first thing I noticed was how it applied, it had a very sticky and tacky feeling that dried on the skin rather than absorb into it. Very quickly after application however I would feel a tingling and then my skin would start to burn, resulting in me having an allergic reaction and having to rinse it off. I tried it again a week later to see if it was definately the product and it happened again and apparently this has happened to others too.
I’ve tried to find the original but no where seems to stock it any longer. I purchased one on line which was advertised as the old packaging but turned out to be the Vegan brand again.
So now I left with 2 x 500ml pots I cannot use.
I’ve tried calling Nivea but it connects you, then after you’ve gone through the options just rings and rings.
I think they will be losing a lot of customers as it’s not the only product they’ve changed and so many people who have used their products for years have been left UNHAPPY & VERY VERY DISAPPOINTED.
STOP BUYING: 'Nivea Derma Control'…
We purchased 'Nivea Derma Control' 'Restore for Sensitive Skin!' This product sold as a moisturiser is NOT A NORMAL MOISTURISER! It a sort of watery gel that goes blotchy & intermittantly white when massaged into the skin. Go back to their regular products,
The problem is, if like me some 20 years ago I suffered from URTICARIA this product inflames the skin again & brings back all the symptoms! If your skin is particularly sensitive to this cheaper watery moisturiser then avoid, & NEVER consider buying it?
Nivea wrinkle serum doesn't work
Nivea wrinkle serum doesn't work and is a waste of money
I had asked Chat GPT
I had asked Chat GPT, God Damn it! Why do I look good for 35 (M), I even looked up how people biological age at different times.
But the secret when it comes down to it,
Nivea in the blue!
Every single day without fail since the age of 14 I used this to moisturise my ugly face….
It’s paid off!!
Will definitely use for the next 40 years of my life
Have used for many decades.
Have used for many decades.
Excellent
Also customer service excellent
Well recommended
The q10 anti wrinkle serum was…
The q10 anti wrinkle serum was completely ineffective for me.
Very demonic
Very demonic , when you have it on , it feels great and when you don't have it on your face breaks out with a rush and very dry skin. Also have very no ambition to pray or praise , I renounce Any cream I have used by Satan or witches to stop my beauty in Christ Jesus , I renounce every covenant I have came in agreement with knowing or unknowning . I repent lord Jesus for opening the door to the devil. I plead the blood of Jesus over my face and take back my pray life and praise and take back my beauty in Jesus Christ name Amen
A Change for the Worst for Nivea Soft
The new formula for Nivea Soft now gives a horrible oily texture and leaves the skin feeling less moisturised. I will not buy again!
The moisturizer gave me a rash on my…
The moisturizer gave me a rash on my face and upper arm
Please follow animals curality free…and don't use animals products in the skincare products
Please follow animals curality free products , which is good for both planets and us humans also , take your time for the research of new vegan products , because vegan products are the worth to spend the money ,hence prepare a new good lotion which hydrates the skin for Long lasting .
I hope you consider my request
Thank you
Mass market products
Mass market products. Do not think that they are of a high quality
New formula is a waist of money
Not realising the formula had changed I made the mistake of buying Nivea hand cream intensive moisture which used to work well. It’s now thin, greasy and leaves your hand feeling sticky and no longer nourished. Won’t buy again. It’s really expensive for what it has become.
DOES NOT WORK!!!!
Roll on deodorant DOES NOT WORK!!!! Both the 72hr and 48hr protection are abhorrently wrong, lasts only 3hrs in resting position if you're lucky. By FAR the single WORST deodorant ive ever used. What an absolute waste of money and resources. Should be sued for false advertisement
Nivea
I’ve bought some Nivea gift sets and I even got the Nivea men advent calendar. I like their products I highly recommend
Really like their product and will…
Really like their product and will continue to buy them. Very basic and I think that's exactly what people should be looking for nowadays. I think that basic products shouldn't have a bunch of bonuses that take away from the simplicity. Sad that the prices have gone up a bit but that's everything...
My daughter bought me the nivea men…
My daughter bought me the nivea men anti age hyaluron moisturising cream.i used it for about a week.its the best moisturiser I've used brilliant 👏
Solid self care products
I’m not talking about creams and lotions for body, I’m talking about fundamentals such as shampoo, deodorant, showering gel etc. I know they are not the best in terms of the product composition, but I’m not looking for the best one either. Those are usually very expensive, and honestly I don’t understand in them and don’t want to spend my time sitting and exploring the differences. I just enter the shop, look at what they have and usually go for nivea. The most important thing is that it makes the job done.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








