No1ejuiceReviews 

330
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Top class. Decent variety of liquids and hardware. Orders have always arrived the next working day, even at times when I've placed after 1pm. Never had issues with incorrect items being sent. Expect n... See more

Rated 5 out of 5 stars

I've been ordering from this website for over 6 months. Till now, I was just being lazy on leaving a rating. Great website, great price, actually I had to contact them because I was worried if th... See more

Rated 5 out of 5 stars

No1 Ejuice is my most used company for all things e-juice/vaping related. The website is easy to navigate and has a great selection of juices. They stock a modest variety of mods, tanks and... See more

Company replied

Rated 2 out of 5 stars

Used for the past year but noticed a decline in service lately. Typically order their gambler pack, but this time around they sent four of more or less the same flavour, and threw in an additional nic... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(330)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't fault them

Coronavirus period and still super fast delivery, excellent deals to be had and even sorted a postal problem 100% and it wasn't even their fault.
I'd say they deserve to be called number 1

April 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great place to order from

Ordered a freemax twister vape kit and a bottle of juice and 2 nic shots, I also received a free 50ml bottle of juice and paid the extra for the 24 hrs delivery and received the parcel the next day, all items included and correct only thing to moan about is the fact the vape kit did not have the spare glass for the tank but that is not these guys fault

March 24, 2020
Unprompted review
No1ejuice logo

Reply from No1ejuice

Hi Dean, thank you for your kind review, I have included additional information in the listing to further describe the products content in the packaging so everyone is aware regarding the additional spare glass which is not included.

Rated 5 out of 5 stars

Order every month

Order every month. Great liquids en fast delivery overseas! No comments or complaints!

March 22, 2020
Unprompted review
No1ejuice logo

Reply from No1ejuice

Thank you Raymond, very much appreciate your feedback & business.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Best around that’s for sure

March 22, 2020
Unprompted review
No1ejuice logo

Reply from No1ejuice

Thank you Scott, we had a bumpy start with our customer service and I am pleased to hear it is going in the right direction.

Rated 5 out of 5 stars

Simply the best

Great price fast service and very nice people keep this going and I will carry using. Thanks vic

March 20, 2020
Unprompted review
No1ejuice logo

Reply from No1ejuice

Hi Vic, thank you for the pleasant feedback.

Rated 3 out of 5 stars

Incredibly cheap, but......

Incredibly cheap with their juices/selection, able to pay £15 for a value pack of 3x 50ml is insane as if you got them in-store, they're 12.99-16.99 per bottle. That is the only good point I can find with using these guys.

Despite me using these guys constantly as I will never find a cheaper place, I must say their customer service and delivery is terrible. There's no point in paying for quicker delivery because you'll still receive it the same time as the free delivery, this is due to them always sorting out orders late, orders not going through/forgetting that they have an order or giving false advertisement when it comes to "order now and it get by....." This is never the case and I'm having to always run up to them with where's my package, which they'll reply with "oh sorry our team was sick that day" I can understand if that's the case but it's been everytime I've ordered something and that's every month since 2017

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Why all the negative reviews on here

Why all the negative reviews on here? I ordered the vgod elite mech mod from this company and all I can say is WOW! Great product at an amazing price. This item was a fraction of the usual price, genuine product and very fast delivery. I will certainly order again from No.1 Ejuice, highly recommended. Many thanks.

November 28, 2019
Unprompted review
Rated 2 out of 5 stars

I bought the 250ml of the gamble pack…

I bought the 250ml of the gamble pack and gamble it was I received 4 x 50ml bottles 1 x 10ml and 4 nic shots where to start surly if you are a repeat customer they should at least look back on your account and see what sort of flavours you have bought in the past I'm not saying they should be an accurate flavour to what you have bought but to at least a flavour near to what you like. So I got my gamble pack and I was excited as it shows random makes of what you should get and I got far to many lemon flavours and mango flavours and menthol which I hate so to me it was a gamble which didn't pay off as there all in the bin as I hate those flavours how can you send 3 lemon flavours and 1 menthol flavours when in your description you show over 15 different brands so for me it's a no no to gamble packs a could of bought 4 flavours of my choice for the same price!!!!!

November 24, 2019
Unprompted review
Rated 5 out of 5 stars

Not sure why all the bad reviews 2…

Not sure why all the bad reviews 2 orders to try a new shop wake rta and a voopoo x217 great prices fast delivery and great customer service will deffo be buying again don't be put off by bad reviews great shop great company top class and couldn't be happier with my items thanks no1 ejuice 😊😊👍

October 18, 2019
Unprompted review
Rated 1 out of 5 stars

Don’t ever buy from No1 Ejuice!

As a returning customer, I am mortified by what has happened with this company, my personal details have been shared within the head office of this company in Erith and I have received numerous messages from a staff member whom works here, not only is this unprofessional but a serious breach of data, I feel very uncomfortable and scared as not only does this person have my mobile number but also my home address, the content of these messages have been quite worrying also. DO NOT BUY FROM THIS COMPANY I have tried to communicate with management with this matter but no one has come back with a resolution to this problem and I am now taking further action to protect myself.

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

Sub-ohm tank purchase

Sold me an authentic special edition sub-ohm tank for a shockingly low price. Everything went smoothly and was a flawless purchase! Many thanks!

August 20, 2019
Unprompted review
Rated 1 out of 5 stars

Selling dodgy pods and coils that have…

Selling dodgy pods and coils that have been recalled by manufacturer. "But some unscrupulous companies may still be selling them" no1 ejuice are still sending them to there customers. Back to Washington vapes it is. Half the price and you always get what you order regardless of how cheap it is. Got a message backnow saying they don't deserve the 1 star. Well when a customer points out your mistake and dosent get reimbursed for what he spent.....that's a 1 star in my book.

August 5, 2019
Unprompted review
No1ejuice logo

Reply from No1ejuice

Hello,
I am sorry that you feel this way. I can however assure you that we take every necessary step to ensure that our customers needs/requirements are met. We at No1Ejuice have very high standards when it comes to our products, and with as much stock as we have, it can be hard to keep track of defective products.
In this case, we were not made aware by the manufacturer of the defect that you had experienced, until after you had enquired about it.
For this reason, I believe that this one star review is unjustified.
Regards, Sean

Rated 1 out of 5 stars

DODGY COMPANY, AVOID!

I've been living abroad for a while and have tried a number of online vape retailers, and have found none so obstructive and unaccountable as no1ejuice. Despite marketting to european clients, I found my order cancelled with no notification. Only on prodding did I recieve a senseless justification asking me to resubmit my order through paypal-- Despite having not refunded my initial order. SCAMMERS

March 11, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look